• Solved
  • Archived

Monospace font not being chosen correctly when font-family starts with missing fonts

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". Thi… (read more)

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". This looks similar to the issue mentioned here: https://support.mozilla.org/en-US/questions/1351497

The inspector for these websites underlines "monospace" as the active font, but then uses a non-monospace font (in my case, Bitstream Vera Sans) to display the content. This does not happen when the font-family is "monospace,monospace" or "monospace". I can't quite figure out exactly what causes the font to be chosen incorrectly: sometimes it does show up if I have the preceding fonts installed, e.g. Consolas or Liberation Mono, but other instances do not look as intended.

Currently, I have fontconfig set up such that: $ fc-match :family=ui-monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman" $ fc-match :family=monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman"

Firefox's fonts in about:preferences are configured as all defaults: Serif: Bitstream Vera Serif Sans: Bitstream Vera Sans Monospace: Bitstream Vera Sans Mono

Asked by Tim Alberdingk Thijm 2 years ago

Answered by Tim Alberdingk Thijm 2 years ago

  • Solved
  • Archived

Firefox after update claims to be manager by my organisation (updated by avira virus product)

After avira virus product have updated firefox on my Windows 10 pc firefox now claims to be managed by my organisation. I have made the attached clip of screens to illust… (read more)

After avira virus product have updated firefox on my Windows 10 pc firefox now claims to be managed by my organisation. I have made the attached clip of screens to illustrate the current situation. The pc stand alone pc on a local network. My question is: How do I remove the restriction? (note: I find no adequate solution i about:config)

Asked by john608 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Docusign

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign t… (read more)

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign tells me I've entered an invalid password. The password is valid, I've tried it on Microsoft Edge and in the Apple iOS Docusign app and have successfully logged in. They both prompt me to get a code from the Microsoft Authenticator and I do not get that prompt when I attempt to log in thru Firefox web browser.

Asked by Charlie Storke 2 years ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

"opt out of firefox platform" message

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attem… (read more)

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Asked by RealGomer 2 years ago

Answered by Zian 1 year ago

  • Solved
  • Archived

Updater

As of 4/13/2022, I am getting an update for your browser popping up as yours usually do but it has no publisher listed. I have denied it so far. Please advise if this i… (read more)

As of 4/13/2022, I am getting an update for your browser popping up as yours usually do but it has no publisher listed. I have denied it so far. Please advise if this is from you or if this is someone trying to hack or change your program.

Asked by Grace 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Squareup login fields not appearing in Firefox

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I u… (read more)

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I use for client invoicing. I have no trouble logging in through Chrome. Screenshot attached.

I have Privacy Badger and AdBlock installed for both browsers. I tried disabling them for Firefox just to see if that was the issue, but it made no difference. I am using an iMac running macOS Catalina version 10.15.7. My Firefox Browser is version 97.0.1, and currently shows that it's up to date. My Chrome browser is version 98.0.4758.109, also up to date.

Asked by HLBirdsong 2 years ago

Answered by Chris Ilias 2 years ago

  • Solved
  • Archived

Firefox sorting bookmarks by date not saving..

Hello, I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something? I'm going to Manage Bookmarks (see scre… (read more)

Hello,

I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something?

I'm going to Manage Bookmarks (see screenshot) i'm able to select a folder and click Views and it defaulted to 'unsorted' I select Sort by Added and the latest bookmarks in this area sort by latest on the TOP first. Perfect!

I exit out check bookmarks and they are still sorted in the reverse... meaning latest bookmark is still at the bottom and my very first bookmark in this folder is at the top.

Maybe its not designed this way? if so I don't see the reason to go under Managed Bookmarks and sort by anything if its not going to save that way.

Moral of the story trying to sort by date added in any folder not name (which is only thing I see when right clicking on any folder). I want latest saved bookmarks sorted from TOP down not latest's starting at the bottom.

Thanks

Asked by 22Green 2 years ago

Answered by Zian 2 years ago

  • Solved
  • Archived

Restoring all firefox data after password reset. will it work?

I need to reset my password and I have all my firefox files from "appdata/roaming//monzilla/firefox" but will I be able to restore all my data from it after the reset or … (read more)

I need to reset my password and I have all my firefox files from "appdata/roaming//monzilla/firefox" but will I be able to restore all my data from it after the reset or will the reset prevent anything? Will it work?

I want to be able to sync my data and know my password for this account.

I am aware that there is a guide for restoring profile data, but I dont know what happens after I reset the password and still try to restore the profile.

Asked by slashslash 2 years ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How do I delete a saved user name that is wrong in firefox on Mac

Previous posts from years ago said to highlight the wrong user name and hit Shift + Delete. That used to work, but no longer does. How can I remove the incorrect user n… (read more)

Previous posts from years ago said to highlight the wrong user name and hit Shift + Delete. That used to work, but no longer does. How can I remove the incorrect user name from the drop down list?

