Showing questions tagged:

Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from r… (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Solved Archived 1 440

Unable to log into hotmail/outlook with firefox

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more detai… (read more)

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more details, please see this link" I have reset my password still having the same issue. Please assist!! thank you!:) Georgia

[email removed]@hotmail.com

Archived 1 750

Website access

Using a different laptop. When accessing site, continually need to verify its me even after I select "remember this device" or other confirmation request. I do have enhan… (read more)

Using a different laptop. When accessing site, continually need to verify its me even after I select "remember this device" or other confirmation request. I do have enhanced security which is not the problem. Is this something to do with Firefox settings or is the inability to retain information at the site location.

Archived 1 140

Firefox Seems to Never Quit!

This problem, annoynace, has become overwhelming of late. It appears everytime a have a FF version download, this problem increases. Any help advice would be appreciated.… (read more)

This problem, annoynace, has become overwhelming of late. It appears everytime a have a FF version download, this problem increases. Any help advice would be appreciated. Dan

Archived 1 120

Turning off video popups

Many web pages that have a video header will launch the video in a popup window after you scroll past the header. There are no user controls in the popup window, and cl… (read more)

Many web pages that have a video header will launch the video in a popup window after you scroll past the header.

There are no user controls in the popup window, and clicking 'block popups' and turning off 'enable p-n-p controls' had no effect on them.

Is there a a setting that will stop these video popups from automatically launching? They eat up a lot of memory, and are a pain to turn off manually.

Thanks.

Archived 1 230

Bookmarks/Favorites lost

HEEEEEEELP! Ugh! My old desktop pc died a few months back. I was using a chromebook until I could replace it, but didn't have access to my Firefox account. Finally got a… (read more)

HEEEEEEELP!

Ugh! My old desktop pc died a few months back. I was using a chromebook until I could replace it, but didn't have access to my Firefox account. Finally got a new pc, but I can't seem to find any way to access my old info. Someone please tell me it's still here somewhere, and how to find it. I had so many important bookmarks saved, and now I'm just absolutely sick at the thought that I can't get them back. I'm not sure which version of Firefox I was running, but I do know the old computer was still on Windows 10.

Archived 1 60

talking to a tech

Why won't Mozilla post a phone number or e-mail address that I can access with questions or help? Waiting for the "community" to reply is not what I'm looking for - I ne… (read more)

Why won't Mozilla post a phone number or e-mail address that I can access with questions or help? Waiting for the "community" to reply is not what I'm looking for - I need help NOW!!!

Archived 1 139

firefox reset option

i have been using firefox for years without issues. just now i booted up on my laptop and a reset firefox question came up so i thought oh okay why not? I LOST MY FB PAGE… (read more)

i have been using firefox for years without issues. just now i booted up on my laptop and a reset firefox question came up so i thought oh okay why not? I LOST MY FB PAGE/400+ FRIENDS... I LOST LEVEL 700+ IN A GAME APP.... all acting like this was day one!!!!!!!!!!!!! WTF???????????????? HELP!!!!!!!!!

Archived 1 40

Bookmark icons

Good afternoon, After an update in recent weeks, all bookmark icons look like a globe. A few change back to the original icon after clicking on an address, but revert to … (read more)

Good afternoon, After an update in recent weeks, all bookmark icons look like a globe. A few change back to the original icon after clicking on an address, but revert to the globe after restarting. Previously, I could find the address very quickly based on the icon, but now it's very difficult because I have to read and select each individual address. Kind regards, Johann Kowalski

Solved Archived 1 129

Moving from W10 PC to W11 PC

Good afternoon Copied Firefox profile in W10 Pasting into Profiles folder in W11 but it won't let me do it. See attached. I have enabled LongPaths in the registry but th… (read more)

Good afternoon

Copied Firefox profile in W10

Pasting into Profiles folder in W11 but it won't let me do it. See attached.

I have enabled LongPaths in the registry but that hasn't solved the problem.

Please advise Michael

Archived 1 70