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Installed Firefox sync and new PC-based Firefox bookmarks are not appearing on my mobile.

Hi, I have a large number of bookmarks saved in my PC-based Firefox which I want to be able to access from my new Samsung Galaxy Android mobile. I created a Firefox accou… (read more)

Hi,

I have a large number of bookmarks saved in my PC-based Firefox which I want to be able to access from my new Samsung Galaxy Android mobile.

I created a Firefox account on the PC and installed Firefox on the mobile. I then used Firefox Sync and all the bookmarks did indeed appear on the mobile Firefox, which is great.

As a test, I then added a new bookmark at the PC Firefox end, but this is not appearing in the mobile Firefox. Both the Firefox accounts (same account on PC and mobile) are logged into.

Should new PC Firefox bookmarks appear automatically in the mobile Firefox, or do they have to be 'manually pushed' from the PC?

Thanks,


bern

Asked by WillesdenBoy 2 years ago

Answered by Wesley Branton 2 years ago

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I lost all my data after changing devices even though it was synced

I've lost all bookmarks, logins and saved passwords, add ons and basically everything. I have made sure that all my data is synced and even tested it a couple of times af… (read more)

I've lost all bookmarks, logins and saved passwords, add ons and basically everything. I have made sure that all my data is synced and even tested it a couple of times after changing devices and every time it worked perfectly and restored my data. Now, I've just changed devices after a while with no internet, I go to sign in and I forgot my pass so I reset it and signed in successfully but nothing at all is restored not a single thing. I'm devastated, I hope there a solution to this.

Asked by SondosA 2 years ago

Answered by FredMcD 2 years ago

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I can’t sync devices.

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3. I had no problems before. But now I can't sync anything. I click "sync now" and no… (read more)

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3.

I had no problems before. But now I can't sync anything. I click "sync now" and nothing happens. The last successful sync on IOS device was on 13/01/20. I tried reinstall iPhone Firefox and now I have no bookmarks on my phone. I checked about:sync-log on my desktop. All errors are here: https://yadi.sk/d/mX_YM-JptfmLvA

Hope for your help.

Asked by 7radiz 2 years ago

Answered by 7radiz 1 year ago

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Restore prefs.js without sync

While trying to troubleshoot a site login problem (ticketmaster.com), I made a backup of my prefs.js, and reset a few hundred preferences in about:config. After finding t… (read more)

While trying to troubleshoot a site login problem (ticketmaster.com), I made a backup of my prefs.js, and reset a few hundred preferences in about:config. After finding the pref that caused the problem (tracking), I shut down FF, copied the backup prefs.js in place and restarted. After FF synced, though, my prefs were reset to the previous session with all the reset values.

How do I restore a prefs.js and either *not* fetch the values stored in my online profile, or update my online profile with the values from the file? Is there a timestamp I can update, or some other value to set?

Thanks.

Asked by Brad 1 year ago

Answered by Brad 1 year ago

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firefox not recognized if I re-start my mac OS Catalina

Ever since I updated my Mac OS to Catalina, and updated Firefox to 70, any time I re-start my computer, Firefox does not recognize previous sessions and I have to open my… (read more)

Ever since I updated my Mac OS to Catalina, and updated Firefox to 70, any time I re-start my computer, Firefox does not recognize previous sessions and I have to open my tabs - including pinned tabs - over again. Then I get messages on my other devices saying Firefox has been opened on a new device. It doesn't recognize that I've been running Firefox before.

Asked by dianneblackburn2001 1 year ago

Answered by cor-el 1 year ago

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I just want to sync two windows PCs NOT a mobile phone, why do I need to enter a mobile number?

I just want to sync two windows PCs NOT a mobile phone, why do I need to enter a mobile number? I have two PCs set up already with firefox accounts, I am logged into bot… (read more)

I just want to sync two windows PCs NOT a mobile phone, why do I need to enter a mobile number?

I have two PCs set up already with firefox accounts, I am logged into both accounts, the new computer imported my add ons but not my bookmarks or passwords and I cant sync them

Asked by disent 2 years ago

Answered by disent 2 years ago

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History while syncing - it has got only 2 months, why is that?!

