Firefox Support Forum

Firefox stopped computer from working in the middle of important file upload to force an update. Now it will not attach any file to email at all, not even a link. Have shut down computer twice to restart and still nothing will attach.

Firefox tabs keep crashing repeatedly and sporadically. I had the most recent version on my mac. I have a MacBook Pro (13-inch, Mid 2012) I restarted Firefox various times, restarted the computer, tried troublehsooting mode, uninstalled Firefox and installed 115.2.1esr . Problem continues even in troubleshooting mode.

Submitted Crash Reports Report ID Date Submitted

bp-1b452dba-30bd-4e0e-a563-dbece0230924 9/23/23, 9:00 PM View bp-d21e08ee-e773-48a2-b6f8-554e30230923 9/23/23, 5:01 PM View bp-9631549a-86e3-44c9-900f-187c90230924 9/23/23, 9:50 PM View bp-24f8084e-d645-4d97-89bb-8b3510230924 9/23/23, 9:50 PM View bp-6e2251a4-e97a-4a01-9bdc-13ed70230924 9/23/23, 9:50 PM View bp-25c98fb7-0648-4a5c-a04e-9c4b30230924 9/23/23, 9:50 PM View bp-900e5198-164c-4bce-b0f5-b17690230924 9/23/23, 9:50 PM View bp-78224948-2c5d-41ec-9e41-6e8ff0230924 9/23/23, 9:50 PM View bp-6e5050fa-5461-42c9-881b-c06f60230924 9/23/23, 9:50 PM View bp-56731ce3-9ec1-46ff-a371-19c210230924 9/23/23, 9:50 PM View bp-f188afe9-d1ea-4a4b-824e-946c00230924 9/23/23, 9:50 PM View bp-03cb21b7-574f-44b4-94f4-35ea50230924 9/23/23, 9:50 PM View bp-9174c089-5d56-4d5d-88bb-e9ee10230924 9/23/23, 9:50 PM View bp-a39e0799-8786-49de-815b-b8d5b0230924 9/23/23, 9:50 PM View bp-014d14f6-f492-4c79-8d72-ba4370230924 9/23/23, 9:50 PM View bp-3b2b7faa-f9b6-4495-b2d4-cfce30230924 9/23/23, 9:50 PM View bp-c3431f6b-6706-4afa-bebb-b0b250230924 9/23/23, 9:50 PM View

Is it to possible to set Firefox to use a 2.2 gamma instead of the sRGB piecewise function, when enabling color management?

In case this is not possible, could the devs please consider adding this option? SRGB piecewise function is not appropriate for LCD displays with contrast ratios below 2000:1.

Hey there, I did some random fiddling around with my Lenovo Ideapad 320/Windows 10 and now I have the following msg when I use Firefox browser..... "XUL runner: The profile was last used with a newer version of this application. Please create a new profile". I am able to use my browser ordinarily but this msg comes up when I open the browser. I am at not at all knowledgeable about this kind of thing, so should I just ignore and carry on browsing or what would you suggest I do? If the problem needs to be resolved by me, I would definitely a point by point explanation to rectify this. Look forward to hearing from you and hope you're having a good day so far

Regards

Jeanine Schouw jeanineschouw@gmail.com

In settings it use to say "open links in new tabs" now it just says "Open links in tabs instead of new windows"... what happened to "open links in NEW tab"? That would be the preferred option. When I'm in a tab and there's a link I click on I do not want to lose what I'm currently in, I want the link to open in a NEW tab. This has really gotten annoying!

This morning, I brought up Firefox and found my bookmarks (including the toolbar) had vanished. I tried restoring my profile folder, but that didn't help. I also tried restoring the bookmarks from Firefox's own backups, but I got some "Unable to process backup file." messages. What do I do now?

Hello I use webrtc to organise online calls and, for some time now, I've noticed that I'm getting echoes on Firefox whereas in the same situation (same output/input) I'm not getting any on Chrome...

I've tried looking at the getUserMedia level by changing the following parameters: **echoCancellation**, **autoGainControl**, **noiseSuppression** but that doesn't change anything.

I have the impression that this is due to the latest browser update...

No problem with chrome.

Any ideas ?

Thanks

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.

The right pane on google drive is not loading on firefox. It says "Couldn't load, Try again". Dev tools show the error "NS_ERROR_INTERCEPTION_FAILED".

If i clean the data and cookies for the website it starts working but not for long. Last time i did it i lasted like 5 minutes. Turning off all the extensions doesn't help.

I'm logged in on several google accounts, don't know if that matters.

(first question, new to firefox, sorry if i did anything wrong!)

On youtube there's the top bar, including the search bar, youtube home, notifications, your accounts, etc.. If my mouse isn't hovering directly over this area, it becomes darker, such as the whites turning into grays. What setting in about:config should i change to make it stay light and, well, normal, no matter where my cursor is?

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to close FF before it will open it again. AFAICS It happens randomly.

It may be relevant that when using CCleaner, it often (randomly) hangs when cleaning FF internet cache and says FF needs to be closed when it is already closed and does not appear in task manager. If i ask CCleaner to close FF, the application hangs.

Less likely perhaps to be relevant: i got a rogue change of Favicon on one site. I eventually deleted the relevant file hoping the Favicons would repopulate. Most have, but many haven't including hotmail and protonmail sites.

There seem to be many causes/solutions to FF hanging but i thought these specific circumstances might make it easier to suggest what the problem is exactly and how to fix it.

Thanks.

Since 117(Beta)I have an issue with Firefox refusing to apply the update it downloaded. I've tried searching left and right on the internet for a solution and one does work which is installing the newer version of the browser each time myself. But this is ofcourse not a solution in the long run.

It tries now to apply the update 118b9 to stable version 118 and it did downloaded just fine and asked me if I wanted to close the program to let it update which always worked. I've tried different DNS to see if that could be the problem, tried a clean default profile to see if that helped, I haven't tried uninstalling it and reinstalling it, due to me losing my passwords and what not.

I also tried to run the stable version to see if the issue was still there and it is still there, so me using the beta channel isn't the issue here.

I am reaching out to the Mozilla Firefox community for assistance and guidance in resolving this issue. If you have encountered a similar problem with Mozilla Firefox or have expertise in troubleshooting Firefox, your insights and recommendations would be highly appreciated.

Please feel free to share your experiences, potential solutions, or steps to diagnose and resolve this problem. Your assistance will be invaluable in helping me address this Mozilla Firefox usage issue effectively.