Showing questions tagged: Show all questions

New Firefox Update Messes with facebook

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my … (read more)

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my group pages, etc. It works fine on Safari, but not on your new Firefox! Help!

Asked by kwgruber 1 day ago

Problem using Yahoo email starting yesterday

Beginning yesterday and now today I can surf web, click on things, etc. But when I pull up Yahoo email. It shows all my emails received but won't allow me to delete any. … (read more)

Beginning yesterday and now today I can surf web, click on things, etc. But when I pull up Yahoo email. It shows all my emails received but won't allow me to delete any. I can see them, click on them and read them, but can't delete any. HELP PLEASE I'm 69 years old and not tech savoy. This has never happened before

Asked by sparker.1971 5 days ago

youtube fullscreen

lets say im watching youtube fullscreen on two monitors but i press escape to close the video im currently watching, firefox closes both fullscreens. it happens on all vi… (read more)

lets say im watching youtube fullscreen on two monitors but i press escape to close the video im currently watching, firefox closes both fullscreens. it happens on all videos. is there anyway to stop that

Asked by Fluxa 1 day ago

Application to improve Autofill Feature.

Dear Firefox Support Team, I intimate your team to improve the Autofill feature in Firefox because it doesn't have international countries' names to add to the Autofill s… (read more)

Dear Firefox Support Team,

I intimate your team to improve the Autofill feature in Firefox because it doesn't have international countries' names to add to the Autofill service which essentially instead of typing over and over on the page or as per necessity.

Please check and reply at the earliest convenience.

I look forward to seeing from you very soon.

Thank you.

Kind regards, Ramesh Prajapati India

Asked by Rameshkumar Prajapati 5 days ago

I have Chinese on my screen

I have Chinese on the start up screen, rebooted my computer from factory settings and firefox is in Chinese. Up the top where it says (in English) import bookmarks.. the … (read more)

I have Chinese on the start up screen, rebooted my computer from factory settings and firefox is in Chinese. Up the top where it says (in English) import bookmarks.. the next folders, Firefox symbol and the world symbol are in Chinese, the links with pictures are all Chinese. I have wiped Firefox and reloaded it. What do I do?

Asked by bringitom 3 days ago

service desk application not working in firefox opening from Outlook (Version 2207)

Hello everyone my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive em… (read more)

Hello everyone

my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive emails and try to open them, it only displays a blank page and loads without success.

I always need to copy the link manually and open it in chrome.

What we did:

We tried several things such as

Deleting Firefox history, cache, cookies, etc. However, when doing this, the link works the first time but the following tries don't work, it just keeps loading infinitely (same behavior in a Private Window). Disabling all add-ons.

We have observed that the same links work as expected in Chrome and this behavior happens only with the links related to the customer issue view, other Jira links work normally.

I'm using the latest Firefox version such as Microsoft® Outlook® for Microsoft 365 MSO (Version 2207 Build 16.0.15427.20248) 64-bit

Asked by r.acha 5 days ago

Logins wiped?

My logins are apparently gone. I refreshed a page and was prompted to log in again but autofill did nothing. I tried logging in somewhere on my phone and nothing there to… (read more)

My logins are apparently gone. I refreshed a page and was prompted to log in again but autofill did nothing. I tried logging in somewhere on my phone and nothing there too. Which doesn't make sense, since it's a login I frequently use. It even prompts me to save it.

I check on my phone, and saved logins is empty. I haven't done anything that should've resulted in that, I don't think. I use Firefox on my personal laptop, phone, and school lab computers, including yesterday, but I've never run into any issues with one of them, so I see no reason for yesterday to have been the day to break it.

Asked by sadegun93 5 days ago

Multiple copies of browser opening

Multiple copies of Firefox opening when I open it today. Yesterday afternoon I noticed when I opened my Firefox browser that although it would open, when I clicked on any… (read more)

Multiple copies of Firefox opening when I open it today.

Yesterday afternoon I noticed when I opened my Firefox browser that although it would open, when I clicked on any tab, it was frozen. I had to close it using Task Manager and then reopened it. I saw an update message flash at this time and attributed my problem to that. However I had one more instance of opening a new session later in the day and the browser again being frozen. I had to once more use Task Manager to shut it down and then to successfully reopen Firefox and use the browser.

I shut it down last night. This morning when I opened it, it was again frozen, but I could see in Task Manager that there were multiple copies of Firefox that had opened on my computer this time despite the fact that I had only clicked once on my Firefox browser icon. When I shut it down with Task Manager and reopened Firefox, again I could see multiple copied of Firefox had opened.

I checked my Malware Bytes security software and it had run clean this morning at 2:00 AM as scheduled.

I opened the Chrome browser to see if I would have the same problem with it. Only one instance of Chrome opened. Would appreciate your comments. Thanks!

Asked by gordon.hamnett 5 days ago

i want to reset my firefox settings

i want to reset my Firefox settings i have bookmarked my g mail account every time i open it it ask for login even when i have auto-fill of my id password is on it keeps … (read more)

i want to reset my Firefox settings i have bookmarked my g mail account every time i open it it ask for login even when i have auto-fill of my id password is on it keeps on asking for login id password also every time i click new link instead of opening it in a new tab a new fire fox app is opened

Asked by DEEP GADHIYA 3 days ago

Unable to access TalkTalk webmail using Firefox.

