Firefox Community Forum

It was suggested that the pencil icon was not enabled.

The pencil icon shows that the shortcuts are enabled in the "on" blue position - 2 rows. I also checked the shortcut box in the firefox settings home and it is "on " as well.

Tried rebooting my Dell laptop running windows 11 and still no shortcut appearance on the opening page.

Thanks for your help.

I have a Canon TR8620 printer and a desktop PC. Yesterday I tried printing off a couple of text selections from two different sites. Both times the printer malfunctioned, printed the selection only partially and kept repeating this until I turned the printer off.

I contacted Canon support, and we went through a series of troubleshooting exercises, and he determined there was no problem with the printer itself. He suggested I tried printing from another browser.

I switched to MS Edge and successfully printed off two different items without a hitch. He and I both agreed that it appears to be a Firefox problem.

I recently updated Firefox to 144.0.2 (64-bit) and am suspicious the problem may lie there. I am running Windows 11 Pro.

I don't necessarily have a question, I just thought you might want to be made aware of this problem.

Firefox is not deleting search history when using Clear Recent History. The URLs still appear in the Show All History.

In Settings under Privacy and Security, the box is ticked for Delete cookies and site data, and also for Clear history when Firefox closes. I have manually cleared cookies and site data and history within Settings, but the it still remains under History even when I've closed Firefox and restarted the PC.

Under Sync, the box for History is not ticked.

This has been happening for some time without me realising. I have now deleted pages.sqlite and this has cleared the history, but it still retains all new site data under History and will not clear it.

I have disabled then uninstalled anti-virus, I have removed CCleaner because this was also not deleting history.

And I've also reinstalled Firefox, but the problem persists.

What am I doing wrong please?

I am using Windows 11.

Upgraded my Mac to Apple OS TAHOE 26.0.1 and upgraded to Firefox 144.0.2 (aarch 64). Upon opening Firefox, the application hogs my computer's 8 GB memory, taking 6.3-7.9 gigs (!!!) with only one tab opened! When I try to browse and use it, it often freezes and for the first time in using MACs for 40 years I got a warning for excessive memory usage and prompt to force quit other apps. Firefox in this version is practically unusable (unless I get 16 gigs of memory!) I think guys that this version uses an excessive amount of resources, needs serious "diet" and compacting. Please fix our favorite browser in a trimmer new version. Or after 30 years nearly I (and many others with * gig machines) will have to switch default browser, not my favorite solution for sure

this site is down why this ? https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada.html

How do I disable the cruft which appears in the URLbar? Specifically, the trackers detected symbol, the certificate verified symbol, the bookmark this page symbol, and the question mark symbols which appear on both the URLbar and the searchbar.

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings in Firefox, reset my WIFI router, etc. with no response for connectivity. But I really guess I don't know what or where to check... Thought it was a VPN setting, not fixed. What should I try to find and correct my problem?? Ray ([edited email from public forum])

The latest update kicked me out of all the web pages I was logged into.

For most of those pages this is a minor inconvenience. For Deviant Art this caused an existential crises. My user name includes uppercase letters. Firefox password manager saved it in all lower case for some odd reason. And to make things even more frustrating, the username and password fields do not seem to recognize the auto fill. By the time I've realized what's going on, DA has locked me out from logging in or even attempting to recover my username and password until I clear the cache for another go... which means having to do the rounds of logging back into my e-mail and other accounts. Hopefully I've fixed the user name entry in the password file...

On the one hand, yes I'm frustrated, on the other, is there some way to fix the DA log in issue?

..and can we please not log people out of webpages when the browser updates? If that's at all possible? 

Heck, I'd settle for an easy way to clear site specific cookies. And it needs to be something I'm not going to have to search for the next time I'm booted out of a finicky website.

Greetings.

Several times today I have had messages not sent because of this error message: "Did Not Connect: Potential Security Issue". I am sending political messages and am concerned that Mozilla is blocking me. I have sent hundreds of similar messages over the years with no problem.

What's up now?

Thank you. Sincerely, Gail Forrest

Bought a new Acer computer from a computer service last year with windows 11. Was not allowed to access a website, CheapsTees.com because windows10 was expired Oct.14Th 2025. Paypal also shows windows 10 on my account but hasn't effected the service.

The main reason we bought the new computer is because the old one didn't support windows 11. Just to verify, it shows on the invoice we have it.

I appreciate your response.

Bill

Since I updated to 144.0.2 (aarch64) I cannot sign out clicking on my profile and also have trouble signing into my outlook account. Worked fine before update. Is there a fix? I'm running on MacOS

In Settings I have "Save files to" set to Desktop. Under Applications, I have PDF Files set to "Save File." If I download any other type of file, it is saved to the Desktop, as instructed. However, when I open Firefox, the Save dialog shows PDF files will be saved to Downloads. If I change it to Desktop, the file will be saved to the Desktop. Other types of file, as mentioned above, show Desktop as the default in the Save dialog. Once I set Desktop for a PDF file, it will be remembered until I close and reopen Firefox. It will then switch back to the Downloads folder, but again, only for PDF files. Why? This is something that has stated happening sometime over the last couple of months.

Windows 10 Pro 22H2, October 2025 patches installed. Firefox v144.0.2