Showing questions tagged: Show all questions
  • Solved
  • Archived

Forgot My firefox account password

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated… (read more)

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated email also the account is logged in on my laptop. But when resetting the password, I got a warning that I might lose some of my saved password and bookmarks, which I really don't want. Is there still anyway for me save my account without loosing any of my contents ?

Asked by Ahsan 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Why others can use my account to login the browser?

The old PC which I used and uninstalled. (I also disconnected this PC at the account manager.)But others use this and install the firefox again. They didnot need to login… (read more)

The old PC which I used and uninstalled. (I also disconnected this PC at the account manager.)But others use this and install the firefox again. They didnot need to login my account. When the firefox install and login automatically. Everything of my password and bookmark have been share as well.

Asked by alex_nil 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

automatic logout of google and microsoft

Somewhere, I clicked a box and I deeply regret it. Every since then every time I turn the computer off or it goes to sleep I have to login to Google and Microsoft apps. L… (read more)

Somewhere, I clicked a box and I deeply regret it. Every since then every time I turn the computer off or it goes to sleep I have to login to Google and Microsoft apps. Logging in to the computer is fine, but any time I use google search I have to log into my google account. All day long I'm logging into my google account. the same with online microsoft apps; onedrive, word, onenote, etc. I used to have to log in to these things only after turning the computer off. Now it's a constant state of affairs. Help.

Asked by bill1758 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Amazon Assistant snoops and popsup on screen

When I shop online on various sites, (Lowe's, Home Depot, Walmart, etc.) Amazon Assistant slides over the content suggesting a purchase on Amazon. How do I (1) stop Amaz… (read more)

When I shop online on various sites, (Lowe's, Home Depot, Walmart, etc.) Amazon Assistant slides over the content suggesting a purchase on Amazon. How do I (1) stop Amazon from getting my search results and (2) halt the popups on my screen?

Asked by George of F.O. 1 year ago

Answered by philipp 1 year ago

  • Solved
  • Archived

How can I stop Microsoft Edge spams to download?

At the top of my home page I consistently get spams to download Edge. My Firefox browser is up to date version 78.0.2. I should be able to keep my home page safe from con… (read more)

At the top of my home page I consistently get spams to download Edge. My Firefox browser is up to date version 78.0.2. I should be able to keep my home page safe from constant spamming. I have searched numerous ways to control what I view & come empty handed. It appears Mozilla & Microsoft are in cahoots. I managed to block it with AdBlock but the update removed my block. Why do you even allow this? Your help is appreciated. Thanks

Asked by Rod 1 year ago

Answered by James 1 year ago

  • Solved
  • Archived

Firefox is suddenly and erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on the address.

Since the last update, Firefox is erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on… (read more)

Since the last update, Firefox is erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on the address.

Asked by marsh.ks 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

what google tech does firefox use?

I noticed right after installation, many google services were installed and used. There were stuff like 'content decryption', so i was curious to know what they could be?… (read more)

I noticed right after installation, many google services were installed and used.

There were stuff like 'content decryption', so i was curious to know what they could be?

Asked by maya.nk1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Avast and Malwarebytes identifying FireFox.exe as adware trying to redirect to mobiclean.xyz

Both Avast and Malwarebytes alert when I open a new webpage or navigate through a website. Both state that they have aborted a connection to mobiclean.xyz identifying it … (read more)

Both Avast and Malwarebytes alert when I open a new webpage or navigate through a website. Both state that they have aborted a connection to mobiclean.xyz identifying it as adware. The identified file doing the redirecting is c:\Program Files (x86)\Mozilla Firefox\firefox.exe. This is only a recent issue within the last few updates. I have scanned using both programs and they indicate that there isn't a threat (Avast both smart scan and full scan). Malwarebytes classifies the event as "RTP detection" and Avast classifies it as "Other:Malware-gen [Trj]. I am not sure if this is a false positive, some kind of Trojan, or the code in firefox.exe is being misidentified. Has anybody else experienced this? If so, what did you do? As of this writing I am scanning with Spybot Search and Destroy. Any information is appreciated. Thanks.

Asked by Dan_H. 1 year ago

Answered by Dan_H. 1 year ago

  • Solved
  • Archived

Cannot disable Cipher TLS_RSA_WITH_AES_128_GCM_SHA256 or TLS_RSA_WITH_AES_256_GCM_SHA384

Hi there, I'm trying to disable insecure ciphers in TLS 1.2 since 1.3 isn't widely supported yet. I'm using this to determine whats secure: https://browserleaks.com/ssl… (read more)

Hi there,

I'm trying to disable insecure ciphers in TLS 1.2 since 1.3 isn't widely supported yet.

I'm using this to determine whats secure: https://browserleaks.com/ssl

I cant find any option to disable these two ciphers:

0x009c TLS_RSA_WITH_AES_128_GCM_SHA256 0x009d TLS_RSA_WITH_AES_256_GCM_SHA384

Thanks :)

Asked by Reuben 1 year ago

Answered by Mike Kaply 1 year ago

  • Solved
  • Archived

Firefox minimum tls version is still 1.0, while TLS 1.0 and 1.1 are no longer supported

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configu… (read more)

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configuration, and found the following configuration set by default (included in the first image).

I attached a picture of my firefox about page, hope to receive an answer soon.

Thank you, Guy

Asked by sudaiguy1 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

privacy.sanitize.sanitizeOnShutdown and network.cookie.lifetimePolicy is not working as they should. Why?

(I don't know why but my reply won't show up. So I'm posting the same thing here.) So I made more research and made my question simpler. FYI I reseted my firefox and sinc… (read more)

(I don't know why but my reply won't show up. So I'm posting the same thing here.)

