Firefox Community Forum

When I open FF I get the message "Update available. FF couldn't update automatically. Download the new version - you won't lose saved information or customizations. < download > < dismiss >." When I click "help > about", the message box says I'm on the latest version of FF for my Windows 7 computer, 115.32.0esr (32-bit). I understand I need a new computer and that Mozilla isn't providing more updates to those of us left behind. However, I don't recall ever getting messages telling me to download a version when there wasn't an update that I could actually install on my current hardware and OS. Am I missing something by not doing the download to which reference is being made in the cited recurrent message? Can I expect to get this non-actionable "Update available" message from now on? Regards, Long time FF user, dwy

I admit I have a minimal machine for FF --- Win 7 pro, 2G ram but up to now it has managed---I just can't have too many large tabs open at one time. What gives with this install prob???

Firefox requested helper tool to download after an update & now it will not perform the helper tool to install and Firefox is not responsive and doesn’t start up. I’ve uninstalled it 2x and it will work for a few days then the helper tool install request pops up and the cycle starts over.

After it updated to 147.0.3 it says that it is not compatibile with miniversion 147.0.2 nor with maxiversion 147.0.2. It suggests re installing (done) so can now at least access Mozilla again but still says at varying times not compatible etc. It is Windows 10 Any suggestions?

Every few weeks I get this error and my bookmarks and passwords are corrupted. I have uninstalled and reinstalled Firefox, per the full uninstall instructions, including deleting old Firefox folders and it works for awhile and then returns.

Error: Platform version '147.0.3' is not compatible with minVersion › = 147.0.2 maxVersion < = 147.0.2 Maybe try to reinstall Firefox?

I have been running version 147.0.2 on Windows 10 Pro. I manually downloaded the version 147.0.3 updater and ran it without any apparent problem. However, when doing the required restart, the update process did not complete. Multiple restarts and cold boots have not remedied this. When I start Firefox using my desktop icon, version 147.0.2 is started.

My "Programs and Features" window shows both versions are installed. When trying to uninstall either version, in either order, I receive a message saying that the system should be restarted to complete the update process. As stated, this does not work.

Following a restart, the Performance Monitor does not show any recognizable "ghost" processes that would need to be stopped.

Inspection of the System event log showed the following Warning:

 *  Name resolution for the name push.services.mozilla.com timed out after none of the configured DNS servers responded.

There may be other warnings / errors that are pertinent to this situation, but that was the only one that mentioned "mozilla" or "firefox" by name.

The task name is:

• "Firefox Default Browser Agent 308046B0AF4A39CB"

It runs at 10:07 every day. The command line from task scheduler is:

• C:\Program Files\Mozilla Firefox\default-browser-agent.exe

Command Line Arguments:

• do-task "308046B0AF4A39CB"

It reports that the version of the browser is wrong and that my profile was used with a later version of Firefox. But everything works just fine so how do I fix this error?

Good day!!! I updated my browser today, and after that, everything I had in it was reset, from my account, open tabs (there were over 300 of them), passwords, themes, and everything else. If you don't know how to properly test your updates, then don't update your browser at all. Thanks to you, I lost a lot of information I needed. Thank you!!!!! I'm uninstalling your crappy software and switching to Edge or Chrome.

I rebooted Windows. Firefox seems to have been updated. But a firefox installer was downoaded. This behaviour is stange an suspect. Do I have to re-installa firefox? Why?

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux

I followed the direction from the section "Install Firefox .deb package for Debian-based distributions", adding the https://packages.mozilla.org/apt repository, prioritizing that over firefox snap from ubunto repors and finally installing firefox.

All good, now I have the latest firefox.

Question: what entry should I add to the "Unattended-Upgrade::Allowed-Origins" section of "/etc/apt/apt.conf.d/50unattended-upgrades" in order to enable unattended upgrades for the mozilla repo?

Googling this got me different contradictory recommendations that did not get my system to firefox 146 until I manually run the apt update/upgrade.

Thanks!

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help