FF will not open all the way.

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF b… (read more)

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF back to the left side of the page, which is the original problem, opening halfway on the left. what can I do?

Asked by marine65 3 weeks ago

touch id not working

i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize … (read more)

i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize one now, or cancel.] but it doesn't give me the touch id pop up. i have confirmed this works on safari and chrome. how do i get Firefox to recognize touch id on my macbook

Asked by 3c418933 6 days ago

Seeing Double Browser History in History

At certain times I see double posted history on my history management. Why does this happen? Please help and thank you in advanced! I have attached a image to the topic. … (read more)

At certain times I see double posted history on my history management. Why does this happen?

Please help and thank you in advanced!

I have attached a image to the topic.

Asked by Roy 6 days ago

How can I get back the earlier user surface?

My Firefox browser was recently changed from version 102.0.1. to 104.0. With the update, the user surface was changed completely. I have tried everything possible to chan… (read more)

My Firefox browser was recently changed from version 102.0.1. to 104.0. With the update, the user surface was changed completely. I have tried everything possible to change back to the earlier surface without success. I have tried to change to an earlier version. The user surface was fine, but my profile was lost! If not possible to change back to the earlier user surface, I would have to switch to a different browser after almost 20 years of using Firefox! Thank you for your assistance, Johann

Asked by js35 6 days ago

"Open links in a new tab" is not working. Aug 2022

Hi guys. I see from wading through help pages that this has been an issue before. It's been happening for a couple of weeks now-ish, each time I click a link it opens it … (read more)

Hi guys. I see from wading through help pages that this has been an issue before. It's been happening for a couple of weeks now-ish, each time I click a link it opens it on the tab I'm already on (say my emails page) rather than a new tab, so then I can't refer back to my email tab for reference or to copy tracking numbers etc. I've tried in safe mode and no change. I know I can right-click>T, and that works okay, but I have to remember - as it's not normal behaviour. I found a thread to check my "about config" or something, and all seemed set correctly according to the thread - & my limited understanding.

I'm on FF 103.0.2, which is up-to-date and is set to Auto-update, as are all add-ons. I'm running Windows 10 - 21H2 OS build 19044.1889, which is also set to auto-update & reports that it is.

Does anyone know if it's a known issue and being worked on, or if a solution has been found, please? It's driving me insane! Have a great day all. :-)

Asked by The PolyGuy 6 days ago

Tab crash

Hello, It seems that when ever i download or view something from my yahoo email attachments it always causes the yahoo tab to crash. Thanks for your support. … (read more)

Hello,

It seems that when ever i download or view something from my yahoo email attachments it always causes the yahoo tab to crash.

Thanks for your support.

Asked by Josh847 1 week ago

Last reply by Josh847 6 days ago

email problems

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the li… (read more)

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the link opening on a new tab it opens on the email page which means I have to keep pressing the back button before i used to just close the new open tab

Asked by x19dave 1 week ago

Last reply by x19dave 6 days ago

Spotify not working properly the longer you use it

Hi, I'm not sure if I'm the only one, but the more I use https://open.spotify.com/ the slower / laggier it gets. What I mean, is that it works ok if you remove the cache … (read more)

Hi,

I'm not sure if I'm the only one, but the more I use https://open.spotify.com/ the slower / laggier it gets. What I mean, is that it works ok if you remove the cache for that website, but starts to get worse as time goes on. Sometimes it doesn't work completely outright.

It does work properly in chrome - even after extented use. I have the same extensions applied on both firefox and chrome.

Is anyone else experiencing these slow / lag issues on spotify?

Thank you!

Asked by Ecks Dee 6 days ago

Cross-site cookie protection SOMETIMES breaks tumblr

Hi, ever since cross-site cookie protection came in, all tumblr blogs I go to (as in when I type their url into the address bar, not when I visit them from my tumblr dash… (read more)

Hi, ever since cross-site cookie protection came in, all tumblr blogs I go to (as in when I type their url into the address bar, not when I visit them from my tumblr dash) sometimes break, treating me as if I'm logged out, except when I click to log in it takes me straight to the dashboard. Refreshing can sometimes fix it, making it that most dreaded of troubleshooting pains, an intermittent problem. Should be easier than most though, as this happens roughly about three times out of four, although sometimes I can have a bad run and refresh twenty times or more without being able to actually interact with anything as if I were logged in. And the occasional blog that the owner took advantage of advanced features to have a non-[user name].tumblr.com site, like for example this one simply refuse to see me as logged in at all. I PRESUME this is because the existing tumblr.com exceptions only cover some of the servers tumblr uses to authenticate logins, or something, but even when a blog is not letting me interact with stuff Firefox still says it detects 'no trackers known to Firefox'.