So I made more research and made my question simpler. FYI I reseted my firefox and since then I've changed settings only via about:preferences and user.js.


Situation A:

(1) Set these preferences.

  • permissions.default.geo =2
  • network.cookie.lifetimePolicy =0
  • privacy.sanitize.sanitizeOnShutdown =true

(2) Go to https://www.jma.go.jp/jp/highresorad/index.html

  • You'll see a pop-up message that says "位置情報を取得できませんでした。".

(3) Check the box down below (今後このメッセージを表示しない。), and close that message. Then press f5.

  • You'll see that the pop-up message won't show up anymore.

(4) Open a new tab. Then close the previous tab. Revisit the site.

  • You'll see that the pop-up message doesn't show up.

(5) Close all Firefox windows. Then open Firefox and visit the site.

  • Expected: The cookies should have deleted. The pop-up message will show up.
  • Actual Result: The pop-up message doesn't show up.

(6) Do Ctrl-Shift-Delete. Then press F5.

  • You'll see the pop-up message shows up this time.


Situation B:

(1) Set these preferences.

  • permissions.default.geo =2
  • network.cookie.lifetimePolicy =2
  • privacy.sanitize.sanitizeOnShutdown =true

(2) Go to https://www.jma.go.jp/jp/highresorad/index.html

  • You'll see a pop-up message that says "位置情報を取得できませんでした。".

(3) Check the box down below (今後このメッセージを表示しない。), and close that message. Then press f5.

  • You'll see that the pop-up message won't show up anymore.

(4) Open a new tab. Then close the previous tab. Revisit the site.

  • Expected: You'll see that the pop-up message doesn't show up.
  • Actual Result: You'll see that the pop-up message does show up.

(5) Close all Firefox windows. Then open Firefox and visit the site.

  • You'll see that the pop-up message shows up.

(6) Do Ctrl-Shift-Delete. Then press F5.

  • You'll see the pop-up message shows up this time.


(Original post below.)

Hello.

(Sorry about messy English.)

(1) I set preferences as below.

   network.cookie.lifetimePolicy =0 (accept cookies normally)
   privacy.clearOnShutdown.* =true (define what data is cleared when Firefox is closed)
   privacy.sanitize.sanitizeOnShutdown =true (make Firefox clear the data when it's closed)

These settings should make Firefox clear all my cookies when closed. But Firefox kept some of it. Firefox cleared the login state, but some site data such as volume control on Nicovideo's video player were kept. That means when you login to the site and watch a video at 17% volume, then close Firefox without clicking the logout link, reopen the same page, you'll see yourself logged out, but when you login to the site, you'll see the volume is set to 17% on the video player, not default 100%.

(2) Now I changed one setting.

   network.cookie.lifetimePolicy =2 (cookies are now for current session only)

This didn't work as intended either. Firefox sure cleared all the cookies, but it did in a weird way. The login states were working as intended. But some site data are not sheared between tabs. That means when you watch a video at 27% volume and close the tab, then revisit the same page, you'll see the volume on the video player is now set to the default 100%.

(3) And finally I found the one caused this.

   dom.ipc.processCount =1 (Firefox must run on a single process)
   network.cookie.lifetimePolicy =2 (same)
   privacy.sanitize.sanitizeOnShutdown =true (same)

I honestly don't understand why this works, but this way everything seems to be working properly. All cookies are sheared between tabs and they are cleared when Firefox is closed.

My question is:

(a) Why did this happen? Especially the situation (1) makes no sense to me. Why Firefox left some cookies when I told it to clear the cookies on shutdown?

(b) Is there any way to share data between processes? I don't want my Firefox to be single-processed slow browser.

Thanks.

Asked by Towa Shina 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox won't load iCloud login page

For some reason, I'm now completely unable to log in to iCloud through firefox, I'm presented with the following error message upon the site loading (screenshot below). I… (read more)

For some reason, I'm now completely unable to log in to iCloud through firefox, I'm presented with the following error message upon the site loading (screenshot below). I've tried restarting the browser in safe mode but it didn't solve the problem, not sure what's going on. Also after a few seconds, the page spits out an iCloud connection error, screenshot again, posted below.

See also: I've just noticed that the troubleshooting information section of this form is also completely broken for me, the "Share Data" button doesn't work, and the link to try manual steps just scrolls me to the top of the page, nothing else happens.

Asked by SandiestBoy 1 year ago

Answered by SandiestBoy 1 year ago

  • Solved
  • Archived

Optimizely datafile is blocked even when protection is totally disabled

Is there any way to toggle protection settings for the optimizely somehow? I would like to prevent request blocking. The same problem occurs at least on one other PC with… (read more)

Is there any way to toggle protection settings for the optimizely somehow? I would like to prevent request blocking. The same problem occurs at least on one other PC with Linux, haven't checked on Win or Mac.

Asked by daniil.sloboda 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Enhanced Tracking Protection Toggle switch

When on a website and turning Enhanced Tracking Protection OFF, there is no toggle switch to turn it back ON. There used to be. Noticed this occurred after version update… (read more)

When on a website and turning Enhanced Tracking Protection OFF, there is no toggle switch to turn it back ON. There used to be. Noticed this occurred after version update from 77 to 78. May be a coincidence? Help appreciated.

Sherry

Asked by slr47 1 year ago

Answered by cor-el 1 year ago

  • Locked
  • Archived

identifing networks used

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com Does FF provide… (read more)

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com

Does FF provide a method to identify networks it uses?

Asked by Mace2 1 year ago

Last reply by cor-el 1 year ago