Firefox Community Forum

I signed up and paid for an annual VPN. I can't get it to work. When I click on the icon, nothing happens. I obviously am doing something wrong.

I was recently notified of a failed payment for my Mozilla VPN. I entered a new credit card number, but there still appears to be a problem. Can you please help?

I’m a Luddite. So in simple terms please cancel the $4.99 charge for the VPN that I never even installed. Thanks!!🙏