Showing questions tagged: Show all questions
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Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be chang… (read more)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

send link stoped working

I have looked for 4 hours now to find a fix for send link in my file tab you have & I am done i need help .malito box that comes up to hook in with what ever I … (read more)

I have looked for 4 hours now to find a fix for send link in my file tab you have & I am done i need help .malito box that comes up to hook in with what ever I want to send stoped.again 2 time now. last time I re load firefox & it work for few days then now GONE.DEAD. windows 10 hp alinone i am running so if you can tell me what to do be nice with out having to start all over. thanks alisa from wyoming . [email removed from public]

Asked by Wyominglady8 2 years ago

Last reply by James 2 years ago

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Cant play HDR media?

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major fla… (read more)

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major flaw as HDR media is definitely the future. And this has been working just fine in any chrome based browser for years now.

Is there any way to enable this?

Thanks for your time and help.

Asked by Itami 2 years ago

Last reply by user104147805413306348376805769878442569366 2 years ago

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No Sound from Firefox

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> … (read more)

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> Autoplay are set to "Allow Audio and Video". There is nothing wrong with the computer as I can play videos and sound files on it with no problem. Sound is no problem on Internet Explorer or Microsoft Edge. It is just Firefox that after years of use the sound as stopped working. Can anybody help?

Asked by clive27 2 years ago

Last reply by Richard 1 year ago

Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (read more)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Asked by Terrance Merrell 4 months ago

Last reply by TyDraniu 4 months ago

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Excell online rows mess up during copy/paste

Hi guys, In a company we use Excel online for filling some information internally. The problem is next: Open sheet>enter information>TAB(s)>Enter=informatio… (read more)

Hi guys, In a company we use Excel online for filling some information internally. The problem is next:

  • Open sheet>enter information>TAB(s)>Enter=information entered, rows are okay;
  • Ctrt+F/Scroll up for older case>copy>go to end>paste=information is there, but row number is moved for a rown down.

This doesn't happen on Chrome(tested). Attached are few examples. Waiting for your reply.

Cheers!

Asked by duskovuk 2 years ago

Last reply by duskovuk 2 years ago

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removing stubborn tiles from firefox

I have quite a few tiles on firefox I can not delete. They will sometime move around the page but will not go away. I switched to firefox recently because of IE going aw… (read more)

I have quite a few tiles on firefox I can not delete. They will sometime move around the page but will not go away. I switched to firefox recently because of IE going away and have been trying for several months with no results. I'm not sure what the boxes on the home screen are called but hope someone understands what I mean.

Asked by doubledaddy1966 2 years ago

Last reply by cor-el 2 years ago

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How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addo… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 2 years ago

Last reply by Terry 2 years ago

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Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (read more)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 2 years ago

Last reply by NoahSUMO 2 years ago

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VP9 HW decoding not available with AMD GPUs on macOS

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's … (read more)

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's AMD drivers just don't have VP8/VP9 decoding baked in at all.

Asked by Piipperi 2 years ago

Last reply by Piipperi 2 years ago

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Firefox changed my password, but didn't save it!

Hey Firefox Team, Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggest… (read more)

Hey Firefox Team,

Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggested a secure password and I agreed; Firefox came up with a good one. The key icon in the URL bar showed a little message that said it had saved the passwords. Hooray.

It turns out, it didn't update my passwords at all and now I am locked out of my accounts. Firefox hasn't saved these new passwords it came up with and I'm stuck with my old ones which, obviously, don't work.

What can I do?

Asked by JTD 2 years ago

Last reply by cor-el 2 years ago

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When I update my website they can't be seen by the public. When I press the update button I get a message saying it can't update as another website has embedded it. What can be done to rectify this problem please?

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem pl… (read more)

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem please?

Asked by benfleettheatreschool 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Network Protocol Error

Only for some selected websites. I get this on Lowes.com too Network Protocol Error An error occurred during a connection to www.homedepot.com. The page you are trying… (read more)

Only for some selected websites. I get this on Lowes.com too

Network Protocol Error

An error occurred during a connection to www.homedepot.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

Asked by dave5mox 2 years ago

Last reply by dawnerthomas 1 year ago

  • Archived

Reliable Tab Management extension for multiple devices?

Hello, all: I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my… (read more)

Hello, all:

I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my laptops and phone with each other so I can be sure to refer to certain tabs when I'm not home or something outside of trying different extensions to see if it'll be done. That way, I can know I can be able to refer to what I need to find rather than having to go home to look on my laptop if I'm not home or something. Thank you in advance if you reply to this.

Asked by Anduma22 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Hardware Acceleration "available by default" but not working

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X60… (read more)

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X600 with the most recent Windows Update driver, which is 8.561.0.0 from Dec 1st 2008. I also have "DirectX End-User Runtimes (June 2010)" installed (had it before, and just reinstalled it anyway). And as I said, it's fully updated, meaning it also has the DirectX 11.1 update installed.

I installed the newest Firefox on it, and going on `about:support`, Hardware Acceleration tells me it's available by default but it's not working anyway (either "unavailable by runtime" or "failed by runtime", saying either that WebRender failed initializing, or that it failed acquiring a D3D11 device, and no idea why, because I think I just reinstalled it with the Microsoft DX installed from their download pages(?).

What does that mean? How can I fix this and get it to work? I could really use HW acceleration on this old thing. I've already disabled disk cache, and now the only issue is the high CPU bottleneck on it if I watch a video or do other rather intensive thing (even though the video is at 360p). [By the way, congratulations, this is the fastest browser I've found, and disabling disk cache and changing memory cache capacity are really very useful options, so thank you so much].

Does it help if I saw dxdiag says there was a problem with DirectShow, even though if I ignore the error, DirectShow, Direct3D and APG textures are still "Activated"? (If I don't ignore the error, dxdiag crashes)

I can provide any other required information. Thank you.

Asked by Edw590 2 years ago

Last reply by Edw590 2 years ago

  • Archived

URL Not Update

Hello, I have issue in firefox for URL not update. I have describe details scenario in below. Ref Url: https://new.axilthemes.com/demo/react/blogar/post-list Step:-1: … (read more)

Hello,

I have issue in firefox for URL not update. I have describe details scenario in below.

Ref Url: https://new.axilthemes.com/demo/react/blogar/post-list

Step:-1: Visit Mentioned above URL.

Step-2: Change Page from Navbar Page menu and change any one.

Above two step no any issue. Step-3: Follow again Step-1; Step-4: Disturbed URL like this ( https://new.axilthemes.com/demo/react/blogar/post-list1111111) but make sure after URL change do not page refresh. Step-5: Now you can change Page from Navbar Page menu and change any one. Observe Behavior your page changed but URL not refresh and this is only happened only firefox browser.

Asked by sumitdarji1991 2 years ago

Last reply by sumitdarji1991 2 years ago

  • Solved
  • Archived

emailing weblinks from Firefox using mail - need to pick alternate method

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to … (read more)

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to this, my old laptop would just use Outlook which was quicker/better.

The multi-step method using Mail was cumbersome so in trying to designate Outlook as the sending vehicle over Mail, I designated a non-performing solution which is now preventing me from emailing links (and captured webpage info) at all. I would like to migrate back to Mail or find the correct choice for Outlook but the "email a link to this page" in the Firefox toolbar does not work now as a result of my poor choice.

Anyone know how to fix this? I have "restored factory defaults" and other on the toolbar features but does not help. This was apparently an unrevocable choice.

John

Asked by John Buttles 2 years ago

Answered by James 2 years ago