Good morning, I am using Firefox since 14 years, and all the time it has been my favourite Internet Browser and I advised every friend of mine to choose this internet br… (read more)

Good morning, I am using Firefox since 14 years, and all the time it has been my favourite Internet Browser and I advised every friend of mine to choose this internet browser. But I am afraid it's gonna change soon. I lost my laptop, it was stolen. I store my history from a couple of years, bookmarks, saved passwords. I had a backup by MozBackup on May 2019. On December I copied a profile as it was written in your guides: (https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles) I copied everything from: %APPDATA%\Mozilla\Firefox\Profiles\ I hadn't investigate what is inside. And after i bought a new laptop I had many problems with Firefox, can someone explain me please: 1. I couldn't login to Sync, due i hadn't remembered my password - ok its my fault, but when i wanted to reset i would lose all my data?! Why is that? I can understand due to its encrypted but... Luckly after some combination i recovered my password. 2. So i copied my profile as it was written in your guide, and i hadn't investigate what is inside. Now when i tried to copy my whole profile its not working, why? Well, i checked and there were no file: places.sqlite . I have no clue why, so my backup from December is lost. 3. You informed people about Syncing, why there is nowhere information that you syncing history, yes, but only 2 months??!! You claim that we will have bookmarks, saved passwords, cache and history yes thats true, but history for only 8 weeks..... I understand that it has many bytes to store, but it should be somewhere information about it! If i would knew that i would be more prepared for lost, and did more often proper backup by MozBackup. I feel now very frustrated about this situation, and first time after 14 years I'm very, very disappointed with Firefox. Can someone explain me please, why is that? Thank you for reply! Kind regards

Asked by szymonkrawiec 1 year ago

Answered by the-edmeister 1 year ago

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Firefox Sync only partially syncing history between two installs (only synced 1% in 3 days)

I've got Firefox 72.0.2 on two systems, one old (10,000+ history items) and one new (200 history items). Both are logged in with the same Firefox account. I've enabled hi… (read more)

I've got Firefox 72.0.2 on two systems, one old (10,000+ history items) and one new (200 history items). Both are logged in with the same Firefox account. I've enabled history sync on both and clicked "Sync Now".

The new Firefox install is not getting, at any usable rate, the history from the old Firefox install.

What I've already tried:

1. Log out of my Firefox account on both systems and log in again on both systems. 2. Restart both systems. 3. Disconnect & reconnect from their network connections (obviously, both are browsing the internet just fine) 4. Repeatedly click "Sync Now" in Firefox Options.

System Details:

1. Both are Firefox 72.0.2 and Windows 10 x64 1909 (build 18363) 2. Both are connected to high-speed internet (100 Mbps download / 10 Mbps upload) 3. Both have zero extensions enabled except Bitwarden (password manager).

What is wrong with Firefox Sync here and why is it not syncing any data?

Asked by ikjadoon 1 year ago

Answered by Wesley Branton 1 year ago

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Can't uninstall firefox

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pas… (read more)

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

Asked by ianjteacher 1 year ago

Answered by ianjteacher 1 year ago

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How do I sync bookmarks from Waterfox Classic to Firefox on the same Mac?

I used to use Firefox but changed to Waterfox Classic a couple of years ago. I have now downloaded Waterfox Current but can't transfer my bookmarks and passwords to the … (read more)

I used to use Firefox but changed to Waterfox Classic a couple of years ago. I have now downloaded Waterfox Current but can't transfer my bookmarks and passwords to the new Waterfox. All the suggestions on the sub-Reddit group do not work because I am not sufficiently computer literate to understand them and/or they are incorrect. Syncing did nothing so I am back on Firefox but syncing here does not bring all the bookmarks from Waterfox Classic to Firefox either. As noted, I am to all intents and purposes computer illiterate plus I am in my mid-seventies with no teenagers around to solve techie problems for me. I really don't want to have to open my bookmarked sites in Firefox and them bookmark them manually, so is there an easy way to get my bookmarks and passwords from Waterfox Classic to Firefox. If so, can someone point me in the direction of an idiot's guide so I can revert to Firefox as my default browser? Thank you

Asked by CJHa 1 year ago

Answered by CJHa 1 year ago

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How can the 5 minute timeout on sync verification code be increased to 10 minutes in view of delay receiving code by email?

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashe… (read more)

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashes or drops out from time to time so each time this happens I have to re-sync the Firefox it brings up. This re-sync requires a verification code to be sent by email, but because that email has to go through my Google filtering process, it usually takes longer than the code's 5 minute validity before I receive it. When I do finally get it and enter the received code back in Firefox, I'm told the code is invalid or expired. This is because 5 minutes validity is just too short a time for my setup. If it were 10 minutes, that would allow me to go into Gmail -> Settings -> Accounts & Import -> Check email from other accounts -> and then order Gmail to perform a special immediate mailcheck on my selected account. As a slow elderly old codger myself, I find it too hard to do all this within 5 minutes. Why can't we make it 10 mins?

Asked by advt 2 years ago

Answered by advt 2 years ago

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Used Firefox for Years. Now I am unable to sync through browser.

I made a backup of my bookmarks and uninstalled Firefox trying to resolve my issue. I re-installed and get the same thing each time even after rebooting in between? This … (read more)

I made a backup of my bookmarks and uninstalled Firefox trying to resolve my issue. I re-installed and get the same thing each time even after rebooting in between? This is what I get https://monosnap.com/file/MW8PAMrwEnZj2kPApN1htmMk4hMfUJ Please advise, thanks in advance. Gary

Asked by Garth 1 year ago

Answered by TyDraniu 1 year ago

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no longer have access to email. I was using ,y firefox account fine, but now after I log in you ask verification code which is sent to the old nonactive email.

