• Archived

I keep getting IBM Security Rapport pop up Window showing on Firefox when I open. I cannot get rid of it.

When I load up the first page of Firefox a pop up window opens showing IBM Security Rapport and asking me to OK enabling the extension. I have never requested it and the … (read more)

When I load up the first page of Firefox a pop up window opens showing IBM Security Rapport and asking me to OK enabling the extension. I have never requested it and the pop up does not go away until I go into the extensions page and then close it.

I never asked for the opo up and I am unclear why it appears or if its viral. Can you help? Thanks

Asked by Fred199 2 years ago

Last reply by FFus3r 2 years ago

  • Archived

An error occurred during a connection to www.ccbkintl.com.

The page isn’t redirecting properly An error occurred during a connection to www.ccbkintl.com. This problem can sometimes be caused by disabling or refusing to accept … (read more)

The page isn’t redirecting properly

An error occurred during a connection to www.ccbkintl.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I cannot access this website, i need help please?

Asked by sunny051960 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

When a new window opened, text entry fields in original window are unable to be filled, and sometimes vice versa.

This seems to happen with more than one Window open. FF loses which window is "active" and you cannot fill out text fields in web pages of one window and its tabs. … (read more)

This seems to happen with more than one Window open. FF loses which window is "active" and you cannot fill out text fields in web pages of one window and its tabs.

Asked by floorhugger 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I consistantly get pop under websites that look fishy almost every time I open Firefox. How can I get rid of them?

When I open up Firefox, websites appear as another tab that are from websites that are, to me, extremely fishy and this has been a consistent problem for me these last co… (read more)

When I open up Firefox, websites appear as another tab that are from websites that are, to me, extremely fishy and this has been a consistent problem for me these last couple of months with Firefox.

Is there anyway to prevent these pop under tabs from appearing?

Asked by Dustpan 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

When I opened AOL mail it switched to an address beginning with "walmart.giftcards-info.online". I can't get rid of it and FIrefox says it is a "deceptive site"

When I opened AOL mail it switched to an address beginning with "walmart.giftcards-info.online". I mistakenly clicked on OK and now can't get rid of it and FIrefox says … (read more)

When I opened AOL mail it switched to an address beginning with "walmart.giftcards-info.online". I mistakenly clicked on OK and now can't get rid of it and FIrefox says it is a "deceptive site". I can no longer get into AOL mail. How do I fix this?

Asked by rsfishmanmd 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Yellow band says a web page is slowing down browser - options stop or wait: Means what?

I'm getting this on HSN.com, Wikipedia, Facebook. It flashes for a few seconds and then is gone faster than I can select an option, unless my cursor just happens to be in… (read more)

I'm getting this on HSN.com, Wikipedia, Facebook. It flashes for a few seconds and then is gone faster than I can select an option, unless my cursor just happens to be in the upper right corner at the time. When I can select one, no matter which, nothing happens that I can see.

I'm using a MacBook Pro, and I restarted it this morning.

Asked by December27 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I don't know if this is "Facebook" or "Facebook because I use Firefox": links/things open up without my clicking on them in Facebook. ruled out mouse.

Since I switched over to Firefox, I'm having trouble on Facebook, where links that would normally only open if I clicked on them now just pop open when the mouse cursor i… (read more)

Since I switched over to Firefox, I'm having trouble on Facebook, where links that would normally only open if I clicked on them now just pop open when the mouse cursor is nowhere near them or when I've not clicked on them. I've tried several different mouses so the mouse has been ruled out. I'm trying to rule out a browser problem before I approach it as a Facebook problem.

Asked by TrainManJack 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

HTML5 on FF 62.0 Win 10

I have 62.0 FF on a win 10 machine and youtube says "your browser does not support any of the video formats. Click here to visit our FAQ about HTML5 video. So is my syste… (read more)

I have 62.0 FF on a win 10 machine and youtube says "your browser does not support any of the video formats. Click here to visit our FAQ about HTML5 video. So is my system using 32 bit now the problem?

Asked by DavidSorge 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Infected with Watch TV Now -- how to get rid of it?

The promo for it appeared on a major website and I foolishly clicked out of curiosity. Now it has reconfigured my new tab page in Firefox and apparently ditched my prefer… (read more)

The promo for it appeared on a major website and I foolishly clicked out of curiosity. Now it has reconfigured my new tab page in Firefox and apparently ditched my preferred search engine (DuckDuckGo). I've search how to uninstall it but have found nothing that fits the situation. Can anyone help?

Asked by KGil 2 years ago

Last reply by user633449 2 years ago

  • Archived

How can I solve this issue?

