Showing questions tagged: Show all questions

Dashlane is gone after firefox reset.

I was asked to reset Firefox. It went through it's paces. I have now noticed Dashlane is no longer on my browser. When I tried to sign into Dashlane on line, it won't sen… (read more)

I was asked to reset Firefox. It went through it's paces. I have now noticed Dashlane is no longer on my browser. When I tried to sign into Dashlane on line, it won't send me an email to my account. I am dead in the water. What happened to my dashlane account? How do I fix?

Jeff

Asked by kanejeff83 2 months ago

PCH.com

I Have used Firefox as my main browser for a long time. I've also played the games on pch.com (Publishers Clearing House) for years. About ten days ago, I started havin… (read more)

I Have used Firefox as my main browser for a long time. I've also played the games on pch.com (Publishers Clearing House) for years. About ten days ago, I started having problems connecting. The error messages have changed a little each time, but still no access. I've also tried Chrome and Edge, and still no access. Today, I tried to access on my phone and got a 'site is not secure' message. Any idea what's causing this or what the problem may be? Have you heard about changes to the pch.com website? I can access the site if I turn off my ISP connection and use a data connection. My ISP is Optimum. Looking for any guidance. Thanks.

Asked by tgditmer1 2 months ago

Firefox update also installed Keeper password manager

Updated to Firefox 124.0.1 on March 28 (from 123.0.1, which was installed on March 12). This update also installed the Keeper password manager addon. This is a work PC s… (read more)

Updated to Firefox 124.0.1 on March 28 (from 123.0.1, which was installed on March 12). This update also installed the Keeper password manager addon.

This is a work PC so it's locked down by IT admin, including extensions on FF. I have no access to about:addons ("Blocked Page - Your organisation has blocked access to this page or web site") and it's impossible to install Xpis.

However, extracting info from extension.json shows that Keeper® Password Manager & Digital Vault Version: 16.8.1 was installed at the time the update to FF 124.0.1 happened. See images.

How can this happen? What can be done to remove Keeper, given that I don't have access to about:addons?

Possibly relevant: I do have some extensions that I had installed before Firefox extension access and install was locked down by Admin (lock down of FF was done remotely through some kind of policy), including LastPass.

torata

Asked by Justin Hollingworth 2 months ago

Firefox

Dear Sir/ Madam, In the last month I was a victim of an a scam which accessed my PC. I had to get help from a IT consultant. Unfortunatly, he omitted to set to re-instal… (read more)

Dear Sir/ Madam,

In the last month I was a victim of an a scam which accessed my PC. I had to get help from a IT consultant. Unfortunatly, he omitted to set to re-install bookmarks.

To progress further I need ave my account details which I have forgotten . Can you assist me please.

j A Murphy

Asked by james.a.murphy 2 months ago

Firefox browser for Android--Add images on Bluesky

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor bo… (read more)

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor box on the top, the keyboard on the bottom. When I tap the image to add a photo, the keyboard disappears leaving only the box to edit the post and it doesn't go on to the next step where I would choose the image I want to upload. I'm using Firefox for Android 124.0 and a Galaxy A53 5G with One UI 6.0. Android version 14. Also, I have it set to use Spanish.

Asked by tim.elmer 2 months ago

dns resolution not return 404 for sub-domains of pre-configure domains eg. 50.au

I would like to suggest a Chg 2 DNS resolution, don't return 404 4 http://coles.5118.50.au allow a 'Config' to RTN IPV4 Addr. eg 203.217.10.10 As a index.html cannot be … (read more)

I would like to suggest a Chg 2 DNS resolution, don't return 404 4 http://coles.5118.50.au allow a 'Config' to RTN IPV4 Addr. eg 203.217.10.10

As a index.html cannot be found on HTTP server as DNS A record doesn't exist, use AI to build a static HTML page we call these Go Pages from a template 'Config'

This means that AI generates HTML / CSS / JS instead of a web server returning a list of files from ITs disk.