Hi, I'll try to keep this as short as possible. I cannot access my mail using the Firefox browser. I have tried the TalkTalk Mail website without success as it has "time… (read more)

Hi, I'll try to keep this as short as possible. I cannot access my mail using the Firefox browser. I have tried the TalkTalk Mail website without success as it has "timed out." I can access my TalkTalk account but when I click the "Mail" button, after about 30 seconds I get a message saying that it has also "timed out." I also use Thunderbird and although I can receive Emails, I cannot send them. After sending, I receive a message that a password is required and when I enter it another message comes in stating that that they "could not authenticate to outgoing server, check password" etc which I have done. I can send and receive Emails on my iphone and Fire tablet. I can access my mail on the two aforementioned sites using the Windows Edge browser. I contacted TalkTalk and after two hours it was decided that the Firefox browser was at fault. I have used Firefox and Thunderbird for too many years to remember and it has always served me well. I would be extremely grateful if there is someone who may have had the same problem and would be able to assist. Kind regards, John

Asked by john.cuth 3 days ago

I can't log in to a website because it says I am a bot

This is the error message I am getting: Pardon the Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons t… (read more)

This is the error message I am getting:

Pardon the Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled JavaScript in your web browser
   A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running.

Can you help?

Asked by Dr Rin Porter 5 days ago

secure connection failed

I am unable to open Firefox. Get the message "Secure Connection Failed". This problem occurred immediately after an Alaska Airlines flight where I used Firefox to watch… (read more)

I am unable to open Firefox. Get the message "Secure Connection Failed". This problem occurred immediately after an Alaska Airlines flight where I used Firefox to watch in-flight movies.

Asked by robertwilhelm 5 days ago

display size on Mac PC

I have enjoyed Firefox for many years. The other day, it came up mobile device-size on my Mac PC screen. If I try "enter full screen" it now makes my second monitor go bl… (read more)

I have enjoyed Firefox for many years. The other day, it came up mobile device-size on my Mac PC screen. If I try "enter full screen" it now makes my second monitor go blank. Help.

Asked by bill268 5 days ago

Outlook web access pane not displaying correctly

I use Outlook Web Access to view my emails for work. When I click on an email to read, it doesn't fill up the pane that opens, and it's about 1/3 of the pane. It must be … (read more)

I use Outlook Web Access to view my emails for work. When I click on an email to read, it doesn't fill up the pane that opens, and it's about 1/3 of the pane. It must be a Firefox issue, as I don't have this same problem when I open up an email using Google Chrome. How do I get my email to fill the entire pane and not be shrunk to 1/3 of the reading pane when I open the email?

Asked by mikebindis 7 hours ago

Cannot get full screen .

When I select full screen video the size does not change but the background changes to black and then I need to select esc to get back. This worked previously okay . … (read more)

When I select full screen video the size does not change but the background changes to black and then I need to select esc to get back. This worked previously okay .

Asked by snap1 2 days ago

Desinstalar el módulo "nss internal pkcs #11 module"

Hola, El "nss internal pkcs #11 module" que está instalado no me deja cargar el certificado del DNIe. He intentado descargarlo pero me dice que "no es posible desargar e… (read more)

Hola, El "nss internal pkcs #11 module" que está instalado no me deja cargar el certificado del DNIe. He intentado descargarlo pero me dice que "no es posible desargar el módulo". Lo que necesito saber es cómo pueso "descargar" o desinstalar el "nss internal pkcs #11 module"

(He instalado un nuevo módulo que sí que me deja cargar el certificado. El problema es que cuando me conecto a alguna de las páginas oficiales en las que necesito identificarme con el DNIe me da error y creo que es porque el nss internal interfiere de algún modo.)

Os agradezco de antemano vuestra ayuda.

Asked by monica.arevalo 2 days ago

Youtube still plays video after going back to just Youtube.com

So after I watched a video i noticed that if i go back via the button on my mouse or by pressing the button in the browser it sends me from the video link from youtube to… (read more)

So after I watched a video i noticed that if i go back via the button on my mouse or by pressing the button in the browser it sends me from the video link from youtube to youtube.com but still plays the video the only way i found for going around that is going back twice or by refreshing the page after i have gone to the front page of youtube.

Asked by f3ate 27 minutes ago

Firefox will not let me log into my bank

My desktop Firefox will not allow me to log into my bank. When I hit Log In, the bank page goes cloudy and that's it. This is not happening on other browsers, or on my la… (read more)

My desktop Firefox will not allow me to log into my bank. When I hit Log In, the bank page goes cloudy and that's it. This is not happening on other browsers, or on my laptop with the same passwords. This started today. There has been a recent Firefox update. We have cleared cache and cookies, tried disabling add-ons, run C Cleaner, no change.

Has anyone else had this problem? The computer involved has not had any changes recently.

Thanks for any help.

Asked by GreenGreat 4 days ago