Asked by Matt 3 weeks ago

Last reply by Matt 6 days ago

Wrong behavior on lichess.com.

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game c… (read more)

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game challenge is accepted, it presents a chess board and a clock that should start immediately counting down white's remaining time. Instead, with Foxfire, the clock starts when the first move is made by white.

The above behavior only occurs on Foxfire. On Edge, Google Chromium, and Opera, it works correctly. This is of little significance to most players, but I have observed it for a long time on Foxfire--maybe as long a two years. I have not reported it before because I can easily work around the problem. The workaround is obviously to switch away from Foxfire when playing chess on lichess.com.

Just thought someone there ought to know about this Foxfire abnormality.

Asked by Jay 1 week ago

Last reply by Jay 6 days ago

Youtube videos stop playing in Macbook M1Pro

Youtube stops working after 2 to 3 days of every fresh reinstall on my Macbook Pro M1Pro device. The video just keeps loading forever, rest assured that it is not an inte… (read more)

Youtube stops working after 2 to 3 days of every fresh reinstall on my Macbook Pro M1Pro device. The video just keeps loading forever, rest assured that it is not an internet issue as i am able to play the same video in other browsers at the same time. A reinstall (removing Firefox System files) always works but is not a permanent solution. I am using Firefox since 10+ years and do not want to shift to any other browser. Please help.

Asked by subhojit.mallik 6 days ago

Sharing button issue

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bri… (read more)

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bring up the site on Microsoft Edge, but not on Firefox. What gives? I tried clearing my cache etc. to no avail. Any help would be very much appreciated. Thanks!

Asked by hel_montpetit 1 week ago

Last reply by hel_montpetit 6 days ago

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome?

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome? When calling or accepting a call the screen goes to "Something… (read more)

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome? When calling or accepting a call the screen goes to "Something went wrong"? Same symptom on two desktops, two laptops, and one notepad. Windows 10.

Asked by mikeerny 6 days ago

facebook messenger video

i use firefox for facebook messenger video calls. was working 3 days ago and now i cant video call on firefox but i can on google chrome. nothing weong with internet conn… (read more)

i use firefox for facebook messenger video calls. was working 3 days ago and now i cant video call on firefox but i can on google chrome. nothing weong with internet connection but i did have a couple of firefox updates and completed those. i have a feeling one of the updates cause me not to be able to video call anymore from firefox any help thanks

Asked by scorpion9er 6 days ago

Yahoo mail crashes after playing a downloaded video

I'm on Firefox 103.0.2 64 bit on Windows 10. For the last few months when I play a video of any format that I received as an attachment in Yahoo mail everything works as … (read more)

I'm on Firefox 103.0.2 64 bit on Windows 10. For the last few months when I play a video of any format that I received as an attachment in Yahoo mail everything works as it should until I play the video. After the video is played from the downloaded file Yahoo mail closes. It always happens this way. I first thought it was Yahoo mail but I have another tab with Edge and Yahoo mail on that browser. It doesn't happen when I use Edge to download the video and play it. I use the same player, VLC, to play the video on both browsers. It has worked fine for years.

I am a big fan of Firefox and have used it as long as it has been out. I have convinced all my friends and relatives to use it as well.

Asked by avery1317 6 days ago

Cannot make calls on messenger, get message on popup window something went wrong

I cannot make calls via Firefox on Facebook Messenger. In the second window that normally loads tells me that something went wrong. (in Dutch tells me "Er is iets fout ge… (read more)

I cannot make calls via Firefox on Facebook Messenger. In the second window that normally loads tells me that something went wrong. (in Dutch tells me "Er is iets fout gegaan" This happens on both my computers, Windows and Linux. Even when I start Firefox in troubleshoot mode it is still not working. However works absolute perfectly in Google Chrome. The problem started today by my knowledge for no apparent reason. I tested the camera in Firefox, works. I tested the microphone in Firefox, works, no problem. Also I granted Facebook permission to use the microphone and camera.

Asked by Jan-holtman 6 days ago

I can't see my embeded map on my website

Hey there, I have a business website "Annapolis Taxi Cab" and I'm facing to show my embedded map on header position of website. I've posted on my groups but no one helps … (read more)

Hey there, I have a business website "Annapolis Taxi Cab" and I'm facing to show my embedded map on header position of website. I've posted on my groups but no one helps me. Kindly help me to troubleshoot this problem. Thanks in Advance.