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Logins not syncing between 2 Mac laptops

Hello, I purposely signed up for a Firefox account so I could move all my logins and bookmarks to my new MacBook Pro. I signed in from both devices and the "new" device w… (read more)

Hello, I purposely signed up for a Firefox account so I could move all my logins and bookmarks to my new MacBook Pro. I signed in from both devices and the "new" device won't sync. I can't get any of my 119 logins to appear. Why is this? The original laptop is a MacBook Air. Thank you

Asked by kbs.smith 6 days ago

Windows 10 Fresh Install / Will Firefox be just how I left it?

It looks like I have to do a fresh install of windows 10, due to malware. After this is done and I re-install Firefox, and log in, will it be just how I left it? If some… (read more)

It looks like I have to do a fresh install of windows 10, due to malware. After this is done and I re-install Firefox, and log in, will it be just how I left it?

If someone knows how I can get these "Allowed Threats" to not be allowed anymore, that would be great!

Asked by jamesoncocherell 6 days ago

Last reply by jamesoncocherell 6 days ago

I can’t sync

I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them. I have logged in with the same Firefox account in… (read more)

I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them. I have logged in with the same Firefox account in all of them. I’ve clicked and touched the buttom SYNC NOW in all of them. Sync runs, spins for some seconds and stops. However no bookmarks appear. I am trying to do that for more than a year. What else am I supposed to do?

Asked by jmjr49sp 2 days ago

Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 7 hours ago

How to set the master in Sync?

I recently changed my PC and need the replacement to become the master so that an older PC gets synced from the new one. As the older PC has no addons/extensions and only… (read more)

I recently changed my PC and need the replacement to become the master so that an older PC gets synced from the new one. As the older PC has no addons/extensions and only 1 tab open, the last thing I want is for it to sync what it has to the new machine which was accurately synced from the PC it just replaced.

I can find no setting in Sync to specify which machine should be the master from which all other connected devices (slaves) will get their synced data from.

Asked by PBC 6 hours ago