Showing questions tagged:

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and dat… (read more)

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Archived -1 130

I can't open and use Firefox because of a Side by Side error

Hello and I hope you are doing good, Sadly for me it is absolutely not the case It has been a few days since I can't use Firefox at all. When I try to open it, it tells … (read more)

Hello and I hope you are doing good,

Sadly for me it is absolutely not the case It has been a few days since I can't use Firefox at all. When I try to open it, it tells that there is a "side by side error" and that I should use sxstrace.exe. I did that and it tells me that It can't find mozglue, mozglue.MANIFEST, mozglue.DLL. I use Mozilla in French (it is my mother tongue), and it can't find them in French, English or in Neutral :

Thinking it was also linked to the Redistribuables Microsoft Visual C++, I just downloaded all of them again.

My version of Mozilla is 152.0.6.595 and I am on Windows 10.

Please I really need your help and don't want to lose any of my tabs, bookmarks and passwords as I was making very important research for my PHD studies.

Real thanks in advance for your help.

Open 20

New Icon pop up in Taskbar when I open Firefox.

I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the n… (read more)

I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the new install and all updates is: I placed the icon on the taskbar. when I open Firefox it opens a new icon in the taskbar. I have two icons when using firefox instead of two like it has always been before. In the picture, the icon on the left is always there. The one on the right opens when I open firefox. Is it supposed to work like this? It is a windows issue? Is it A mozilla issue? Anyone else having this issue. I have tried different ways after deleting the icons, to place it back on the taskbar. I used the pin to taskbar, drag and drop on taskbar... Any ideas. Just live with it? or fix it somehow?

Open 30

I couldn't save my key.

I couldn't save my key because the tab closed automatically during a computer bug. (to the "fbi agent in my computer": fu.) I'm guessing that it was an issue with my comp… (read more)

I couldn't save my key because the tab closed automatically during a computer bug. (to the "fbi agent in my computer": fu.) I'm guessing that it was an issue with my computer and not the browser, but in case it is a firefox issue:

firefox opened two of my browser extensions that were in the extensions folder:

  • Adblock, with a page highly pushing to give them money
  • Capital One Shopping, with two identical user agreements I was meant to sign

I don't need a detective on the case, but I would really like to get my encrypted key somehow. and if it didn't give the fbi agent more sensiti!e info, that would be great.

Thanks!

Open 20

Server Not Found Firefox can’t connect to the server at ridomovies.su. ( when I download ridomovies.su on iphone the site work

This keeps popping up on my website when I'm trying to watch movies or TV: Server Not Found. Firefox can’t connect to the server it's happening when I press any movie si… (read more)

This keeps popping up on my website when I'm trying to watch movies or TV: Server Not Found. Firefox can’t connect to the server it's happening when I press any movie sites or TV shows, I've even gone to the settings and done no proxy and it's still not working, can you tell me how watch movies and TV's because this gets popping up Server Not Found. Firefox can’t connect to the server I am not a tech person says simple jargon will be, appreciated thank you.

Open 50

bagaimana cara untuk halang hp atau computer lain untuk control hp dan buka email sy ?

saya hanya ada hp samsung ini saja . tiada hp lain dan computer . bagaimana cara halang hp dan computer buka email dan control hp sy ini ?? kerana sy rasa macam ada seseo… (read more)

saya hanya ada hp samsung ini saja . tiada hp lain dan computer . bagaimana cara halang hp dan computer buka email dan control hp sy ini ?? kerana sy rasa macam ada seseorang buka email sy dan control hp sy . kerana ada seseorang telah delete gambar dan document2 lain di dalam account dan email sy . dan sy ada 2 email sy yang ada seseorang telah tukar password sy .

Open 40

Firefox page rendering and loading issue on bookbustour

Hi Mozilla Support Team, We are experiencing a minor layout rendering issue on our online booking platform bookbustour when accessed via Firefox for Desktop. Are there a… (read more)

Hi Mozilla Support Team,

We are experiencing a minor layout rendering issue on our online booking platform bookbustour when accessed via Firefox for Desktop.

Are there any specific Firefox CSS compatibility rules or extension settings we should adjust to optimize user performance?

Thanks for your assistance!

