Showing questions tagged:

How to format password data CVS file to be imported into firefox?

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements… (read more)

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements. We've read that only the url, username & password are necessary... does that imply that the date/time fields would not be included if provided when imported?

Following the format of an Exported CSV password file seems reasonable... but risky as it could corrupt the existing file?

Open 1 79

https://support.mozilla.org/en-US/questions/new/firefox/form does not operate correctly...

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [bac… (read more)

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [back icon] to the form and found the form blank. The write-up I had spent well over an hour preparing was simply GONE.

No reply needed, buy that needs a fix. how could that ever pass QA.
Open 1 149

all my broswer setup was removed for no reason!

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browse… (read more)

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browser was reset. no bookmark shortcuts, no tab collections, all account locked out for no reason, what's going on?

I don't have any backup for this, and i didn't think i'd need it, because i'd never delete all ym data for no reason.

Is there even a way to get it back?

Open 1 80

Youtube

Hi, Youtube won't even load on my computer anymore....this is the message I get when I try. Secure Connection Failed An error occurred during a connection to www.youtu… (read more)

Hi,

Youtube won't even load on my computer anymore....this is the message I get when I try.


Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Open 1 344

Why open about:home detect TCP connection (address is identical to shortcuts)

Steps to Reproduce: 1. Launch Firefox (and add Sites shortcuts) 2. Do not navigate to any website 3. Observe network activity using Process Monitor or clash verge Expecte… (read more)

Steps to Reproduce: 1. Launch Firefox (and add Sites shortcuts) 2. Do not navigate to any website 3. Observe network activity using Process Monitor or clash verge

Expected Behavior: - Opening about:home should not establish TCP connections to remote sites unless the user interacts with them.

Actual Behavior: - TCP connections are observed immediately to sites listed in Top Sites shortcuts, even without user interaction.

Notes: - Disabling DNS prefetch, speculative preconnect, and predictor settings does not prevent these connections. - Extensions have been ruled out, I can distinguish darkreader.org(extention) mozilla.org(update) and reddit.com(your sponsor url) from *.edu.*(my shortcuts), DON'T mention that. - Connections occur before any page navigation or clicks. - I suspect that Firefox may attempt to load site icons (favicon / tile thumbnails), but this is unconfirmed.

Open 1 122

Apple Icloud stopped loading on firefox browser

Hello, I use a shortcut link in my book marks bar to access my apple email account throughout the day on my mac. Apparently my firefox browser was set to auto-update and… (read more)

Hello, I use a shortcut link in my book marks bar to access my apple email account throughout the day on my mac. Apparently my firefox browser was set to auto-update and the new update today has presented some problems. None of my icloud apps are loading either using the updated browser.

Open 1 156

Missing Profile after Firefox 146.0.1 update

SUBJECT: Profile missing after update to 146.0.1  After the last Firefox update (146.0.1), I can no longer access my profile that included bookmarks, history and password… (read more)

SUBJECT: Profile missing after update to 146.0.1 

After the last Firefox update (146.0.1), I can no longer access my profile that included bookmarks, history and passwords.  

After the update was done on 12/19/25, I was given the option to choose between my original profile and a newly created one. The next day when I opened Firefox, there was only one profile shown and my original profile was gone. I have read numerous fixes for this problem but nothing seems to work.

I have done the following to try to locate my missing profile to no avail. 1. I went to the Profile Manager but the only profile listed was the newly created one. 2. I didn't do a refresh so there was no "Old Firefox Data" folder to copy the data from. 3. Used about:Profiles, Again only the newly created profile was listed 4. I used ~Library/Application Support/Firefox/Profiles. Still no luck. 

Could my profile have been moved to another place or could it be hidden? Any help would be greatly appreciated!

Open 1 184

Bookmarking using Bookmark manager to bookmark current web page

I have a pretty through bookmark system. I use folders a lot, and the little window that pops up presents too much confusion if there are a lot of folder already open fr… (read more)

I have a pretty through bookmark system. I use folders a lot, and the little window that pops up presents too much confusion if there are a lot of folder already open from previous bookmarking. Is there a method to have bookmark manager open by default upon selecting the bookmark star and allow me to bookmark the current page? Is there a default setting that will open the small bookmark window with all folders closed? If not how do I go about making a suggestion to Mozilla to include this in their next upgrade.

Thanks, Steve

Open 1 233

Don't add more AI

Like many others, I had switched over to Firefox because it was the most secure and AI-free option out there. I was willing to accept there would be minimal AI "features"… (read more)

Like many others, I had switched over to Firefox because it was the most secure and AI-free option out there. I was willing to accept there would be minimal AI "features" as long as I was able to disable them immediately, which I did. Pushing for more will only alienate the users and make the overall user experience worse. I am tired of checking every second picture if it's AI generated. I am tired of seeing AI generated articles. I never read the AI summaries because who knows when they'll tell me to add glue to my pizza to make the cheese stick more. We already have studies that show generative AI affects an individual's capacity for thought. I have people in my life that are being affected by it. Firefox, being the only non-Chromium based browser, is basically a beacon of normalcy in all this bullshit. Don't mess up the trust of your community by stooping so low. If we wanted AI slop we would be using Google Chrome.

Open 1 168

Firefox issues with purchases/reservations

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything u… (read more)

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

Open 1 273

Very tired of AI in EVERYTHING, do not want it.

I'm sick of AI infecting everything. I JUST started moving to firefox to escape the shoving down my throat of AI and ADs that plagues everything. And now to hear that the… (read more)

I'm sick of AI infecting everything. I JUST started moving to firefox to escape the shoving down my throat of AI and ADs that plagues everything. And now to hear that the new CEO wants to shove down even more AI? That's infuriating. No one really wants this, the people that do have something to gain, ulterior motives or don't understand just how bad it is. Not to mention the data scraping that I don't consent to.

I've seen that this browser has potential, that has a relative ease of access for people to get the experience they want. But this AI shoving is ruining that, and it's driving users away. I do not like having to jump through hoops to avoid AI but I will. It's slowing down the browser and causing even more lack of privacy! We already have so little in this modern area, it's terrible to do more.

The sad part is, is that I know there are people that run the browser that don't want this. It's the people up top who put their money into AI, thinking it's the next big thing, and are trying to make it that so their money doesn't just get yanked away. When it will anyway. AI, generative specifically, is awful. I hate the AI overviews, I hate AI 'support' in everything. In social media, in online shopping, in just damn chats. I refuse to use it. It's horrible, it's nothing but bloatware.

So I hope that this new guy will actually listen to the people that use the browser and stop it with his stupid AI stuff. There is NO room for AI browsers, there never will be room for them. And I will NEVER trust an AI browser or whatever stuff an AI pulls up, because they will pull up nonsense. They will pull up what you WANT to hear, not the actual facts. Do better, this is a disappointment.

Open 1 217