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  • Archived

clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (read more)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Asked by sciencemagic 2 years ago

Last reply by sciencemagic 1 year ago

  • Archived

Bookmarks

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, an… (read more)

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, and then a clicked on the bookmark tab to access ANOTHER bookmark, my bookmark list would show where I had left off from the previous bookmark within that list.

Now when I access a another bookmark after I had accessed a previous bookmark, my bookmark list starts from the very top of it instead of where I was previously within that bookmark list. Being I have many bookmarks, (100's) it is a real pain to have to constantly scroll down from the top of my bookmark list every time to access another bookmark. I didn't have to do this previously. When I accessed bookmarks AFTER I accessed a given bookmark, the bookmark list stayed where I was previously located within my bookmark list. This made it easy to access my next bookmark selection! It sure is handy being all the hundreds of bookmarks I have, to have the list not ALWAYS revert back to the top of my bookmark list every time I want to find a bookmark!

This peculiar situation just started yesterday. In the past this would NOT happen when I accessed my bookmarks.

Looking at the bookmark manager and bookmark library I don't see options the change how the bookmark list is presented? 

Can someone please help me and explain how do get back my old bookmark list actuation process? Thank you.

Asked by sciencemagic 2 years ago

Last reply by sciencemagic 1 year ago

  • Archived

password

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me… (read more)

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me now very much after a very long a

Asked by Julien Roden 1 year ago

Last reply by Dropa 1 year ago

  • Archived

moving bookmarks from old firefox to new

I have been running firefox on my macbook air for years. I just recently upgraded my O.S. to Catalina. I did this primarily because my old firefox would no longer update.… (read more)

I have been running firefox on my macbook air for years. I just recently upgraded my O.S. to Catalina. I did this primarily because my old firefox would no longer update. I did the upgrade to Catalina then downloaded "new" firefox. I have both "versions" of firefox available. the old one with all my bookmarks etc. and the new one with nothing. I hit move bookmarks on the new version but the only options were from chrome or safari. How can I move over the bookmarks to the new one. Thanks

Asked by ricko388 1 year ago

Last reply by Sora 1 year ago

  • Archived

Constant daily updates

Almost daily I get an intrusive update notice which is invasive and unacceptable. If your browser is so flawed that updates are done daily (during most weeks) then you … (read more)

Almost daily I get an intrusive update notice which is invasive and unacceptable.

If your browser is so flawed that updates are done daily (during most weeks) then you should just plain GIVE UP!

At least have the courtesy and brains to schedule this ever 2 to 4 weeks at most. Stop invading my privacy and get your act together!!!!

Asked by John Herman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Since yesterday symbols in the overhang menu are centered in the middle instead of being placed on the left as before

Hello, how can I rearrange the icons in the overhang menu to the left? Since yesterday the icons are centered in the middle of the overhang menu. If you make the Firefox… (read more)

Hello, how can I rearrange the icons in the overhang menu to the left? Since yesterday the icons are centered in the middle of the overhang menu. If you make the Firefox window smaller now, the icons on the right are no longer displayed. I am using version 110 on a Windows 7 system. Thanks a lot for the help.

Asked by Dieter 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Secure Connection Failed Error Code:SSL_ERROR_RX_RECORD_TOO_LONG

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a corr… (read more)

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a correct certificate but how do I do that. There's no instructions on how to do this. Any help you can provide will be greatly appreciated. Thanks so much.

CajunGrl

Asked by CajunGrl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla crashes & won't open

All of a sudden, Firefox v. 110.0.1 won't open on my MacBook Air running OS 10.15.7. When I open it, it immediately closes with the message "Firefox quit unexpectedly." I… (read more)

All of a sudden, Firefox v. 110.0.1 won't open on my MacBook Air running OS 10.15.7. When I open it, it immediately closes with the message "Firefox quit unexpectedly." In the report to Apple, I get the "problem details" info below. I would like to fix this, since all of my bookmarks and saved passwords are in that version of Firefox. Thank you.

Process: firefox [636] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [636] User ID: 501

Date/Time: 2023-03-16 20:51:19.974 -0400 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Anonymous UUID: 3D6962AD-7997-7997-0927-776A3FDF70B4


Time Awake Since Boot: 510 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

Asked by marcwalkow 1 year ago

Last reply by marcwalkow 1 year ago

  • Archived

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 2 years ago

Last reply by andyross 1 year ago

  • Archived

Deleting New Tab Shortcuts of Frequent Visit aren't Immediate

There exists a problem, or at least I think it is, that I have with the New Tab page. If I have a website I visit on a daily basis like Discord and Twitch, and want to ge… (read more)

There exists a problem, or at least I think it is, that I have with the New Tab page. If I have a website I visit on a daily basis like Discord and Twitch, and want to get rid of it from my New Tab page by clicking on the "Delete from History" button, I expect it to disappear within a single click although it doesn't happen in that way. Instead, I need to repeat the process by many tens of times just for it to be gone, and it frustrates me. Looking for alternatives that I don't fundamentally understand, mainly found in the settings, also don't do any good.

So what's the issue? My best solution is just to keep on what I was doing until it's gone.

Asked by BreadBread061 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How do I get rid of the clicking and little "sticks" that start to block up the window where I want to write a place to ask a question?

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all th… (read more)

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all the "outside sites" that want to log on, but there are sites that I need to log on to and have done this in the past. I usually go to these sites because they are important to my transacting business, accessing my bank, places I pay my bills, etc. If I want to get to these and order or pay a bill, I have to unblock each one of them??? How do I do that? If a credit company wants to contact me, they cannot do this even if we have contacted each other previously? Really?

How do I undo this already-marked system and get out of it? As you can guess, I am old and not up with the times. Please simplify your answers so a not-technical person can understand it.

Asked by mfbgarza 2 years ago

Answered by mfbgarza 1 year ago

  • Archived

Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (read more)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 2 years ago

Last reply by sheepgate 1 year ago