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  • Archived

Youtube videos stutter and freeze whenever I play them.

Is there any way to make it so YouTube stops having its videos stutter and freeze a bit whenever I watch them via Firefox on my PC? I've tried doing everything I can. I h… (read more)

Is there any way to make it so YouTube stops having its videos stutter and freeze a bit whenever I watch them via Firefox on my PC? I've tried doing everything I can. I have turned off smooth scrolling, enabled V-Sync for Firefox using Nvidia Control Panel, and much more. Nothing has helped so far. I have even used other browsers but they have issues too. And, my frames aren't dropping at all which is even weirder since it kind of feels like that is also what may be happening here. If anyone can help, please do so! Thanks!

Asked by Hopz0510 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox using a ridiculous amount of RAM, error message "A page is slowing down your browser..." et cetera.

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to… (read more)

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to determine the appropriate forum and topic rather than me having to do it, by the way, "AT").

I am still getting a dragging slow Firefox using what seems like an inordinate amount of memory (though I could be wrong, check the images). My first message to support included the first image with the comment: "Yes, I've already refreshed Firefox. Yes, I've cleared my cache. Yes, I've removed all of my extensions/add-ons, though I need them back now." I then followed the instructions to try "disabling Firefox Hardware Acceleration and deleting content-prefs.sqlite".

Deleting sqlite and disabling FHA seemed to work for a while but a) is there a script I can run to auto-delete the content-prefs.sqlite daily so I can depend on your browser. And more pressing, b)second image memory usage.

Any help is appreciated. Thank you in advance.

DB

Asked by dpadraigbrown 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Not able to use about:home or about:newtab as custom new tab url in add-ons.

The add-on I have installed (Group Speed Dial) has an option to set new tab url but setting it to about:home doesn't work as I expected. It just loads a blank screen. I h… (read more)

The add-on I have installed (Group Speed Dial) has an option to set new tab url but setting it to about:home doesn't work as I expected. It just loads a blank screen. I have tried some other add-ons too but they also behave the same way. How to fix this?

Asked by helloshivanshprakash 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Cannot load local .html file

running windows 10 FF version 79 Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon Says access is denied … (read more)

running windows 10 FF version 79

Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon

Says access is denied

Asked by bamache93 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox update for Windows Server 2008 r2

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks i… (read more)

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks in advance for the help.

Asked by rorypascua 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Need help restoring bookmarks after windows upgrade

I took my computer in last week to get a newer version of windows installed. I had so many bookmarks on firefox that I used for work and after finding the old bookmarks d… (read more)

I took my computer in last week to get a newer version of windows installed. I had so many bookmarks on firefox that I used for work and after finding the old bookmarks data on my desktop the most recent version is from April. Is there a way to find the most recent bookmarks from this month so that I can restore them?

Asked by allisoncole 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Spelling checker does not work at all in text area

Hi I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help. Here is the problem, when i right click the mouse t… (read more)

Hi

I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help.

Here is the problem, when i right click the mouse to get access to language for spell checking, I do not get the alternatives that include selection of language. This happens in the text area but not in the address area where I can see the option of selecting the language and hence even being able to spell check.

I have tried selecting the language in Outlook, gmail, creating a post in LinkedIn and elsewhere and all I get is nothing.

Incidentally, writing here was ok without any issues.

So, friends out there, please help me solve this one

kind regards

Edward

Asked by edsev 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

restore previous section did not work

Microsoft just updated my computer and when it restarted and I opened Firefox it didn't restore my open tabs even though I have it set to "restore previous section" … (read more)

Microsoft just updated my computer and when it restarted and I opened Firefox it didn't restore my open tabs even though I have it set to "restore previous section"

Asked by sunfirepc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is blatantly inciting racial tensions

Why is Firefox blatantly inciting racial tensions? For the last few months when I have open up Firefox web browser I keep on seeing news feeds about white people being r… (read more)

Why is Firefox blatantly inciting racial tensions?

