Showing questions tagged: Show all questions

facebook stops showing content after scrolling down to see content.

Facebook stops showing content after scrolling down to see content. Nothing I have done(all the general suggested options) work. Facebook works perfect in other browsers.… (read more)

Facebook stops showing content after scrolling down to see content. Nothing I have done(all the general suggested options) work. Facebook works perfect in other browsers. If this problem isn't solved within 2 weeks I 'll never use FF again, each time it gets worst .

Asked by Syphonaptera 3 months ago

updated borwser messed my vision

After I accidentally clicked "update" button, all my color preferences went BOOM! Now I can't configure almost everything. Presets and themes are not working for me. I al… (read more)

After I accidentally clicked "update" button, all my color preferences went BOOM! Now I can't configure almost everything. Presets and themes are not working for me. I already got trouble with my eyes. And now I don't really know what to do... I can't download older version, can't configure themes by my own, can't cancel update.

What should I do? If you are not the one to help... then I have no other option than change browser....

Asked by ishushii 2 months ago

YouTube video player and audio stops working when tabbed out or streaming

Hi Firefox staff, This issue started ever since I updated my Firefox to version 98.1 and 98.2 Whenever I switch monitors or tabbed out while using another program on my d… (read more)

Hi Firefox staff,

This issue started ever since I updated my Firefox to version 98.1 and 98.2

Whenever I switch monitors or tabbed out while using another program on my desktop. The YouTube video will freeze and stop playing. I noticed this when I was livestreaming. The video seems to work fine on my end and I hear the audio however, my watchers in the livestream cannot hear or see the video. This never was a problem in the past. The freezing happens almost instantly when the window is not selected.

I have already tried to update to the latest and refresh to Firefox default settings in attempt to fix this. Enabling and disabling hardware acceleration doesn't change anything.

I have not tested this with other video players, but I do know it is apparent with YouTube. Please let me know if there is a manual fix to this or if Firefox needs a patch update to wait for :(

EDIT: I would like to delete my question I think I fixed the issue.

Asked by lon.quu1 2 months ago

Website push notifications using Windows 10 notifications

I've set up Firefox to notify me when certain Twitch streamers are live, YT videos are uploaded, etc. However, I really don't like the UI that Firefox has for the notific… (read more)

I've set up Firefox to notify me when certain Twitch streamers are live, YT videos are uploaded, etc. However, I really don't like the UI that Firefox has for the notification banner, and would prefer to be notified with the built-in Windows 10 notifications. Is this something that's possible to set up?

Asked by jvggrayhawk 2 months ago

NoScript is telling me that the search tab on Firefox is a privileged page

Suddenly NoScript is not allowing me to use even the search tab in Firefox, saying the Firefox page is a "privileged page whose permissions cannot be configured". I can u… (read more)

Suddenly NoScript is not allowing me to use even the search tab in Firefox, saying the Firefox page is a "privileged page whose permissions cannot be configured". I can understand this for other sites, but not for Firefox itself. What's going on?

Asked by cbschmitts 2 months ago

Plugin Closes when switching or clicking somewhere

Every time we use a plugin (e.g. Passportal), fill out the text box then click a different window the plugin screen refreshes, and then the details I have typed or pasted… (read more)

Every time we use a plugin (e.g. Passportal), fill out the text box then click a different window the plugin screen refreshes, and then the details I have typed or pasted will be cleared. It's like similar to the unloading feature on the browser but this targets plugins and the memory is not used.

Asked by ms.dawndejesus 2 months ago

updates

Every time I start the browser I get a message on upper right corner that updates are available. When I go into Settings, General, Firefox Updates, it says "Firefox is up… (read more)

Every time I start the browser I get a message on upper right corner that updates are available. When I go into Settings, General, Firefox Updates, it says "Firefox is up to date". I click the button to the right which says "Check for updates" and it comes back with the same message. So why the browser tells me I need an update every time I start it?

Asked by shahriar01001 2 months ago

After deleting my history... something in about:profiles breaks...?

