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is there any customer service chat tool? please?

Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work end… (read more)

Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work ended?, if I ever fix my bookmarks I will never do another update. I'm 77 and not able to follow your instructions; I wished I could restore all my bookmarks, now I wish I knew how to get some back, even if I have to do it one by one! Why there is no chat tool? maybe that way you could guide me better? Have a heart, please?

Asked by pietro_felicce 2 months ago

Imported Bookmarks not showing.

Apologies if this is a recurring topic but couldn't find a reply that I could understand or was useful. I exported my bookmarks via HTML file and imported them to anothe… (read more)

Apologies if this is a recurring topic but couldn't find a reply that I could understand or was useful. I exported my bookmarks via HTML file and imported them to another laptop. They are showing in Bookmarks Menu > Bookmarks Toolbar but not on actual Toolbar. Sorry but non tech answer please.

Asked by Granddad Seaside 2 months ago

Downloads to Geek Squad log in

I was trying to get the Geek Squad to log in to my computer to do a tuneup and make sure after I downloaded the new Firefox to see if my computer was up to date. I could… (read more)

I was trying to get the Geek Squad to log in to my computer to do a tuneup and make sure after I downloaded the new Firefox to see if my computer was up to date. I could not get the download they sent to let them log on open

Asked by karmour 2 months ago

Bookmarks

How do I have more bookmarks than the 9 that are listed. I used to have a list of 20 or 25 bookmarks. Now if I add a new bookmark, one of the old ones is deleted. … (read more)

How do I have more bookmarks than the 9 that are listed. I used to have a list of 20 or 25 bookmarks. Now if I add a new bookmark, one of the old ones is deleted.

Asked by garrytody8 2 months ago

Bookmark toolbar no longer at top of page

I updated Firefox the other day and now I have to use the sidebar to get to my bookmarks. I want my bookmarks back at the top of the page where they're easy to see and ge… (read more)

I updated Firefox the other day and now I have to use the sidebar to get to my bookmarks. I want my bookmarks back at the top of the page where they're easy to see and get to. Yes, "Always show" is checked for the bookmarks toolbar under View.

Asked by carlapwhite 2 months ago

Last reply by javeedjami321 2 months ago

Bookmarks

I have a bookmark tap on the right top and on the left top. I'm trying to rearrange the order of the bookmarks on the right side to match the order there in on the left s… (read more)

I have a bookmark tap on the right top and on the left top. I'm trying to rearrange the order of the bookmarks on the right side to match the order there in on the left side. I'm not able to change the order there in on the right side. I tried dragging them down or up but it won't work. Does anyone know who to change the order of what my book marks are in on the right side?

Asked by jkbaniasr 2 months ago

Sorting Bookmarks Problem

I appreciated how easy it was to restore my bookmarks, but I also discovered another problem in the process. When I went to sort my bookmarks by name, it sorted but added… (read more)

I appreciated how easy it was to restore my bookmarks, but I also discovered another problem in the process. When I went to sort my bookmarks by name, it sorted but added in a gazillion bookmarks that had been deleted many years ago. I have no idea how or why this is happening. Again, I need help. This was, of course, what happened when I asked for help previously. Somehow the sorting (by Name) has been corrupted.

Asked by Candee Wilson 2 months ago

Bookmarks will not save correctly

Whenever I save a page, it takes two attempts to save correctly. 1st attempt, the page is saved to my bookmarks menu, despite selecting another folder. 2nd attempt, the p… (read more)

Whenever I save a page, it takes two attempts to save correctly. 1st attempt, the page is saved to my bookmarks menu, despite selecting another folder. 2nd attempt, the page save correctly to the folder selected. I was wondering if anyone knew how get my browser back to one save attempt. Thanks for your help!

Asked by Gohan69 2 months ago

bookmarklet working on google chrome but not on firefox

i got this long bookmarklet https://pastebin.com/MZmzEy5C and its working on google chrome but not on firefox when i add it on firefox nothing happens no errors too so wh… (read more)

i got this long bookmarklet https://pastebin.com/MZmzEy5C and its working on google chrome but not on firefox when i add it on firefox nothing happens no errors too so whats wrong? thanks for advance replies, btw this bookmarklet is use for my huawei modem web control panel it adds a lot of functionality to it

Asked by deg 2 months ago

how to get rid of double spacing in bookmarks and other bookmarks drop-down lists

version 129.0.2 64bit on Win11 cannot find any setting to get rid of double spacing in bookmarks and other bookmarks drop-down lists. lack of scroll bars makes this bad … (read more)

version 129.0.2 64bit on Win11

cannot find any setting to get rid of double spacing in bookmarks and other bookmarks drop-down lists. lack of scroll bars makes this bad configuration in firefox even worse.

Asked by mark.plews 2 months ago

  • Archived

Can't import or restore backups into a new profile

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from m… (read more)

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

Asked by kalkin 2 years ago

Last reply by Terry 2 years ago

  • Archived

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank yo… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Lost all my sync data after installing new Windows

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved… (read more)

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved and for over 6+ months effort . can anyone tell me how i can recover it or how can i contact firefox chat agent

Asked by aounshah86.as 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox bookmarks lost after update

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be c… (read more)

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be cleared from my profile. Can they be recovered?

Asked by jimbobboy 2 years ago

Last reply by sangam124 1 year ago