Open 31

Private Mozilla (RUS QUESTION)

Недавно сбросил телефон до завода, но перед этим зашел на вк аккаунт с купленным номером и фейк данными к которому привязанно достаточно аккаунтов от почты... А проблема … (read more)

Недавно сбросил телефон до завода, но перед этим зашел на вк аккаунт с купленным номером и фейк данными к которому привязанно достаточно аккаунтов от почты... А проблема в том, что как оказалось делал я это через приватный браузер! Ну окно случайно закрыл и по итогу потерял все что перенес( Служба поддержки в вк ни чем помочь не может , тк привязан номер не мой (а его я вообще не помню) + данные (ФИО) левые. На почту я также не могу зайти , тк они привязанны к вк айди и подтвердить что вк мой - не могу пхахах

Open 20

Bei deepl.com j´kallpt die Weiterleitung zur App nach Anmeldung nicht

Ich habe einen DEepl Pro Account. Mein Standardbrowser ist Firefox. Ich melde mich im Firefox-Browser für die Desktop-App an. Es erscheint der Hinweis: "Du hast dich erfo… (read more)

Ich habe einen DEepl Pro Account. Mein Standardbrowser ist Firefox. Ich melde mich im Firefox-Browser für die Desktop-App an. Es erscheint der Hinweis: "Du hast dich erfolgreich angemeldet und wirst gleich zur App weitergeleitet." Die Weiterleitung scheint von Firefox blockiert zu werden (wozu eigentlich???). In den Einstellungen ist meine Präferenz für Deepl.com korrekt aktiviert. Ich möchte Firefox als Standardbrowser nicht aufgeben, doch das scheint die einzige bekannte Lösung zu sein, die sofort hilft. Ich nutze an einem PC mit Windows 11.

Meine Frage: Wo kommt dieser Bug her und wie muss ich Firefox genau einstellen, damit solche Blockaden nicht passieren?

(Ich beobachte solche dummen, unerwünschten Blockaden in Firefox leider häufig, nehme dann manchmal den Link und öffne ihn einfach in Chrome, was immer problemlos möglich ist. Ich möchte nicht die Funktionalität des Browsers mit endlos vielen "Sicherheitseinstellungen" erwürgen.)

Open 80

I can take pdf screenshots for the first time

Pressing print/pdf button for screenshot then pick the folder destination documents then press save and what it's used for is decrease the size of the screenshot with pin… (read more)

Pressing print/pdf button for screenshot then pick the folder destination documents then press save and what it's used for is decrease the size of the screenshot with pinching the screen then retake the screenshot of desired smaller size however for the first time it has an error in documents folder the says "can't open pdf" and then I tried the 3 dot menu in upper right corner to use an app to open it up and I went through all of them and nothing works

Open

New Tab/Home page redesign keeps reverting and is obscuring the page

Hi Mozilla team, After a recent Firefox update, my Home/New Tab page changed dramatically and became hard to use. The issue is not just that the layout looks different — … (read more)

Hi Mozilla team,

After a recent Firefox update, my Home/New Tab page changed dramatically and became hard to use. The issue is not just that the layout looks different — the new page is functionally worse for me because the shortcuts are oversized, they obscure the search bar area, and the trending/recommended stories are difficult to read.

I tried the usual fixes:

   I changed the New Tab/Home settings.
   I tried the about:config change to restore the older layout.
   The page returned to normal once, but only for one instance; after that, it went back to the problematic layout again.

So I think there are two problems:

   The redesigned Home/New Tab layout is too cluttered and interferes with basic use.
   My preference change is not sticking, because the page resets after a restart or later reopening.

What I need help with is:

   Why the Home/New Tab page is reverting after I change it.
   Whether this is caused by a Firefox study/experiment, session restore, a profile issue, or an extension.
   How to make the older compact layout stay permanently.
   My Firefox version is 153.0 (aarch 64).
   The problem happens after every restart of Firefox.
  Troubleshoot Mode changed nothing.
   The browser.newtabpage.activity-stream.nova.enabled setting was reset to false and that has held.
   I'm on macOS
   Using Sync across devices.

In addition I cannot find session restore - I was going to try unchecking it to see if that helps

Open 10