I can open Gmail, but I cannot open any files to read or to write an email. The message is: "We're having trouble connecting to Google" What can I do?" I have this proble… (read more)

I can open Gmail, but I cannot open any files to read or to write an email. The message is: "We're having trouble connecting to Google" What can I do?" I have this problem for 2 days.

Asked by l.sulea_56 2 years ago

Last reply by philipp 2 years ago

  • Archived

Few month ago firefox become extremely slow!

Few month ago Firefox become extremely slow on one of my PC Windows 10 (Chrome etc works perfect). I have few PC, different operating system and everything is OK with Fir… (read more)

Few month ago Firefox become extremely slow on one of my PC Windows 10 (Chrome etc works perfect). I have few PC, different operating system and everything is OK with Firefox except one pc. I followed all fix/improve suggestions, nothing is help. After complete uninstall and new installation of browser (deleting all Firefox folders etc) the browser start working proper (reinstall of browser didn't help, i have complete uninstall it), but after few days the slow issues have back :( Is there some report/log diagnostic file that I can run and send you guys, these problem make me crazy :(

Asked by RioZoom 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Weather.com radar displays incorrectly

Weather.com radar appears as jumbled blocks in Firefox (Windows 7). Compare to Chrome - see attached screenshots. I've noticed this on more than one computer. … (read more)

Weather.com radar appears as jumbled blocks in Firefox (Windows 7). Compare to Chrome - see attached screenshots. I've noticed this on more than one computer.

Asked by jim.5k 2 years ago

Last reply by cor-el 2 years ago

  • Archived

In my trash I see Documents being saved by firefox these are empty

A couple of days ago I started seeing my trash full and when I open it to find the contents I find a lot of the following- Recovered Files - Documents Being Saved By Fire… (read more)

A couple of days ago I started seeing my trash full and when I open it to find the contents I find a lot of the following- Recovered Files - Documents Being Saved By Firefox. the documents are all empty but this keep's happening every time I close Firefox. Annoying. thanks for any help.

Asked by username4 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

After latest update, FF remains active in task manager and shows error message

After latest update to ver 62 (64bits) , FF closes from X (or exits from menu) but remains active in task manager for around 10sec and then shows an error message. Previ… (read more)

After latest update to ver 62 (64bits) , FF closes from X (or exits from menu) but remains active in task manager for around 10sec and then shows an error message. Previous versions worked fine

Asked by ppallino5765 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Reduced linespace bug

I have used Firefox with no or few problems for years. Since yesterday, I am suddenly getting reduced linespace on all web pages I view. Have I changed a setting accident… (read more)

I have used Firefox with no or few problems for years. Since yesterday, I am suddenly getting reduced linespace on all web pages I view. Have I changed a setting accidentally and if so, how do I set it back?

Asked by Mikuru 2 years ago

Last reply by FFus3r 2 years ago

  • Archived

How to disable the built-in AD BLOCK

I want to get an electronic promotion. The built-in ADBLOCK does not give it. There's even "next" is not pressed! He says " this is advertising. It's locked. " how do you… (read more)

I want to get an electronic promotion. The built-in ADBLOCK does not give it. There's even "next" is not pressed! He says " this is advertising. It's locked. " how do you turn this thing off? I Use " Yandex"

Asked by Delorenzy 2 years ago

Last reply by FFus3r 2 years ago

  • Archived

Bei jedem Update kan ich nicht mehr in mein Benutzerprofil, mußabbrechen und neu starten.

Es wird nichts angekündigt und, wenn ich auf Ruhephase schalte, kann ich danach meinen Benutzer nicht mehr öffnen. Ich sehe ledigich einen schwarzen Bildschirm oder das … (read more)

Es wird nichts angekündigt und, wenn ich auf Ruhephase schalte, kann ich danach meinen Benutzer nicht mehr öffnen. Ich sehe ledigich einen schwarzen Bildschirm oder das Bild von Microsoft. Meistens warte ich bis zu einer Stund Bitte keine Anwesiungen für die Registry!!e, doch drehe dann beinhart ab, muß neu starten, wobei dann alles extrem lange braucht. Beim Start von Firefox erhalte ich natürlich eine Absturzmeldung (da ichihn nicht schließen konnte). Außerdem wird mir nie meine Standardsuchmaschine angezeigt, weder beim Start noch nach einer Suche über das Suchfeld (oben bzw. in neuem Tab). Bitte keinen Code oder Anweisungen für die Regsitry!!! Mein Laptop ist von Asus.

Asked by Viktoria64 2 years ago

Last reply by Shadow110 2 years ago