Showing questions tagged: Show all questions
  • Solved
  • Archived

Why is Firefox preventing me from opening links by closing it down?

Hello, I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language b… (read more)

Hello,

I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage.

But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to.

https://streamable.com/hd9879

Please help me solve my problem. I just want to download files from my email.

Asked by jjtconstantino 1 year ago

Answered by cor-el 1 year ago

  • Archived

PRESERVING my history

How do I PRESERVE my history. My history keeps disappearing! There are lots of tips on how to DELETE history but I want to SAVE my history. Please help. Thanks a lot … (read more)

How do I PRESERVE my history. My history keeps disappearing! There are lots of tips on how to DELETE history but I want to SAVE my history. Please help. Thanks a lot

Asked by bewilderbeast 1 year ago

Last reply by FredMcD 12 months ago

  • Archived

My former Firefox browser has gone away & now it is Yahoo. I desperately need my old Firefox back. PLEASE help. Thanks!

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Pl… (read more)

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Please help me. Thanks!

Asked by appalachain_trail 12 months ago

Last reply by FredMcD 12 months ago

  • Solved
  • Archived

Yahoo hijacked my searches

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest a… (read more)

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest and ignores what I have requested as my search.

Asked by roger.rostock 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Long time Mozilla user..I updated my firefox browser. I lost all previous saved passwords, history bookmarks , favorite sites how do I get into my oter firefox

I was asked to update my firefox browser now I have no passwords my sites are not remembering me by password, my bookmarks are gone. my history is gone my auto fill is go… (read more)

I was asked to update my firefox browser now I have no passwords my sites are not remembering me by password, my bookmarks are gone. my history is gone my auto fill is gone why?

Asked by ctaelove15 12 months ago

Answered by FredMcD 12 months ago

  • Archived

Firefox Crashing, trying to find out why

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker. This morning I was having some… (read more)

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker.

This morning I was having some internet trouble and it turns out my ISP needs to send someone out to my house to fix it. While my internet was going in and out, Firefox seemed very sensitive to this because it would continue to crash.

I was wondering if your internet connection going in and out can cause Firefox to crash (I need to the end the process because it is unresponsive type of crashing). I don't usually have any problems with Firefox and just wanted to ask.

Thanks.

Asked by Dr.Strange 1 year ago

Last reply by FredMcD 12 months ago

  • Solved
  • Archived

Add-Ons don't work; Apple MacBook Air M1

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox … (read more)

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox Beta (which supports Apple Silicon but crashed a lot) and restarting my computer, as well as re-installing the Add-Ons. Nothing works. How can I fix this?

Asked by aaronkurz6 1 year ago

Answered by Tom J 12 months ago

  • Archived

Firefox takes 10+ times longer to load websites than Edge or Chrome

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it of… (read more)

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it often locks up/stops when typing (like right now) and it takes about 15 seconds for it to repond again.

First, I doubt it's a hardware or network issue, since it's happened on both my old archaic PC and now on my new PC (i9 CPU, Nvidia 2070 graphics card, 64gb RAM).

Here's some highlights of what I've tried so far: • Refreshing multiple times • Rebooting the PC • Doing all the Quick Tips on this website • Eliminating all extensions • Clearing all cookies and cash • ...

Also, I don't get any error codes. The tab icon just spins for a long time.

I'm hoping I'm missing something obvious, since I love Firefox.

Thanks and any help!

Asked by Olliesshop 1 year ago

Last reply by Olliesshop 12 months ago

  • Solved
  • Archived

Tabs won't close, suddenly links open a new window instead of a new tab.

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to al… (read more)

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to allowing "command" + clicking a link to open in a new tab & not a new window? I've tried shift + re-opening Firefox & I tried 'safe mode' & it's still happening.

Asked by gah1114 12 months ago

Answered by gah1114 12 months ago

  • Solved
  • Archived

"New" Firefox Search Result Hijacker

Hi, I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system. I … (read more)

Hi,

I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system.

I removed most of the unwanted Software but one problem remained: A search result hijacker was part of the package. It replaces the top 4 results with some cryptic redirect links that are luckily displayed in a different font, otherwise I wouldn't have noticed at all.

I tracked the issue down to a addon in Firefox (see attached screenshot) that I cannot remove, no matter what I try.

What I tried to remove it: - I tried to remove the addon via about:config - I tried to run Firefox in safe mode and uninstall it - I tried to factory reset Firefox - I Installed Avira and made a system scan - I installed MalwareBytes and made a system scan - I check all the extension folders for addons that I do not know but can't find anything - I checked my whole system for any xpi-files but couldn't find any.

I am out of ideas. I can disable the addon but thats about it. After a while Firefox will shut itself down and the next time I start it, the addon is on again. When I resinstall FIrefox, the same thing happens. The addon is always back.

When I inspect the element it loads some invisible icon file that is supposedly located in "src="jar:file:///C:/Windows/Installer/%7BB28AF4A4-C997-4A5B-A111-FD1E65138A8D%7D/%7B02E337C0-4D70-452D-AA64-92D0A8C5D953%7D.xpi!/icon48.png"", if that helps. But the location doesn't exist on my system.

Can anyone here help me? I alread sent a problem report via the official tool.

Sincerely Florian

Asked by flau 1 year ago

Answered by flau 1 year ago

  • Archived

Jagged fonts after 83 update.

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but… (read more)

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but I checked it and it is turned on. Also I don't see this problem in other browsers, Edge or IE, only in Firefox. Could it be a bug with latest update or what is it?

Asked by Vitaliy1993 1 year ago

Last reply by Vitaliy1993 12 months ago

  • Archived

Unable to log into any webistes requring passwords etc.

I am suddenly unable to log in to any websites requiring passwords etc. When I try and enter user names/email addresses/passwords or pin numbers in the required boxes typ… (read more)

I am suddenly unable to log in to any websites requiring passwords etc. When I try and enter user names/email addresses/passwords or pin numbers in the required boxes typing produces no response in the boxes. This happens over multiple websites.

I have tried the Firefox help advice re cookies, profile files etc. and also uninstalled and reinstalled Firefox. Have also run full Norton security scans and power eraser with no issues detected. None of these have helped and the issue continues.

Would be grateful to know if anyone else has had similar issues and/or for any other suggestions to fix this.

Asked by ian.paterson69 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

Password manager: identifier of an account not belonging to me?

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I … (read more)

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I seriously worried about the security of my own password? How and who should I inform Mozilla about this serious problem? Thank you in advance for your assistance ? Cordially.

Asked by vincent.loupien 1 year ago

Last reply by FredMcD 12 months ago

  • Solved
  • Archived

Fox News Reader Comments Section

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make t… (read more)

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make them unreadable. Not the end of the world but a little bothersome. When I use Microsoft Edge or Explorer this problem does not occur so it must be the Firefox browser. I am running the most recent #83 Firefox browser. Thanks for any help.

Asked by procket52 12 months ago

Answered by FredMcD 12 months ago

  • Archived

cache always full

hey my cache always says its full even if i just emptied it if i go to settings and look its not even a full to 10% restarting the browser and the PC does nothing and i g… (read more)

hey my cache always says its full even if i just emptied it if i go to settings and look its not even a full to 10% restarting the browser and the PC does nothing and i get annoyed by the warning message by now

Asked by kevmomo07 1 year ago

Last reply by FredMcD 12 months ago