This is an extension of my previous question about how the omnibox breaks and fails to suggest commonly visited websites anymore. (old question: My omnibox is just perman… (read more)

This is an extension of my previous question about how the omnibox breaks and fails to suggest commonly visited websites anymore.

(old question: My omnibox is just permanently broken for it seems one website. https://support.mozilla.org/en-US/questions/1365241)

I erased browsing and form & search history. Now, 'gmail.com' never becomes suggested, despite that I visit the site compulsively.

My previous question seems to suggest that something in my profiles broke... again.. and I'll have to cobble together and cannibalize a fresh profile's files.

Does anyone understand wtf is going on...?

Asked by marshall929 2 months ago

Window.Print() changed/overide my Firefox printing setting?

Before and After executed the Window.Print() command in Firefox and check the about:config as below: May i know how can i remain the before setting and not override by th… (read more)

Before and After executed the Window.Print() command in Firefox and check the about:config as below: May i know how can i remain the before setting and not override by the system?

Before: print.printer_Microsoft_Print_to_PDF.print_paper_height = 16.5354 print.printer_Microsoft_Print_to_PDF.print_paper_id = 8 print.printer_Microsoft_Print_to_PDF.print_paper_width = 11.6929

After: print.printer_Microsoft_Print_to_PDF.print_paper_height = 11 print.printer_Microsoft_Print_to_PDF.print_paper_id = 1 print.printer_Microsoft_Print_to_PDF.print_paper_width = 8.5

Asked by TanKianWee 2 months ago

Browser is pausing when pressing and holding the backspace key

I have experience and received multiple reports from users that when pressing and holding the "backspace key" in a input field on a website that the browser is pausing an… (read more)

I have experience and received multiple reports from users that when pressing and holding the "backspace key" in a input field on a website that the browser is pausing anywhere from 3 to 8 seconds.

I reviewed tickets for the last year and this started showing up about 8 months ago and it has gotten worse over time. I manage hundreds of users and most have stop using the browser because of this problem. The browser.backspace_action is set to 2 for all of the users.

Sites I have received multiple reports about are Twitter.com, Facebook and Instagram. Other sites like portal.azure.com, portal.microsoft.com and mozilla.org.

I have experienced it a lot even when entering this ticket.

Operating systems effected are Windows 10, 1903-21h2, Windows Server 2016, 2019, 2022 Standard/Datacenter fully patched and updated.

Anti-virus install on the machines are BitDefender, SentinelOne, and Microsoft Defender AV.

Firewalls range from SonicWall, Fortinet, WatchGuard and Cisco ASA, which are all up to date and patch.

Java is at its latest version when I check after receiving a report from a user.

Bandwidth to the internet is 100mb to 2gb.

I have tried disabling all extensions and the problem still occurs.

Needless to say but the browser is always at the latest version when I check.

Asked by Moses Hull 2 months ago

PDF Viewer Missing Save Button

.PDFs open as they should in Firefox, however, there used to be a button that I could open the .PDF with Adobe after viewing it in the browser. I now only have the option… (read more)

.PDFs open as they should in Firefox, however, there used to be a button that I could open the .PDF with Adobe after viewing it in the browser. I now only have the option to download the .PDF or to click a bookmark button, that does nothing. Any idea how to get the option back to open the .PDF with Adobe after viewing it in the browser? I've attached a picture of the current options on the toolbar.

Asked by smallman.alexandra 2 months ago

no webmail option for mailing links

In Firefox 99, there does not appear to be an option to select webmail for the "mailto" link. Previously there has always been the option to choose Yahoo or Google mail.… (read more)

In Firefox 99, there does not appear to be an option to select webmail for the "mailto" link. Previously there has always been the option to choose Yahoo or Google mail. This has always been an extremely useful feature. What has happened to it?

Asked by lswig 2 months ago

mailto missing from settings/applications

I think this went missing in a recent update. Chrome seems to have hijacked it. I reset the email app in windows settings and mailto showed back up in ff, but it no longe… (read more)

I think this went missing in a recent update. Chrome seems to have hijacked it. I reset the email app in windows settings and mailto showed back up in ff, but it no longer shows gmail as the action.

