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How to restore the Bookmarks Editor - accidentally told it not to show

While adding a bookmark, I accidentally hit the 'do not show Editor' button and now I cannot tell Firefox where to save my bookmarks - they are all being directed to one … (read more)

While adding a bookmark, I accidentally hit the 'do not show Editor' button and now I cannot tell Firefox where to save my bookmarks - they are all being directed to one folder. Where do I find the settings to turn it back on?

Asked by giafonem 2 years ago

Answered by giafonem 2 years ago

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400 Bad Request Error

A couple of days ago I tried to login in to my account at dpreview.com, and got a '400 Bad Request Error' that pretty much locked up my Win10 system. No problem logging … (read more)

A couple of days ago I tried to login in to my account at dpreview.com, and got a '400 Bad Request Error' that pretty much locked up my Win10 system. No problem logging in to other websites using FF, and I was able to log into the dpreview.com website using Chrome, with no problem. I just updated FF this morning with the latest release, hoping that might fix the problem, but unfortunately, same error message.

On a different computer, also running Win10, I was able to log into that website with no problem, so it looks like it is only on this computer, using FF to log in to that website, that the problem occurs. All other links at that website work fine.

Any thoughts/suggestions?

Asked by sgitlin 2 years ago

Answered by cor-el 2 years ago

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Going to a specific folder in the Bookmarks Menu

Earlier, when I you wanted to go to a specific folder in the Bookmarks in the Sidebar, you just typed the first letter of the folder. Now, when you do the same, Firefox w… (read more)

Earlier, when I you wanted to go to a specific folder in the Bookmarks in the Sidebar, you just typed the first letter of the folder. Now, when you do the same, Firefox will type the letter to the search box! Can this be changed?

Asked by Aleksi Scott 2 years ago

Answered by cor-el 2 years ago

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Cannot open Firefox with version 87.0

After installing Firefox Version 87.0 today, I haven't been able to open the application. Each time I try I get the following error message, "Windows cannot access the sp… (read more)

After installing Firefox Version 87.0 today, I haven't been able to open the application. Each time I try I get the following error message, "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I have tried both running the installer again to fix it and downloading a new copy of the installer and running it, neither of which solved the issue.

I found a previous thread from 2018 detailing the same issue (wherein the chosen solution was to make sure that your firewall wasn't blocking firefox's access to the internet) however;

A) I can't even start the firefox application, let alone see if it can access the internet. B) I tried making my antivirus application ignore it (Malwarebytes), but when I tried to do so it said I didn't have permissions to access the file.

To be clear mine is the ONLY account on the computer, and is the admin account as a result. My pc is running on Windows 7 64 bit in case that is relevant (though I didn't see anything in the update notes to suggest that they're ending support for Windows 7 just yet).

Asked by Abbi 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox repeatedly "not responding" for a few seconds at a time every ten-fifteen seconds.

The issue's been going on since yesterday, the app will freeze up like it's about to crash, but then it'll just pop back up. It does it repeatedly and nothing I've done h… (read more)

The issue's been going on since yesterday, the app will freeze up like it's about to crash, but then it'll just pop back up. It does it repeatedly and nothing I've done has fixed it, from restarting my computer to closing the browser. Its only gotten worse and I haven't been able to find any relevant information on how to fix this.

Asked by ndb257 2 years ago

Answered by cor-el 2 years ago

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"allow calibre to use IndexedDB storage in your browser"

Hello, How do I permit Calibre to use IndexedDB storage in Firefox? I am running Firefox 87.0 on Windows 10. Both are fully updated as of the time of this writing (26 Mar… (read more)

Hello, How do I permit Calibre to use IndexedDB storage in Firefox? I am running Firefox 87.0 on Windows 10. Both are fully updated as of the time of this writing (26 March 2021). In Calibre 5.13.0, I enable "Sharing over the net," then I "Start server," and then I "Test server." Calibre opens a tab in Firefox but returns the following error message: "Error: Could not initialize database You must allow calibre to use IndexedDB storage in your browser to read books" I cannot figure out how to enable IndexedDB storage for Firefox. Thank you in advance for your help, Eric

Asked by Eric 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox doesn't show sent messages in Gmail

Firefox doesn't show sent messages in Gmail. Neither individual sent messages nor conversations that include sent messages. The message lists display fine, but when I try… (read more)