Now we have No DNS Web ?

Asked by ken.moz.org 2 months ago

How can I permanently turn off Firefox's "update available" pop-up reminder?

I use Firefox version 103, the old version that is perfectly compatible with an extension I always use. I love this old version, and I don't want to update it to the new … (read more)

I use Firefox version 103, the old version that is perfectly compatible with an extension I always use. I love this old version, and I don't want to update it to the new version. But the update reminder pops up many times everyday. it's so annoying. I used "about config" to turn it off (see photo 2); it works a bit, but the popup still there once daily after the configuration. I want to turn it off permanently. Is there any way to do it? Thank you very much!!

Asked by wongbouwing 2 months ago

Last reply by Agent virtuel 2 months ago

Using a Shortcut folder as homepage

I’m currently using Windows 10 Firefox v.124.0.1 and am set to auto update. For some time now I’ve been trying to make use of the option to set homepage as a shortcut fo… (read more)

I’m currently using Windows 10 Firefox v.124.0.1 and am set to auto update. For some time now I’ve been trying to make use of the option to set homepage as a shortcut folder as described: Settings/Home/Homepage and new windows where one of the options is: ‘Choose a Bookmark to be your Home Page. If you choose a folder, the Bookmarks in that folder will be opened in Tabs.’ You then need to delete the existing homepage and select the desired shortcut folder. This works but after it appears to be a static rather than dynamic selection as regardless of any changes made to the indicated folder, the homepage does not change. Am I doing something wrong or expecting too much. Thanks John

Asked by john266 2 months ago

Firefox start after troubleshoot mode with annoying success page i can't change.

Dear Community, After I tried to fix a slow browser in troubleshoot mode and reseted firefox, I get each time i start Firefox a success page with the option of restoring… (read more)

Dear Community,

After I tried to fix a slow browser in troubleshoot mode and reseted firefox, I get each time i start Firefox a success page with the option of restoring tabs.

I don't want that, I want my own startpage when i start Firefox, but i tried to get rid of it whiteout success. I enclosed a screenshot of the page i see everytime now.

I hope there is a solution for it to get my startpage back.

Thank you in advance,

Robert

Asked by wjrburg 2 months ago

Cookies on Start/Home page

Hi, I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. T… (read more)

Hi,

I noticed that the shortlinks/websites on my startpage (the House icon) are placing cookies as soon as I start Firefox. Not all of them and also in a random manor. This does not happen in Private Navigation, which i almost never use.

For me this is rather strange, I do not visit these shortlinks and already being tracked by those cookies. How can this be changed?

My settings are to clear all cookies and history at closure. Subquestion: Do I need to choose Options/Close or does this also work by clicking the X in the right upperhand corner to close Firefox.

Hope someone can shed some light... Lasco

Asked by orsettodiarco 3 months ago

Unable to Drag and Drop some e-mails to Local Folder

Hi I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appea… (read more)

Hi

I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appear in the Inbox.

Asked by Graham Pontin 2 months ago

Can't delete passwords in Firefox

I have moved to another password manager, and would like to completely remove my saved logins from my Firefox account and stop using the auto-fill, auto-suggest feature. … (read more)

I have moved to another password manager, and would like to completely remove my saved logins from my Firefox account and stop using the auto-fill, auto-suggest feature. However, no matter how many times I delete my passwords and Sync, they keep appearing in my Android Firefox app. I have cleared the app Storage and Cache, I have reinstalled it from scratch, but no matter what I do they reappear. My (also Synced) PC on which I deleted the passwords has not shown it again since I deleted them there.

I just want to completely delete all my logins in my Firefox account, permanently and across all my devices. How can I do this?

