Firefox Support Forum

Firefox update (about 4 weeks ago?) resulted in losing access to various accounts eg: bank, health care provider. Forced to use Chrome (blech!) Websites now state that I'm using an "unsupported browser". Have contacted host sites and they are unresponsive and/or unable to provide solution. Can still access bank etc from Android phone but forced to use other browsers from MacBook Pro.

Thank you for your assistance!

Hi there,

I refreshed Firefox because I found it was running slow, and now my saved logins and passwords are not in my settings anymore.

They are still on my phone but they won't sync now to my iMac desktop.

Is there a way to restore them or resync!

Thanks for your help.

Shannon

The bookmarks toolbar isn't showing any bookmarks. I searched for help documents and did everything I was instructed to do but the icons are still not showing. If I attempt to right click the toolbar, it doesn't recognize and doesn't give me a pop up menu to choose from. I'm baffled.

Hi Community,

My WordPress site is having problems with Firefox. When I updated WP to 5.7 version, the page of my website starts to stop loading, they become white pages. The website works perfectly in Chrome and Safari.

Any ideas?

Thanks for the support! Cheers,

Roberto

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was saved. It basically wiped my Firefox clean and i don't know how to get everything back. Anyone know what I should do? Appreciate the help! Thanks.

When I press Command + D to make a new bookmark, the editor will disappear on its own after a few seconds. How do I make it stick around until I click Done? I'm sure it'll be in about:config, but I have no idea where.

Thanks!

Firefox is saving multiple OLD passwords, I just want it to save one: the current password.

Is this possible? Help function in Firefox is freaking horrible

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I open the program. Once I re-login all my passwords and bookmarks come back, but I don't want to login to Firefox every time I open the program. Is there anyway I can get it to stay logged in even after I've quit Firefox?

How do I stop Firefox from signing me out of social media and similar sites so that i have to sign in every morning. For years, My sign in to Instagram, Facebook, Twitter and LInkedIn in particular have not required daily signing in. It is a pain to have to it every day.

Firefox alias icon keeps replicating itself in the toolbar at the bottom of screen where all of the alias icons are located. Had a session with an Apple rep which did not work. Used a virus protection app that did not remove the aliases. Any ideas?

Hello, is there a way to turn off the new print function. I want my print program to open and not a complicated print program that cannot be used by us. Since this new setting, we can no longer print properly and have to do all print jobs with a screen print.

Hello there!

For a while Firefox has been rendering some websites incorrectly. I don't see any regularity in which ones do and which ones don't. Currently I have 87.0 (64-bit) but it was like that before. Two examples: https://www.dreamstime.com/ and https://www.conrad.de/ The display is a total mess of Latin characters overlaid without character spacing, plus punctuation. I could not find any non-Latin characters. If I copypaste a line from the website, I get normal text again. What is going on? Where can I adjust the character encoding and render settings?

Is there a way to assign a name or alias to websites listed in the Logins & Passwords manager? I'm helping my dad set up an account for billpay for company A who uses Company B to provide the payment functionality. The problem is Company B's URL has no reference to Company A at all and that's where the login and pw are configured. My dad won't know to look for Company B's URL in Logins & Passwords. Heck, it took me awhile to figure out the credentials were saved under Company B; I kept searching for Company A. It would make life much easier if I could alias company B's URL or add a keyword to it. Thanks for any assistance.

Instructions to solve this problem date to 2018 and say it can be done on the Get Info dialogue box of the application, but it can't. I don't want to reinstall. Any other ideas?

hi, whoever reads this. I've noticed a problem recently in some websites where certain elements (e.g. logos and icons) completely disappear and get replaced by strings of text, which I'm assuming is the code that is used to create them. Usually, it's just one icon, typically a search or menu icon, but there have been more drastic cases, such as the screenshot of the Encyclopaedia Britannica website that I attached. Notice that many buttons, while still functional, are covered with strange text. One thing I'm suspecting is that I intentionally or inadvertently disabled an element (or something of that sort, sorry for my ignorance in the specificities) ages ago that was supposed to make these work, but I don't remember what I disabled, if I ever did. But other than that, I have no clue what causes this. In Tor, where I don't have an account and never interfered with the setup or settings, everything seems to work just fine; the buttons are right there. Hope someone can be of help.

Ok so recently I made a post about the issue of Firefox crashing and having to reinstall it, then kind of fixing it by moving my old profile into this one. Thing is, Firefox crashed on me. Again. And now my profile is yet again, deleted. I tried doing the same thing I did but it didn't work. But there's actually two Firefox folders, one that refuses to leave my desktop (I was actually planning on asking for help on this one) and one that I put in the Application Support place. None of it is working though. It could just be because my computer has some issues though, (it's an old one, 2-4 years old and the sides are a bit damaged because somebody forced it into a tiny box and sent it back and I've also dropped it a few times, although I don't think that would impact it, and also Firefox crashes every so often when I open my bookmarks) this isn't the first time Firefox has crashed, only the first time it crashed and erased my profile. If it helps, I was clicking on my add-ons to get a tomato timer to go (after reinstalling it because some of my add-ons didn't work) and then it crashed, with the twirly rainbow circle. I force quit the app and came back. Voila. If anybody has any help, please do. I have work to do and I don't fancy doing it with this hanging over my head.

I posted this earlier today and can't seem to get back to where it is shown. The above code is what I woke up to on Firefox. Subsequently, I reinstalled a second edition of the browser and it works fine with the exception that I can't install Dashlane on the second version. When I attempt to install Dashlane, the previous version of Firefox opens and wants to install Dashlane itself which, of course, is useless as that version is where I get "Error code: SEC_ERROR_BAD_SIGNATURE" continuously. My question is, how do I get rid of the offending version of the browser?