Firefox doesn't show sent messages in Gmail. Neither individual sent messages nor conversations that include sent messages. The message lists display fine, but when I try to open a message / conversation it only shows a blank page. Currently the version of Firefox on this computer is 83.0 (64-bit), although the problem occurs since the most recent versions. It only happens with Gmail. Yahoo! and AIM work fine. Doesn't happen in Chrome or Edge

Asked by Omar Concepcion 2 years ago

Answered by Omar Concepcion 2 years ago

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When I sync data in firefox it loads loads of duplicated & outdated Bookmarks and Passwords

What I would like to do is edit my bookmarks and passwords on my current device then be able to delete the Firefox online storage and sync the current live Firefox to a n… (read more)

What I would like to do is edit my bookmarks and passwords on my current device then be able to delete the Firefox online storage and sync the current live Firefox to a new online Firefox storage.

Asked by mike.hitchcock 2 years ago

Answered by cor-el 2 years ago

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Pocket

With update 87.0 I believe you have removed the very useful Pocket feature, which I trusted and had put in some important articles. I am very disappointed!!!!

Asked by Dario 1 year ago

Answered by Dario 1 year ago

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Firefox + Windows 7 : Some tabs/sites crashes regularly

This has been going for a couple of days. I have tried starting in safe mode, didn't help. I have tried disabling JavaScript, didn't help. Two "main sites" affected, … (read more)

This has been going for a couple of days.

I have tried starting in safe mode, didn't help.

I have tried disabling JavaScript, didn't help.

Two "main sites" affected, Feedly and Gmail. Feedly had this problem but it disappeared after a while. Now Gmail is having problems. I can move around and read mails but not respond to them.

Other sites affected "seems" to have in common that they are blog-type, perhaps like WordPress or similar.

I have a Windows 10 computer with the same browser setup and there have been no problems there so far.

The version is 86.0.1 (64-bit).

I'm not technically advanced so please be gentle with me.

Asked by ArneStockholm 2 years ago

Answered by ArneStockholm 1 year ago

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Inspector suddenly not longer under "extras"

HI I am a trainer and web developper and in all trainings and as a designer I am using the Firefox Inspector. This morning, suddenly the menu under EXTRAS is not showing … (read more)

HI I am a trainer and web developper and in all trainings and as a designer I am using the Firefox Inspector. This morning, suddenly the menu under EXTRAS is not showing anymore the "INSPECTOR". Don't know what has changed! I installed Firefox again, no change! I know, that I can still activate the inspector via OPTION COMMAND C but this is not very intuitive for my trainings! See screenshot: What happened? Any ideas?

Thank you in advance! Mathias Will

Asked by Mathias_Will 1 year ago

Answered by TyDraniu 1 year ago

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banking website not showing login boxes to enter info firefox 87 just started happening after update 3/25/2021

banking website [www.usbankreliacard.com] not showing boxes for login details this is not happening on 3/26/2021 on edge , chrome or opera they all show t… (read more)

banking website [www.usbankreliacard.com] not showing boxes for login details this is not happening on 3/26/2021 on edge , chrome or opera they all show this info on the webpage i hate those other browsers and have preferred firefox for over 15 years

Asked by rbakererie 1 year ago

Answered by FredMcD 1 year ago

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Adding bookmarks all goes to one folder

When I click to add a bookmark, I'm not given a choice as to where it should go, and all go to one of many bookmarks. I uninstalled my virus scan program, but that didn't… (read more)

When I click to add a bookmark, I'm not given a choice as to where it should go, and all go to one of many bookmarks. I uninstalled my virus scan program, but that didn't help. Any answers?

Asked by hglass 1 year ago

Answered by cor-el 1 year ago

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Missing "List all tabs" button when Firefox is maximized

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but W… (read more)

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but Windows OS Maximize Window), this button disappears. Seems like a bug; I can't think why you would want that button to be removed when the window is maximized.

Asked by jwdunham 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How can I tell if I'm using a "fake" version of Firefox or not?

Hey there! I was just reading an article that said you should only download Firefox from the official website. I downloaded Firefox a few months ago, so I'm honestly not … (read more)

Hey there! I was just reading an article that said you should only download Firefox from the official website. I downloaded Firefox a few months ago, so I'm honestly not sure where I downloaded it from. Is there any way for me to tell if I am using a "real" Firefox?

Thanks :)

Asked by sebyjorge2018 1 year ago

Answered by FredMcD 1 year ago