Asked by peter1rhodes 2 months ago

Login problem with citizen's banking site

I'm having a problem logging into one of my banking sites. I talked to the bank tech support yesterday and did a password reset. There was nothing wrong with my old pas… (read more)

I'm having a problem logging into one of my banking sites. I talked to the bank tech support yesterday and did a password reset. There was nothing wrong with my old password. That worked yesterday but today I'm back to the same problem. It won't log me in.

I deleted cookies and cleared cache but still not logging me in. I tried another browser (Edge) and got right in. In Firefox, I use private mode to log into financial accounts but I also tried the regular browser and still won't let me in. This is the only account I have a login problem with. It did work after the password reset if that's a clue but I don't want to have to do that every day just to check my account.

Here is the site:

https://www3.citizensbankonline.com/efs/servlet/efs/login.jsp

I need a fix for this. It's very inconvenient and it is the only account I have a problem logging into with Firefox.

Thanks for the help.

Asked by punbrain 2 months ago

Does mozilla keep any of my browsing history and can I access it

So on Thursday 3-28-24 I was on deviantart with a private browser window and I found something really cool but I accidentally closed the window and I can't find it again.… (read more)

So on Thursday 3-28-24 I was on deviantart with a private browser window and I found something really cool but I accidentally closed the window and I can't find it again. I have tried unsuccessfully after hours of attempts for the last day, trudging through a disgusting swamp of tangentially related content, much of it so loathsome and disgusting I wish I could purge my own brain's cache even though the thing I want is pure and wonderful. But because it was a private browsing window its link is not on my own computer. But mozilla keeps SOME sort of data on the browsing activity I did, right? I was hoping I could access it. Maybe just maybe I could find the link I want. I maybe shouldn't have just disabled "studies" just now because it now says it will delete them within 30 days but that also means it was enabled before and maybe I could get to see them before they're deleted and maybe find that thing I wanted to find again. My IPv4: 67.168.208.21 but I don't know if I ever get a different one in a private window or if it changes from time to time, I do know my bank doesn't recognize my computer when I sign in on a private browsing window.

Below is the text in the "troubleshooting information (optional):" window below, I don't know if pasting it here is how this works:

