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  • Archived

Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (read more)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I can see random people's information on log in pages

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email a… (read more)

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email addresses and phone numbers. When I go to one website, it automatically logs in to someone else's account and I have no idea who the person is. each time I click on the link, it brings up a new random person's account and info. It's not just happening on one website. I have no idea how this is happening and I worry that my account information is popping up on other peoples screens just like theirs is popping up on mine. I don't even know who to contact to try to resolve the problem. I even tried to call the Federal Trade Commision, but they didn't seem to care or want to help.

Asked by kimbowmansmith 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

pdfjs.disabled=true is ignored and opens PDF always in the internal PDF viewer

Try the following public url to open with Acrobat Reader or set the download option in FireFox options: https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&am… (read more)

Try the following public url to open with Acrobat Reader or set the download option in FireFox options: https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04203920 It will open always in the built-in PDF Viewer of FireFox. pdfjs.disabled is set to true. Any idea how to change this?

OS: Windows 10 1909 64-bit Browser: FireFox 64-bit Browser version: 72.0.1

Asked by robert.scharpf 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

[search functionality (ctrl+f)] Some websites override it, how to prevent this?

discord for example, when you press ctrl+f it doesn't open default browser search function to search currently opened tab, but instead focuses on the built-in search func… (read more)

discord for example, when you press ctrl+f it doesn't open default browser search function to search currently opened tab, but instead focuses on the built-in search function of discord that does a different thing - searches the entire hub. Is there a config or about config to prevent this behavior on all sites?

Asked by gendalf 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recent updates delete setting in Ad Block Plus for Firefox

After all recent updates (including the one today 1/29/20) a new window opens informing me that settings for Ad Block Plus for Firefox have been deleted. I get a message… (read more)

After all recent updates (including the one today 1/29/20) a new window opens informing me that settings for Ad Block Plus for Firefox have been deleted. I get a message which states, in part "It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings."

Asked by mearl 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox does not open any pages, dialogs, about: pages

Dear All, my Firefox is broken. It starts and shows a blank tab, but I cannot open any site, not even about:config or the options pane. Typing anything in the address ba… (read more)

Dear All, my Firefox is broken. It starts and shows a blank tab, but I cannot open any site, not even about:config or the options pane. Typing anything in the address bar or the search bar and pressing Return does nothing.

The only things I can do is opening new tabs (which will remain blank), and clicking on menu items in the main menu. None of the items that would open any dialog works, though.

So far I have tried:

  • Starting Firefox in safe mode
  • Creating and using a new profile (firefox.exe /p)
  • Uninstall FF and re-installing the latest version
  • Uninstalling FF and installing a previous version (downgrade), using a new profile
  • Deleting all mozilla and firefox entries in the registry in an uninstall / reinstall cycle

Now I am out of ideas. Any help is welcome. Thanks!

Asked by dr.khong 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Know if someone read your email Gmail

Hello, need help. Is there any add-on what works and can see if the recipient opens Gmail email. Only what is works was https://mailtrack.io/en/ but they didn't support … (read more)

Hello, need help. Is there any add-on what works and can see if the recipient opens Gmail email. Only what is works was https://mailtrack.io/en/ but they didn't support Firefox any more Thank you

Asked by komir 1 year ago

Last reply by McCoy 1 year ago

  • Archived

How do I get rid of Configuration Error dialog box stating, "Failed to read the configuration file. Please contact your system administrator."

After a recent beta version installed, my profile seems to have a corrupt configuration file. But I don't know how to figure out which one. It only happens on my Windows … (read more)

After a recent beta version installed, my profile seems to have a corrupt configuration file. But I don't know how to figure out which one. It only happens on my Windows 10 laptop. My profile syncs with another Windows 10 laptop, 2 user accounts on a Linux Mint desktop, and an LG phone. I followed the support article and changed the settings so that I was only on the release channel, rather than the Beta channel. I tried the Refresh Firefox. After resyncing my profile, the error returned. I uninstalled the newer Beta release, completely deleted the User/AppData/Roaming/Mozilla folder. I reinstalled the current release (72.0.2). After resyncing my profile, the error still returned. Every time I start Firefox, I get the annoyance of the error dialog box. After clicking OK, Firefox opens and works perfectly fine. How do I find which file in my profile is causing the error on just one computer?

Asked by Jason Alsin 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Updated to Firefox Ver 72.0.2 and all my FVD Speeddials are gone. Any way to recover? Is there a fix?

I'm finally figuring out that every time I do an update to Firefox, my FVD Speeddial Extension gets deleted. I didn't relate the two until now. I have been re-creating … (read more)

I'm finally figuring out that every time I do an update to Firefox, my FVD Speeddial Extension gets deleted. I didn't relate the two until now. I have been re-creating the tabs every time, but I had SO many this time that I'm crushed. I will be backing them up before updating next time, but can I recover them this time? Is there a fix for this? The EverSync backup does not have my latest version, I already checked.

Asked by bonemerrell 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Dark reader

Hello, Does anyone have any alternatives to installing the dark reader add on ? It really slowed down my laptop due to a script running in the background. Are there any o… (read more)

Hello,

Does anyone have any alternatives to installing the dark reader add on ? It really slowed down my laptop due to a script running in the background. Are there any other wys of making web pages darker without installing this add on ?

thanks,

Habib.

Asked by habib_hussain3 2 years ago

Last reply by McCoy 1 year ago

  • Archived

keep getting a message that say web page is slowing you down stop or wait

almost any web page from email to google to facebook and I get this yellow band that says a web page is slowing you down today when I click stop by the time I get back t… (read more)

almost any web page from email to google to facebook and I get this yellow band that says a web page is slowing you down today when I click stop by the time I get back to the place I was typing the message is back

Asked by jc 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

I want to pin the Outlook icon to the Firefox tool bar. Can I?

I use Firefox to retrieve my Google email and one email has moved to Outlook. I would like to pin the Outlook icon beside the Google email icons which are already on the … (read more)

I use Firefox to retrieve my Google email and one email has moved to Outlook. I would like to pin the Outlook icon beside the Google email icons which are already on the Firefox tool bar. Is it possible? How?

Asked by grrjr41 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Top Sites don't display in new tabs after Windows 10 install. Answers for this topic don't resolve the issue.

Top Sites don't display in new tabs after Windows 10 install. Answers for this topic didn't resolve the issue. Page is completely blank with no tools or icons. Before in… (read more)

Top Sites don't display in new tabs after Windows 10 install. Answers for this topic didn't resolve the issue. Page is completely blank with no tools or icons. Before install was able to edit the Top SItes using the ... when hovering over a top site. Now, there's NOTHING TO HOVER OVER.

Right clicking on the blank tab results in: (as shown is 2nd pic) Save Page As... View Background Image (which is grayed out) Select All View Page Source View Page Info Inspect Element Inspect Accessibility Properties

As attached, tried the about:config >>> solution but browser.newtabpage.activity-stream.enabled didn't display on the page.

Asked by RBF.BLUE 1 year ago

Last reply by cor-el 1 year ago