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Refreshed EN-US and the rebuit copy is EN-CA and EN-GB

Always use the EN-US version in both Windows and Linux. Refreshed the profile in Linux and ended up the EN-CA with EN-GB. WHat d I need to do to restore the US version? … (read more)

Always use the EN-US version in both Windows and Linux. Refreshed the profile in Linux and ended up the EN-CA with EN-GB. WHat d I need to do to restore the US version?

Asked by ineuw 2 years ago

Answered by crankygoat 2 years ago

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incognito browing and all the sudden my entire page opens to a walmart ad..I don't go to walmart why is this going on this morning

Incognito, opened a newspaper page, then my medical site to see abt apt, then walmart took over my entire page not a little ad, the entire page. This happened twice. I cl… (read more)

Incognito, opened a newspaper page, then my medical site to see abt apt, then walmart took over my entire page not a little ad, the entire page. This happened twice. I cleared my cache, but I was and always am incognito. Why is this happening. I feel like restarting my computer from factory at this point I do not want anything taking over my page.

Asked by momknowsnotech 1 year ago

Answered by jscher2000 1 year ago

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How do I report an issue with Firefox?

The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the… (read more)

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

Asked by pat31 1 year ago

Answered by Andrew 1 year ago

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when I use Google search, part of the results are in a foreign language. how can I fix it?

When I search on Google, the results are in a foreign language. also, when I click the 9 dots in the upper right corner, all of those icons except for Play, and YouTube a… (read more)

When I search on Google, the results are in a foreign language. also, when I click the 9 dots in the upper right corner, all of those icons except for Play, and YouTube are foreign. I have English chosen as my language.

Asked by lindap57 2 years ago

Answered by lindap57 1 year ago

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I,m getting courious chinise letters beside the serchresult when using the google as searchengine

in every searchresult i type in the searchbar i get strange chinese letters. i tried disabling all add-ons, clearing cache , history and cookies but that doesn't solve th… (read more)

in every searchresult i type in the searchbar i get strange chinese letters.

i tried disabling all add-ons, clearing cache , history and cookies but that doesn't solve the Problem Also in safemode ther is no change.

how can i get this fixed ?

Asked by KuNO 1 year ago

Answered by KuNO 1 year ago

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after completing a survey, how do I stop the survey from opening again evertime I start Firefox

Dyson support website asked me to complete a customer service survey run by ForeSee. I submitted the survey. Now every time I start Firefox the same survey window pops … (read more)

Dyson support website asked me to complete a customer service survey run by ForeSee. I submitted the survey. Now every time I start Firefox the same survey window pops up. This has happened 3 times since I ran the Firefox Refresh program. How do I stop these survey windows from appearing?

Asked by let98007 1 year ago

Answered by crankygoat 1 year ago

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"Restore previous session" setting being ignored

In my preferences I have "Restore previous session" checkbox checked and "Warn you when quitting the browser" unchecked. However I get a warning when I quit the browser w… (read more)

In my preferences I have "Restore previous session" checkbox checked and "Warn you when quitting the browser" unchecked. However I get a warning when I quit the browser with multiple tabs open, and my old tabs don't reopen when reopening Firefox.

I think this has started happening since updating to Catalina. Any ideas what might be going wrong?

Asked by mfishe 2 years ago

Answered by cor-el 2 years ago

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Name of the divider just below address bar, between navigation bar and main window

https://i.stack.imgur.com/J4F9k.png Please see the above image attached, I am trying to find out what that black line which is dividing the Navigation bar and the main_wi… (read more)

https://i.stack.imgur.com/J4F9k.png

Please see the above image attached, I am trying to find out what that black line which is dividing the Navigation bar and the main_window called? the one which is right below the address_bar. I am just asking because I want to get rid of it but I just don't know its name. I tried Nav-bar-splitter but it didn't work. :(

Would really appreciate any help with this.

Thanks.

Asked by Lucky 1 year ago

Answered by cor-el 1 year ago

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AVG keeps alerting of an aborted connection, can't get rid of it

This alert keeps popping up, no way to make it disappear. Fixing it, scanning the computer doesn't help. In the details, as per screenshot, it points to the firefox proce… (read more)

This alert keeps popping up, no way to make it disappear. Fixing it, scanning the computer doesn't help. In the details, as per screenshot, it points to the firefox process. I really have no idea on how to solve this.

Asked by steto.g 2 years ago

Answered by steto.g 1 year ago

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Can't navigate through page via TAB key

When I press TAB the elements of focus are only Firefox navigation elements and input fields on the page. I've recorded a video with full cycle of tabing throug all eleme… (read more)

When I press TAB the elements of focus are only Firefox navigation elements and input fields on the page. I've recorded a video with full cycle of tabing throug all elements.

https://send.firefox.com/download/3a273b209cbfb844/#cNn--aTePTb7lTWLCkdt8w

Asked by woodrunsdeep 1 year ago

Answered by crankygoat 1 year ago

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Hundreds of emails disappeared overnight

Hundreds (possibly thousands) of emails disappeared overnight. When I look at my inbox now it shows thousands of emails as new that I know I deleted . It's as if everythi… (read more)

Hundreds (possibly thousands) of emails disappeared overnight. When I look at my inbox now it shows thousands of emails as new that I know I deleted . It's as if everything new was replaced with everything old. this appears to have happened to not just the In box but all my subfolders. I run my businesses online so I rely on email, and I get a ton of it. Now I can't respond to customers who's emails have disappeared!

