Firefox Community Forum

hello and good day to whom ever this massage gets to.

I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my accounts. I reinstalled firefox and tried to sign in but because its been a while I couldn't remember my password and had to reset it. but after all this and when I finally got into my account (with the same email address I was using until now) no matter how many times I click sync, nothing gets added to my bookmarks, history, passwords, etc.

then I checked with one on my phone to see whether that was working or not, and that was signed out as well and asks me to sign in again. I've been using this browser for years now and have many save information on this account I CAN'T LOSE ALL THAT. the primary account was on my laptop which is at home and currently I am terrified of turning that on and finding everything's gone again. please help me get my info back. I can't remember years of saved bookmarks and passwords.

While on a trip my laptop became corrupt, including Firefox. Firefox did a sync so I'm sure the copy on the servers is corrupt. When I get home and turn on my PC, how can I be sure Firefox with upload "a good sync" and not download the corrupt one and corrupt my PC. All themes, add-ons, etc. were deleted but bookmarks and bookmark toolbar seems OK.

i had to change my hard driver and installed the firefox on the new one, signed in with my firefox account but it starts as a new one !! all my passwords and data gona !! i got my old hard driver and didnt formated it, so i go all old data on windows partition.. which firefox was installed on it.. can i find my firefox data on old hard driver ? where i can find it ?

I'm confused about sync when it comes to sessions. Sessions is not one of the options.

A few days ago, I open Firefox and my profile was broken. Nothing worked in the way of toolbar addon buttons, contest menus, etc. I narrowed the problem down to the session store files.

The session was still present. I could scroll thru it, and select tabs, but hat was about it. Fortunately I was able to get things back working again in a fresh profile, but it was a tricky exercise.

My desktop sessions sync with my phone. Is the re a way to perhaps sync sessions, and do it recursively so you don't get a mess with duplicates and discarded tabs?

I used to to use Tab Session Manager until a couple years ago when it began destroying sessions, and there was no way to retrieve them. Even the supposedly repaired version couldn't reverse the process. Had something to do with the sessionstore-backups folder, so I don't know if I can trust it now.

I have recently left a job. I was given a laptop with that job. I have forgotten to remove the sync from that laptop. I no longer have access to that laptop.

I can see that it is still synced with this account.

I can find articles telling me how to un-sync the device if I control it, but not if I don't.

How do I remove that device from my account without accessing it or completely deleting my account?

Thank you

Hello,

I am experiencing an issue with Sync for my Containers. I've run through this several times now, and I know this is supposed to happen by default. However, it is not syncing for me. I added the extension, created a container and added a site to it. I selected 'Limit to Designated Sites'. When I install Firefox and login on a different device, the multi-container extension is automatically downloaded but not the containers/site list I created on the initial device.

I have checked 'Enable Sync' on both devices in the container settings.

Thank you

i got a new computer and could not remember the old password to my foxfire account the email was [email]@wisperwireless.com and that is not available at this time. when i tried the phone number it said it was not the right one and i have had it for years. when i got the new computer i tried to sinc it and it did but not with that information with the new account. Any other way i can get the old toolbar icons back

I got a new laptop in early August, and I installed Firefox and started Sync up (it was already working on the old laptop). It seems to have worked all right for a couple weeks, but just now I discovered that each laptop doesn't have anything in the History that I did on the other one since August 15 at 15:08. I've just found that in Settings there's a list of things that get synced, and "History" was not in the list. I've now added it, but why did it work for a couple weeks and then stop?? How can I prevent this happening again? Can I get them to sync back to August 15?

I started another thread in early August (https://support.mozilla.org/en-US/questions/1345759) about another problem with Sync. That one was not completely resolved.

steps for reproduct:

1. sign in mac A's firefox, version might be 105 2. sign in iphone's firefox, version is 105 also, and then sync through camera scan. 3. sign in another mac B's firefox, i can't figure out the exactly version, and then i can't use the tool "send to my devices" to send page to my iphone anymore. (i can use the tool, but the device options of my iphone disappeared)

And then , i try to config my account, like remove account no longer use, but not archive the goal of sync between A's firefox with my iphone's firefox.

so what's wrong with operate, and i'm pleasure to provide my sync-log if helps.

and i also want to ask what's the inner logic of firefox's sync? why there fill with amount of bugs with the sync which is the basic functions for a broswer?

Thanks

I deleted my Secondary Email from my Firefox Account so I could use it on a new seperate account but when I try to Sign Up it tries to log me in instead and says I can't sign in with a secondary email. I there a set time I have to wait before I can reuse the deleted email or will someone at Mozilla need to fix this for me ?

Hi Is there any way to synchronize in Firefox another account but not mine, a different user i.e. I would like from time to time sent a opened Tab to my wife so she could see/read something interesting, but she's got different created account in Firefox. I have my Firefox sync logged in on my laptop and smartphone with the same account but how to sent an opened tab to a different user/different account.

ok so i need to get into my google account but google have to real contact option just like firefox dont have a real contact option but i will try this option.

my email [edited email from public] @hotmail.co.uk i have been using for over 6 years now on different computers to log into firefox but now that i NEED firefox somehow my account no longer exists.

can someone tell me when 6 years of using firefox all of asudden i dont exist and all of a sudden i cant sync my passwords.

what the hells going on.

Hello,

I have too many information in my Firefox account but. Before updating I was logout from account and logged only when upgrade is completed. But when I have logged I have noticed that my account don't have any data/password so on. How can I recover it? Is it possible to contact Mozilla support to request to restore my account and tell me why it has been removed?

On my main laptop I built a nice homepage with shortcuts that I use regularly. I would like this exact homepage on all the devices where I sign in with my Firefox account. Instead, every time I sign into a new device and sync, my homepage is completely destroyed and scrambled on all devices, including my main laptop and I have to painstakingly recreate the homepage I want. What is going wrong here? How can I set up one homepage on one device that will be synced to all other devices?

When I synced my phone with Firefox Windows desktop and iMac, the IP address stated was different to each of the IP addresses assigned to each of those devices and the location was different (estimated) even thought the name of the devices was correct. Should I be concerned by this? I have attached the email from Firefox re new account sign-in re new device pairing, which shows the incorrect IP address and incorrect (estimated) location. Thank you.

Hello, I was trying to transfer my Firefox account to a new computer. It turned out I had forgotten my password and couln't find it written down anywehere. I also hadnt had any recovery key set up. I must also have missed the information that my data would be deleted if I set a new password. Here I am now having my account completely reset with all of my login-data and bookmarks that I had had for years lost. It is a very unpleasant situation to lose all of your browser setup all at once for something as simple as a password. I write to You to ask if anything could still be done to recover my previous setup. If not, then I would like this message to be considered as a customer complaint, since after all this data protection efforts, my data didn't get proteted but lost forever.

A separate issue I would like to write to you about is about a Russian search engine which had hacked the Firefox browser on my previous computer and kept setting itsself as my default search engine. I have my suspicions that it had managed to hack my operating system as well, since not long after I had to change my whole computer. All of this is raising concerns whether the Firefox Browser is as secure as I had thought.

Thank you in advance. With kind regards

Yavor K