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Th… (read more)

I was using firefox sync account wadahi@top-mails.net just fine. that email was deleted for non-use. No verification procedure was laid out anywhere in the agreement. Then firefox modified the agreement and now sends verification codes to that email, which I no longer have access to. I am able to login in my account using the login and password , however firefox now wont allow me to change the email to the new one to receive verification code. I need access to my bookmarks and saved passwords NOW! Firefox had no rights to unilaterally change the agreement without notice to the customer. Firefox had no right to impose the verification email without letting the customer make sure his email can still recieve verification codes. Firefox failed to provide customer support because it doesnt even have a technical support email or phone number like a registered business should have. I lost access to my bookmarks and saved passwords because of negligence and reckleness of Firefox in failing to notify the customer to change the email to make sure the email can receive incoming emails and is current. I have the access to my firefox sync account, however it wont let me login without the verification code which is being sent to a nonactive email, used many years ago.

Suggested resolution: if you are a smart and relatively educated techncial support, you would realize that the same ip address would indicate that I am who I am and I should be allowed to change the email. However, firefox provided no technciall support and DID NOT EVEN HAVE A CONTACT EMAIL, while making significant profits from the customers and yet fails to provide technical support.

I need access to my bookmarks NOW!

Asked by simon42 1 year ago

Answered by Wesley Branton 1 year ago

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Bookmark partial synchronisation

Hi I would like to know how to sync a part of bookmarks list like in the following example BookmarksA & B. PC1 : BookmarksA BookmarksB BookmarksC BookmarksD with an … (read more)

Hi I would like to know how to sync a part of bookmarks list like in the following example BookmarksA & B.
PC1 : BookmarksA BookmarksB BookmarksC BookmarksD with an account PC1@mail.com, BookmarksC & D are personnal for PC1
PC2 : BookmarksA BookmarksB BookmarksE BookmarksF with an account PC2@mail.com, BookmarksE & F are personnal for PC2

Regards

Asked by jpbauer 1 year ago

Answered by the-edmeister 1 year ago

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I'm syncing history. Why do my devices have different sets of history?

When syncing history between devices I expect them to have the same set of history entries. They don't. Why not? I can find entries on one device that I can't find on an… (read more)

When syncing history between devices I expect them to have the same set of history entries. They don't. Why not?

I can find entries on one device that I can't find on another. I'm relying on finding all entries on all devices.

Asked by onetimename 1 year ago

Answered by the-edmeister 1 year ago

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How do I get sync to work for browsing history?

I have Firefox 73.0 (64 bit) on Windows 7 and am moving to Windows 10 using Laplink (yeah, ok). Laplink does not seem to see this version of Firefox to transfer over. S… (read more)

I have Firefox 73.0 (64 bit) on Windows 7 and am moving to Windows 10 using Laplink (yeah, ok). Laplink does not seem to see this version of Firefox to transfer over. So, I used sync on the Win 7 unit for everything and downloaded Firefox 73.0 (64 bit) to the Win 10 unit, and then logged on and synced. Everything seemed to move over except the browsing history. How do I get browsing history to transfer to Windows 10? Thanks.

Asked by fthill2003 1 year ago

Answered by RobertJ 1 year ago

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Sync not recognizing saved password

Trying to access Sync. Firefox does not recognize password it saved, even though Sync is working. There is no Master Password set. The same password is saved on other dev… (read more)

Trying to access Sync. Firefox does not recognize password it saved, even though Sync is working. There is no Master Password set. The same password is saved on other devices (laptop, Android tablet, Android phone). Without being able to login, cannot change password, etc. I really don't want to lose my roughly 300 log-ins.

Any ideas?

Asked by sewmagic 1 year ago

Answered by Wesley Branton 1 year ago

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Restore synced / lost android tabs ?

Hello, I removed firefox from my old android phone installed it on my new one. Strangely, I can see my old device in "Devices & apps" here https://accounts.firefox.co… (read more)

Hello,

I removed firefox from my old android phone installed it on my new one. Strangely, I can see my old device in "Devices & apps" here https://accounts.firefox.com/settings/clients but I can't see any of my old phone's synced tabs. Are they lost? how to recover them ?

Thank you VERY much for the help

Asked by Alex 2 years ago

Answered by cor-el 2 years ago

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Search Engines and Sync

Do custom Search Engines sync across machines? If so, what could be the reason for them not appearing on my other machines. If not, is there a ticket I can follow regardi… (read more)

Do custom Search Engines sync across machines? If so, what could be the reason for them not appearing on my other machines. If not, is there a ticket I can follow regarding this issue/enhancement?

Asked by d3763 1 year ago

Answered by Danny Colin 1 year ago