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19044",
   "version": "89.0.2",
   "buildID": "20210622155641",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/89.0.2/WINNT/en-US/",
   "numTotalWindows": 2,
   "numFissionWindows": 0,
   "numRemoteWindows": 2,
   "launcherProcessState": 1,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Windows Firewall"
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 3,
     "prealloc": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\YourPC\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\YourPC\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\kd8llgor.default-release\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\YourPC\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     {
       "name": "Independent Dual Headphones (IDT High Definition Audio CODEC)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C3627&REV_1002\\4&23e63206&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 2,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "SPDIF (Digital Out via HP Dock) (IDT High Definition Audio CODEC)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C3627&REV_1002\\4&23e63206&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Speakers and Dual Headphones (IDT High Definition Audio CODEC)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C3627&REV_1002\\4&23e63206&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 5,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "HDMI Device (Intel(R) High Definition Audio HDMI)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_8086&DEV_2802&SUBSYS_80860101&REV_1000\\4&23e63206&0&0301",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "HDMI Device (Intel(R) High Definition Audio HDMI)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_8086&DEV_2802&SUBSYS_80860101&REV_1000\\4&23e63206&0&0301",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     }
   ],
   "audioInputDevices": [
     {
       "name": "External Mic (IDT High Definition Audio CODEC)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C3627&REV_1002\\4&23e63206&0&0001",
       "vendor": "",
       "type": 1,
       "state": 2,
       "preferred": 2,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 448,
       "minLatency": 133
     },
     {
       "name": "Integrated Microphone Array (IDT High Definition Audio CODEC)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C3627&REV_1002\\4&23e63206&0&0001",
       "vendor": "",
       "type": 1,
       "state": 2,
       "preferred": 5,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Stereo Mix (IDT High Definition Audio CODEC)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C3627&REV_1002\\4&23e63206&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     }
   ]
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": true,
   "instantiator": ""
 },
 "startupCache": {
   "DiskCachePath": "C:\\Users\\YourPC\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\kd8llgor.default-release\\startupCache\\startupCache.8.little",
   "IgnoreDiskCache": false,
   "FoundDiskCacheOnInit": true,
   "WroteToDiskCache": false
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.30",
     "version": "4.30"
   },
   "NSS": {
     "minVersion": "3.64",
     "version": "3.64"
   },
   "NSSUTIL": {
     "minVersion": "3.64",
     "version": "3.64"
   },
   "NSSSSL": {
     "minVersion": "3.64",
     "version": "3.64"
   },
   "NSSSMIME": {
     "minVersion": "3.64",
     "version": "3.64"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "en-US"
     ],
     "available": [
       "en-US"
     ],
     "supported": [
       "en-US"
     ],
     "regionalPrefs": [
       "en-US"
     ],
     "defaultLocale": "en-US"
   },
   "osPrefs": {
     "systemLocales": [
       "en-US"
     ],
     "regionalPrefsLocales": [
       "en-US"
     ]
   }
 },
 "sandbox": {
   "contentSandboxLevel": 6,
   "effectiveContentSandboxLevel": 6
 },
 "remoteAgent": {
   "listening": false,
   "url": ""
 },
 "graphics": {
   "numTotalWindows": 2,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": false,
   "numAcceleratedWindowsMessage": {
     "key": "blocked-driver"
   },
   "adapterDescription": "Mobile Intel(R) 4 Series Express Chipset Family",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x2a42",
   "adapterSubsysID": "3627103c",
   "adapterRAM": 0,
   "adapterDrivers": "igdumd64 igd10umd64 igdumdx32 igd10umd32",
   "driverVendor": "",
   "driverVersion": "8.15.10.1883",
   "driverDate": "8-27-2009",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": 0,
   "adapterDrivers2": "",
   "driverVendor2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": true,
   "directWriteVersion": "10.0.19041.1566",
   "clearTypeParameters": "Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ",
   "usesTiling": false,
   "contentUsesTiling": false,
   "offMainThreadPaintEnabled": false,
   "offMainThreadPaintWorkerCount": 0,
   "targetFrameRate": 60,
   "direct2DEnabledMessage": {
     "key": "blocked-driver"
   },
   "webgl1Renderer": "Google Inc. -- ANGLE (Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0)",
   "webgl1Version": "OpenGL ES 2.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca)",
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   "webgl1Extensions": "ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context",
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     "id": "webcompat@mozilla.org"
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     "id": "webcompat-reporter@mozilla.org"
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           "value": true
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 }

}

Asked by someoneorother 2 months ago

How to bring history back after a windows system reset and why when I open a new tab, while signed on, my account does not show?

Hello, 1. How do I bring history back -since mid March - after a windows system reset and laptop clean up recently? I signed on but I cannot find the prior history nor ta… (read more)

Hello, 1. How do I bring history back -since mid March - after a windows system reset and laptop clean up recently? I signed on but I cannot find the prior history nor tabs closed. I use Windows 10. 2. Why when I open a new tab, the 'profile or account' icon does not show my picture, so as to indicate that I am signed on? Each time a new tab is opened, Mozzilla does not recognize me!! 3. When I click on the account icon on the second row, instead of taking me to my account, it takes me to settings, Synch. 4. I have selected the dark mode - from customisation - but the first two rows are in light blue-gray color same as the task bar of Windows 10. 5. I tied to use the take a screen shot function to send you a screen shot of the page that appears in dark except the top rows, but when I click the screen shot icon - that I have placed in the second top row - it does not activate-work. 6. From the Menu some info shows in Greek although my selected language is English. Is it possibly due to my location, under the profile, being Greece? should I change it? I am sure I ll come across more issues, as it feels as I am driving a new car since the change and all is annoying Thanks

Asked by Kostas Trivizas 2 months ago