Firefox Support Forum

Hi all,

We have an internal web application that uses an external application on our pc's to handle certain links.

After updating Firefox to version 8X it now continually asks to open these links. The Always allow... checkbox is not respected. Once checking the box it lasts for the period you have the browser open but as soon as you close Firefox and open again it will again prompt.

I tried renaming my handlers.json file and letting it be rebuilt to no avail.

Anyone know what he issue might be?

thanks

Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyboard when I need to type something.

My problem is that every time I click on the touch keyboard button (lower right corner of Windows 10) when in Firefox, the touch keyboard opens and then automatically closes. I think this is a problem with Firefox because the touch keyboard works fine in Edge as well as Notepad and other applications

my about:config osk settings are as follows services.sync.prefs.sync.ui.osk.enabled - true ui.osk.detect_physical_keyboard - true ui.osk.enabled - true ui.osk.require_win10 - false

The message that appears under ui.osk.debug.keyboardDisplayReason is the following ui.osk.debug.keyboardDisplayReason - IKPOS: Touch screen not found.

If anyone knows how to fix this, please help

Hi there!

Hope you have a great day. I'm recently using a VPN software for my laptop. However, it is not working for my firefox.(Its working for other browsers)

I've been using firefox for years and I really wish I can continue using it. Is there any solution for this? Do I have to buy mozilla VPN for my firefox?

Thank you so much!

Hello,

After the latest updates, whenever I attempt to navigate to someone's instagram account from a hyperlink or even typing it directly into the browser bar, I get the picture below 9 out of 10 times. I imagine it has something to do with cookies and how Firefox has changed their default settings or something, but I'd rather not have to delete my browing history, data and specific Instagram cookies every time I want to search instagram pages. Is this happening to anyone else?

Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger video call i need to use google chrome.

whats up with that?.

I don't see anyplace to fix this, but for awhile now it seems whatever font Firefox uses for its own needs (Search and Address bar) is corrupted. I tried changing my settings but that doesn't seem to apply to this area so nothing changed. Basically I can't read the address bar text because there are missing letters, and I am seeing some corruption in the search bar as well. If I highlight the text, suddenly it's OK, but otherwise it's gibberish. It reminds me of LED signs where some of the bars might not be lit up so you get only a partial display.

Is there a way to change the default keywords for the bookmarks (*), history (^) and tabs (%) search shortcuts in the address bar?

Is that possible by changing an about:config setting or using an add-on?

In my case, the default keywords are really inconvenient. With a German keyboard, the ^ character does not appear directly after pressing the key a single time. To enter the keyword for history followed by a space into the address bar, I have to press the ^ key and afterwards two times the space bar on my keyboard. Other users might not know the fastest way of doing it and require even more steps (f.e. pressing ^ twice, then deleting one ^ character and pressing the space bar once).

In general, it would be useful to be able to adjust these keywords to the users' own preferences.

I always login to firefox account with sync ON. Recently I've to switched multiple machines, till last machine I was able to get my all saved bookmarks after login+sync. But all of a sudden on new machine when I tried to retrieve bookmarks, I found nothing even after days with sync ON. Is there any way to retrieve them?

FYI. I've used both Firefox main and developer edition, unable to get back bookmarks on either.

-Thanks Mohan

My hotmail account, which was what I used to set up my Firefox account, was hacked and then deleted. I can not log in to Firefox - I am locked out. How can I delete that email or that account and set up a new one? Nothing seems real intuitive here...

Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my account, click the program to be watched, and click the full screen icon *in the video*, but the tool bar does not disappear.

Prior to updating to OS 11.1, this worked perfectly: it would go to full screen.

Now, I need to upon opening the browser, use the Firefox prefs, and click the full screen icon first. Then, when the program screen opens and content is played, I can click the full screen icon *in the video screen* and it makes the toolbar disappear.

Ok, I know this is a first world problem, but I liked the one click approach better than the two click.

Is there a way to get back to the one click solution? It seemed Firefox was remembering what to do before (?) before the update.

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it.

Hello!

"Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !

For Firefox Android-App and ESR-Version "Last seen before X" is already updated in the Firefox account!

I think this problem already existed in an older version of Firefox!?

I just updated from 55 to 84. Immediately the video driver started crashing. After three crashes, the video driver bans Firefox from using video equipment. It still works but the CPU usage in YouTube is up and the fan is spinning all the time, which it didn't do before the update. I reinstalled video card driver. I reinstalled video accelerator driver. I reinstalled the damn firefox too and then I did a clean installation. NOTHING works. Any advice? Or is it yet another "unexplained" problem that will never be solved?

In Firefox 84.0.2 I tried to access an old YouTube account from a gmail email. it signed me out and I have to change the password to get back in to gmail. It gave me message about "a suspicious app, etc." but I KNOW I don't have any suspicious anything on my new Macbook Pro. I finally realized that on Chrome I can stay signed in, but in Firefox, every time I try to sign in with the changed password, it goes through the whole thing again. I want to use Firefox, but right now I want to be able to access my email! I also don't want to have to stay signed in. Also, I was on a new device, AND in another country -- Apple could not help me (just said to change password), and I didn't have Chrome on my new Mac at that point, though probably should have tried it before all the changing....

Anyway, I looked up everything I could. The checkbox that the directions at one point said to uncheck isn't in my screen in Firefox 84.0.2. Thanks.

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

What's this I hear about Firefox having privacy issues ? Have recently read on a forum that Firefox posters are at risk for our privacy being lost. I'm surprised ! And wondering what's up. Give us a heads up, please ! What happens now ?

Firefox was blocking a redirect when I clicked on an OFAC email to their legitimate website. Searching, I came up with this article, and WANT TO OFFER A TIP for other readers: https://support.mozilla.org/bm/questions/1253651

It states:

If you are getting a blank page or annoying prompts to Allow a redirect, here's how you can turn the redirect block off: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box above the list, type or paste access and pause while the list is filtered (3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false

The page threw an error that it was blocked - no offer to allow it. The referenced setting was already turned off (false) in my browser, so I toggled it OFF AND BACK ON.

This worked.