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DOM tree disappears from Developer Tools upon page refresh

The issue I am experiencing is this - whenever I refresh a tab within my browser while developer tools is open on that tab, the DOM tree disappears completely. I am still… (read more)

The issue I am experiencing is this - whenever I refresh a tab within my browser while developer tools is open on that tab, the DOM tree disappears completely. I am still able to click "inspect" and hover over elements, and I still get the visual feedback of the styles being applied to that element. Additionally, the CSS styles still display in the right-hand side of developer tools when I inspect an element. The only issue I'm seeing within the "Inspector" tab within developer tools is the missing DOM tree.

The other tabs within developer tools (Console, Debugger, Network, Performance, etc...) seem to be working fine (as far as I can tell). Navigating to another page within this tab does not solve the issue.

If I open a new tab within the same browser window, I am able to see the DOM tree again, but only until the page refreshes in which case the error occurs again. I have experienced this issue intermittently for a couple of years now, but this is the first time where it has been persistent despite re-installing browser, restarting computer, etc...

Please let me know if there is any further information that I can provide that might help solve this issue.

Thanks very much for any help that anybody can provide.

Asked by jbslettebak 1 month ago

  • Locked

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

duplicate of /questions/1376873 thread. What is going on? After doinf a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cann… (read more)

duplicate of /questions/1376873 thread.

What is going on?

After doinf a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 1 month ago

  • Locked

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

duplicate of /questions/1376873 thread. What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cann… (read more)

duplicate of /questions/1376873 thread.

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to use Chrome.

Very unhappy with this.

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 1 month ago

We cannot get on Netflix, You Tube or Apple TV

All of a sudden, we cannot get on Netflix, You Tube or Apple TV. It always says, Hmm. We’re having trouble finding that site. We can’t connect to the server at www.netfli… (read more)

All of a sudden, we cannot get on Netflix, You Tube or Apple TV. It always says, Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.netflix.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Asked by carolorgain 3 months ago

Last reply by jeyson1099 3 months ago

restore / renew Authenticator

I once had Firefox connected to one of my three authentication apps on my iPhone (I forget which one, probably Google's). When I upgraded my iPhone, my authenticator apps… (read more)

I once had Firefox connected to one of my three authentication apps on my iPhone (I forget which one, probably Google's).

When I upgraded my iPhone, my authenticator apps lost their links and can't do their jobs. The lost connections include Firefox, and I see no way to reconnect. I've been over and over the help files.

I'm now using the permanent 10-character codes to restore Firefox Sync in my Firefox browsers on my four Macs. This is inconvenient and unsustainable.

Suggestions, please.

Asked by tarheel360vr 2 months ago

Last reply by cor-el 2 months ago

Unable to login into Credit Union

Just upgraded FF to V99.xxx I am no longer able to login into my credit union account which has worked flawlessly in previous versions of FF. The 2 step authentication… (read more)

Just upgraded FF to V99.xxx I am no longer able to login into my credit union account which has worked flawlessly in previous versions of FF. The 2 step authentication when entered, just sends me back to login again. A very repetative process whereby the 2 step authentication is not being recognized, thus back to login over and over again!

The process works correctly using Safari

MacOS 10.14.6, FF 99.0.1

Thanks

Asked by cldennis2014 2 months ago

Last reply by FredMcD 2 months ago

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 month ago

Last reply by FredMcD 1 month ago

Automatic log outs.

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do? … (read more)

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do?

Asked by nickrelated 1 month ago

Last reply by FredMcD 1 month ago

  • Solved

Download pane appears in upper right quadrant.

I always use the current Firefox on two Macintosh browsers running OS 10.14.6. Recently (in only one of the computers), if I download a file, a pane containing recent dow… (read more)

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

Asked by Etnier 1 month ago

Answered by YongHan 1 month ago

I emptied my Firefox cache because my computer was sluggish and lost my administrative abilities on a not-for-profit facebook page for which I am a listed administrator. How do I get it back?

I need to regain my administrative capability on a not-for-profit Facebook page on which I am a listed administrator. After emptying the browser cache I cannot go into t… (read more)

I need to regain my administrative capability on a not-for-profit Facebook page on which I am a listed administrator. After emptying the browser cache I cannot go into the Humane Society of McDonough County facebook page and make changes or additions. Please help.

Asked by bjskripps 1 month ago

Last reply by Dropa 1 month ago

bookmarks.plist nowhere to be found

My Bookmarks did not transfer over from either my prior Firefox browser or my Safari Browser. I could not find the bookmarks.plist for Safari, and the upgrade did not ask… (read more)

My Bookmarks did not transfer over from either my prior Firefox browser or my Safari Browser. I could not find the bookmarks.plist for Safari, and the upgrade did not ask if I wanted my Firefox bookmarks transferred over.

Asked by alex267 1 week ago

Last reply by tanss 1 week ago

Is there a way to create a keyboard shortcut to send a link to Mac Mail?

Is there a way to create a keyboard shortcut to send a link to Mac Mail? There's a toolbar icon to do that and I'd love to just use a keyboard shortcut. Safari makes this… (read more)

Is there a way to create a keyboard shortcut to send a link to Mac Mail? There's a toolbar icon to do that and I'd love to just use a keyboard shortcut. Safari makes this easy. Command-i sends the page link to a selected email program, plus the text from reader view. It'd be great to do something similar in Firefox.

Asked by drosenhawaii 1 week ago

Last reply by Dropa 1 week ago

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (read more)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 4 days ago

Last reply by cor-el 4 days ago