Asked by hulapluto 2 months ago

Outlook Web Access (OWA) in Firefox

Drag-&-drop does not work when composing a message in OWA when using Firefox ... I know it works in Chrome and Edge ... how can the Firefox settings be adjusted to al… (read more)

Drag-&-drop does not work when composing a message in OWA when using Firefox ... I know it works in Chrome and Edge ... how can the Firefox settings be adjusted to allow the drag-&-drop feature to function?

Asked by patrick.mcdonald 2 months ago

Cannot login to Apple Music

When attempting to log in to Apple Music in Firefox on Windows 10 I receive the following popup: "Firefox Can’t Open This Page To protect your security, idmsa.apple.com … (read more)

When attempting to log in to Apple Music in Firefox on Windows 10 I receive the following popup: "Firefox Can’t Open This Page To protect your security, idmsa.apple.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." When I click on the Open Site in New Window button, the new window is blank. I have disabled Enhanced Tracking Protection but this had no effect. I am able to log in using Microsoft Edge browser with no trouble.

Asked by kicksave98 2 months ago

Why Firefox 98 removes file extension from jnlp downloaded files?

We upgraded to latest Firefox version and noticed that jnlp files that used to download and open automatically doesn't work as expected. We know there is a new logic abo… (read more)

We upgraded to latest Firefox version and noticed that jnlp files that used to download and open automatically doesn't work as expected. We know there is a new logic about download/open files in this Firefox version, but why the jnlp files are automatically downloaded but the file downloaded doesn't have any extension, then it cannot be opened with the associated program (javaws)?

The file is named frmservlet.jnlp and Firefox warns about that file extension, however once is downloaded it's named as frmservlet (no extension).

Asked by esegura2 2 months ago

Can´t connect my phone to WhatsApp Web - "A database error occurred on your browser...."

Hi, when I want to connect my phone via QR-Code, first, the WhatsApp-Web-Site reloads rapidly for some seconds and then the screen goes back to the inicial WA-Site, stati… (read more)

Hi,

when I want to connect my phone via QR-Code, first, the WhatsApp-Web-Site reloads rapidly for some seconds and then the screen goes back to the inicial WA-Site, stating:

"A database error occurred on your browser. Please restart your computer and relink your device."

I did that, but no help. I also tried the debugging-mode, also without any positive effect.

I didn´t found much about this issue on the internet, but I know, that several people have the same problem, which occours since one week, about right after the new WhatsApp-Update and the last Firefox-Update. The only two topics I found are:

[https://www.reddit.com/r/whatsapp/com.../whatsapp_web_doesnt_work_on_my_ipad_with_ios_12/] https://www.reddit.com/r/whatsapp/comments/ttkkuv/whatsapp_web_doesnt_work_on_my_ipad_with_ios_12/

[https://community.brave.com/t/web-wha.../362249]

Please let me know if someone has a workaround.

Best regards,

Lutz

My debugging information is attached. Unfortunatly, its in German, but you can translate it with deepl.com:

Asked by lutz.michaelis88 2 months ago

I can no longer change font size in my webmail when using the latest Firefox.

The email client is https://webmail.optusnet.com.au/ All other text formatting buttons work OK while using Firefox. I can only change the font size when using Pale Moon o… (read more)

The email client is https://webmail.optusnet.com.au/

All other text formatting buttons work OK while using Firefox. I can only change the font size when using Pale Moon or Chrome. I have attached a picture that shows the situation. Thanks, Maurice.

Asked by ateram2000 2 months ago

Need to enable ' Allow Windows single sign-on for Microsoft, work, and school accounts' by default during silent installation

I wish to automatically enable ' Allow Windows single sign-on for Microsoft, work, and school accounts' while installing the Firefox browser silently. So please let me kn… (read more)

I wish to automatically enable ' Allow Windows single sign-on for Microsoft, work, and school accounts' while installing the Firefox browser silently. So please let me know the registry key or file or property responsible for automatically enabling this option during installation.

Regards, Feba

Asked by febag24 2 months ago