For the last few months when I have open up Firefox web browser I keep on seeing news feeds about white people being racist or something about Nazis or what is a bad white woman, it goes on, and ever week there is something bad to say about white people.

It now seems like Firefox along with other Media organizations is purposely trying to incite a racial civil war followed by genocide on white people.

With all that is happening around the world after the killing of, George Floyd it is blatantly plain and clear that Media organizations along with individual members in governments around the world are intentionally blatantly inciting racial tensions along now with Firefox.

When is this going to stop?

Would you Firefox dare to put up news feeds of what is a bad black woman and every week just keep on posting negative news feeds about black people, I know the answer and the answer is you wouldn't dare too because it would be deemed to be racist, well what you are doing now at Firefox is racist and dangerous.

Firefox used to be an independent and non-political web browser free from lobbying and Firefox used to fight for the people and would take all our donations but now it seems that our donations aren't good enough for you no more because now you're used to taking the big money from CNN and other corrupt Media organizations along with individual members in governments around the world to incite a division along with a racial civil war followed by genocide on white people.

I am black and I'm not a racist and I and other good people of color all around the world see what is going on and won't standby and watch you try to use us to commit genocide for your attempt to take over the world, we are not your slaves!

Asked by edwards290ed 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Show/Hide Remore content button

I accidentally clicked the x to remove the Show/Hide remote content button and cannot find the setting to get it back. How do I do this? Firefox for windows, Ver 79.0, 64… (read more)

I accidentally clicked the x to remove the Show/Hide remote content button and cannot find the setting to get it back. How do I do this?

Firefox for windows, Ver 79.0, 64 bit

Asked by artcorey 1 year ago

Last reply by la3amon 1 year ago

  • Archived

I do not want to receive search results translated into Romanian

I live in Romania but I do not want to receive the results translated into Romanian. I an not a Romanian citizen. I have set up default language as US English, but I cont… (read more)

I live in Romania but I do not want to receive the results translated into Romanian. I an not a Romanian citizen. I have set up default language as US English, but I continue receiving pages translated by Firefox into Romanian. This do not happen with Chrome, Explored, Edge...

Many thanks for your help

Asked by baiget 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How Do I turn off Firefox Save-Password Question

Although Ask to save logins and passwords for websites is unchecked, I am asked if I want them saved at every site that requires a password. How can I change this? Windo… (read more)

Although Ask to save logins and passwords for websites is unchecked, I am asked if I want them saved at every site that requires a password. How can I change this? Windows 10, on MSI laptop.

Asked by mypho5599 2 years ago

Last reply by cor-el 1 year ago

  • Archived

More on data collection

A while ago I asked a question about data collection (telemetry). It was referenced to what chrome was doing, but what I found disturbed me. When you turn off telemetry, … (read more)

A while ago I asked a question about data collection (telemetry). It was referenced to what chrome was doing, but what I found disturbed me. When you turn off telemetry, Firefox still collects this data and archives it. The answer was to alter a preference to fix it.

Well now I have done that thanks to contributors cor-el & RobertJ.

So now my expectation is that Firefox does not collect Telemetry data at all. It does not send it to Firefox. It does not store or archive it locally.

Good.

I got a popup with recommendations for extensions features. There is an option to turn both off.

But how does it know what recommendations to make and how often? Well you see Firefox collects data about this. Where I have been and the sorts of data my browser has encountered.

I have specifically told Firefox not to collect Telemetry data. I had to tell Firefox not to archive it.

I have now told Firefox not to make recommendations.

SO.....

HOW DO I STOP FIREFOX COLLECTING THIS DATA IN THE FIRST PLACE?

I shouldn't have to. Shouldn't Firefox stop collecting data either remotely or locally if I turned off these recommendations?

I love Firefox but this sort of back door, sneaking is starting to turn me off.

I expect it from Google or Microsoft, given their absolute lack of integrity, not from Firefox.

Asked by bernie4 1 year ago

Last reply by Wesley Branton 1 year ago