Asked by PianoMan 1 year ago

Answered by McCoy 1 year ago

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cannot close account

Hello, I created a Firefox account yesterday, but decided today that I would not need it. So, I logged into my account, clicked on 'Edit my profile', scrolled down to the… (read more)

Hello, I created a Firefox account yesterday, but decided today that I would not need it. So, I logged into my account, clicked on 'Edit my profile', scrolled down to the bottom of the page where it is written (in red) 'Close account and delete all profile information'. I clicked on it to open a dialog box entitled: "Are you sure?". I entered my user name to confirm, and then clicked on "Delete my Account" (red thumbnail). Guess what: nothing happens when I click on "Delete my account"! (The dialog box remains there, as if I haven't yet clicked on "Delete my account") Your assistance will be much appreciated! Thanks.

Asked by Scrizula 1 year ago

Answered by McCoy 1 year ago

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When I go to the FB login page, multiple login pages appear in my browsing history, all with same url. Why?

When I right click the back arrow button, the dropdown shows up to 5 or 6 FB login pages. They all have the same url but if I click on the first one it also creates multi… (read more)

When I right click the back arrow button, the dropdown shows up to 5 or 6 FB login pages. They all have the same url but if I click on the first one it also creates multiple login pages. The only way I can get them to vanish is to clear my browsing history before I proceed with logging in to FB. Is this something FB is doing, or is it Firefox, or is it malware? I'm on a laptop. PC.

Asked by anotherstarthrower 1 year ago

Answered by Matthew Thomas 1 year ago

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my screen changed and now covers my dock in full screen mode it used to show the dock with full screen view

I use a mac and i used to be able to see both my dock and the apple controls on top when i was using firefox full screen, now I have to hover over it to make it show up..… (read more)

I use a mac and i used to be able to see both my dock and the apple controls on top when i was using firefox full screen, now I have to hover over it to make it show up...HELP it is so annoying

Asked by mikeandjuliejudy 1 year ago

Answered by crankygoat 1 year ago

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Cannot change search engine selection, no matter what I select, it says it's using google, but, the result is a YAHOO result.

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to ch… (read more)

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to change it, or remove YAHOO Search engine. Yahoo doesn't appear in the engine selections, and google does. I select it, save, restart, and BOOM... I get Yahoo rsults from the google search.... What gives?

Thanks...

Asked by kimcurrier 2 years ago

Answered by kimcurrier 2 years ago

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How can I stop 'regular' e-mail going into my spam folder?

Some of my e-mails are going into the spam folder. I check it every night. I click the 'not spam' link, but it happens sometimes to the same organisations. Is there … (read more)

Some of my e-mails are going into the spam folder. I check it every night. I click the 'not spam' link, but it happens sometimes to the same organisations. Is there somewhere where I can whitelist the organisations?

Asked by martinrosen1 1 year ago

Answered by the-edmeister 1 year ago

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Post-Firefox update, Boomerang by Baydin won't work anymore and I can't sign in.

I updated to the most recent version of Firefox (72.0.2) and Boomerang app (paid sub) disappeared from my Gmail. I reinstalled it and it reappeared, but when I try to use… (read more)

I updated to the most recent version of Firefox (72.0.2) and Boomerang app (paid sub) disappeared from my Gmail. I reinstalled it and it reappeared, but when I try to use it I get the message "Click here to sign in", a window tells me I signed in successfully, and then I get the Click here message again and again and again. What's going on? How to fix?

Asked by DoeRoo 1 year ago

Answered by Matthew Thomas 1 year ago

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Cannot run rtsp url

Two editions of 72.0.02 running on W10 platforms. Desktop runs VLC fine for rtsp urls. Laptop does not. I have added network.protocol--handler.expose.rtsp (false) AND 'Op… (read more)

Two editions of 72.0.02 running on W10 platforms. Desktop runs VLC fine for rtsp urls. Laptop does not. I have added network.protocol--handler.expose.rtsp (false) AND 'Open in VLC' but neither have helped. Message returns Firefox doesn’t know how to open this address, because one of the following protocols (rtsp) isn’t associated with any program or is not allowed in this context.

Asked by boac1980 1 year ago

Answered by boac1980 1 year ago

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keep getting logged out of accounts

Ever since I downloaded latest version I keep having to waste time to log into all my sites every time I start Mozilla. I used options to set it so that it would allows c… (read more)

Ever since I downloaded latest version I keep having to waste time to log into all my sites every time I start Mozilla. I used options to set it so that it would allows cookies and also have it set to NOT delete history - I also have it set History Firefox will Firefox will remember your browsing, download, form, and search history.Always use private browsing modeRemember browsing and download history Remember search and form history Clear history when Firefox closes. What can I do to stop getting logged out pls? Can I go back to previous version of browser?

Asked by macgregor.writes 2 years ago

Answered by uafnanook2001 1 year ago