Asked by sdd250 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

FF Windows "crashing" by telling me I've opened an older version

Recently I have been getting this error every time I quit FF, reboot, and re-open FF. It is the "latest" version on the stable branch. I have attempted (3x) to fully uni… (read more)

Recently I have been getting this error every time I quit FF, reboot, and re-open FF. It is the "latest" version on the stable branch.

I have attempted (3x) to fully uninstall FF, delete all user files, all Mozilla folders (hidden, too), etc. and downloaded a fresh install file from FF.

I cannot figure out why FF would think I have an older version installed, letalone crash my profile every time I exit.

Let me know what I have screwed up on my end. Thanks

Asked by scottrosenblatt 2 years ago

Answered by scottrosenblatt 2 years ago

  • Solved
  • Archived

All functionalities on the right of the URL bar disappeared

Many of the icons I typically see on the right of the URL bar -- my extensions, the button to bookmark a page, etc. -- are gone. Additionally, the two buttons which I sti… (read more)

Many of the icons I typically see on the right of the URL bar -- my extensions, the button to bookmark a page, etc. -- are gone. Additionally, the two buttons which I still see (I've included an image for reference) are unresponsive. This includes the "three lines" menu button, which I normally use all the time, and which crucially is constantly mentioned as the first place to go to fix browser issues. I can access some settings with the top menu bar using the alt key, but it does not seem that this has all the same functionalities as the three lines menu.

Asked by thomas.ps.arblaster 1 year ago

Answered by thomas.ps.arblaster 1 year ago

  • Solved
  • Archived

Spotify keep showing premium page

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refre… (read more)

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refresh or review 2021 best songs,it won't work properly. And I use Edge to try it again,then Edge works fine,by the way,I already clear cache and cookies,also restart Firefox multiple times,and even try the private mode and remove all my add-ons,still not working. Any idea would be great,Best regards.

Asked by 坂井泉水 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

bookmarks

I had an issue, and had to start over with Firefox. But now, I want to find my bookmarks without going through 3 or four steps. I don't know how to get back to the way i… (read more)

I had an issue, and had to start over with Firefox. But now, I want to find my bookmarks without going through 3 or four steps. I don't know how to get back to the way it was before. I have searched your website, but I am not real computer savey.

Asked by jnet620 2 years ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Accessing site page problems

Hi, I am having a problem accessing pages (or popups, I'm not sure) on certain pages. When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a prob… (read more)

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

Asked by SamW 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

Access Denied

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous… (read more)

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous day. Nothing new on System. Other computers/Tablets OK.

Firefox 99.0.1 64 bit David Northrup

Asked by dnorthrup 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

cannot connect to nespresso.com (access denied)

When I try to connect to nespresso.com get a message ACCESS Denied - see below. Access Denied You don't have permission to access "http://www.nespresso.com/" on this ser… (read more)

When I try to connect to nespresso.com get a message ACCESS Denied - see below.

Access Denied You don't have permission to access "http://www.nespresso.com/" on this server.

Reference #18.7b3b2f17.1649979032.33aed190


I do not have any problem connecting using Chrome or Edge, so this seems to be clearly a Firefox problem.

Asked by boblknow 1 year ago

Answered by cor-el 1 year ago

  • Locked
  • Archived

'Delete cookies and site data when Firefox is closed' just doesn't work.

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history. Checking the box to do just this in 'Privacy & Securi… (read more)

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history.

Checking the box to do just this in 'Privacy & Security' will delete cookies when I close Firefox - but all the site data remains. Under 'History' I have 'use custom settings' enabled, as well as 'remember browsing and download history'. I've tried various permutations of this, but can't get it to do what Firefox says it will.

Being able to do this is one of the main reason I want to use Firefox, but it doesn't seem to work. I have to manually delete both cookies and site data.

Any suggestions to try to delete cookies and site data when Firefox closes, but remember history?

Asked by rockpapersizzors 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

BOOKMARKS-GONE!

i think my mozilla had recently an update. now all my bookmarks from Years back all gone!!!! thanks!!!! i tried to restore it but it says: unable to.... NOW WHAT???? … (read more)

i think my mozilla had recently an update. now all my bookmarks from Years back all gone!!!! thanks!!!! i tried to restore it but it says: unable to.... NOW WHAT????

Asked by good.food2525 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Select tool for screenshots only captures partial area of the selected area.

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience… (read more)

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience. I am on Mozilla Firefox 99.0.1 for Windows x64 system. I have added the screenshots.

Posted an Imgur link as Mozilla's website is seemingly stuck at uploading images.

https://imgur.com/a/zO6yi0y

Asked by layow11022 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Update removed my settings and addons because of "Old" profile

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working pe… (read more)

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update. If I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons and settings. I am able to usually manually move my bookmarks to the new profile via the files stored locally. I really need access to the settings and extensions, so it would be great if someone can help me to recover them. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update And I tried this https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Asked by reimoon 2 years ago

Answered by caspy7 1 year ago