Showing questions tagged: Show all questions

Sometimes (not always) it takes 2 or 3 clicks to go to a link.

I am seeing a very odd behavior. Sometimes, not always, it takes two or sometimes even three clicks to go to a link, especially bookmarks for some reason. That and at t… (read more)

I am seeing a very odd behavior. Sometimes, not always, it takes two or sometimes even three clicks to go to a link, especially bookmarks for some reason. That and at times I have to click on the address bar and hit enter even if I clicked a link to go to a new site. Mostly this happens with bookmarks and history items, but not always. I have disabled hardware acceleration and my few add-ons, I even put Firefox into safe mode to try to diagnose the issue further. Unfortunately I'm still lost and the issue presists. Any thoughts?

I'm using macOS Sonoma 14.1.2 and Firefox was just installed yesterday 120.0.1. The only extensions I have are AdGuard and 1Password.

I have noticed that when it occurs, I see the reload button cycle between the X and the Reload icon for like half a second and then does nothing else until I click on it. I have checked my Internet connection and it has been stable.

Asked by Equationeer 2 months ago

The sign-in security image "verify" system for Mozilla Pocket

I'm having trouble with the sign-in security image "verify" system for Mozilla Pocket? I'm 82 and getting very frustrated with it! I gave up after dealing with 10 in se… (read more)

I'm having trouble with the sign-in security image "verify" system for Mozilla Pocket? I'm 82 and getting very frustrated with it! I gave up after dealing with 10 in sequence today. I currently give Mozilla $20 a month, because I have really enjoyed saving articles to Pocket. However, I may, regrettably, have to give up Pocket - to avoid the frustration of the sign-in - and, possibly just find a new browser!!

Asked by mike11318 2 months ago

FireFox and Thunderbird chrashes during start process

The problem comes up for two days after Windows crashes with a blue screen. After POR Windows recovers itself and now works, but FireFox and Thunderbird chrashes immediat… (read more)

The problem comes up for two days after Windows crashes with a blue screen. After POR Windows recovers itself and now works, but FireFox and Thunderbird chrashes immediately after start. Do you have an idea, what can I do? FireFox crash ID: bp-c4fe47cd-45dc-4024-8cc1-4a2220231204

Thx, Flo

Asked by ff.richter 2 months ago

Why does Firefox stay on the Linkedin page

I'm up to the most current version of Firefox 120.0.1 (64-bit) Windows 11 For this and the last versions over a couple of years whenever I go to; https://www.linkedin.… (read more)

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

Asked by Mr BO 2 months ago

Non-snap Firefox non-functional on some pages

Many pages in firefox become unresponsive for me while loading and then appear to never finish loading. The address bar remains mostly functional, but: the page itsel… (read more)

Many pages in firefox become unresponsive for me while loading and then appear to never finish loading. The address bar remains mostly functional, but:

  • the page itself responds to no clicks or scrolls
  • the favicon in the tabs above the address bar is replaced with an animated loading icon and stays that way
  • the refresh button to the left of the address bar becomes an X and stays that way
  • the cursor icon becomes stuck (e.g. if it was a pointer, it remains a pointer no matter where on the page I move it.)

One example page where this happens is the firefox 'Get community support' forums page itself which loads when I click 'ask now': https://support.mozilla.org/en-US/kb/get-community-support?exit_aaq=1

What's particular about my setup?

I have produced this behaviour when having no browser extensions at all, not even my password manager. I'm using firefox on Linux (Ubuntu 22.04 LTS). I found that on Ubuntu 22.04 LTS, it comes installed as a snap even if I install it with `apt install firefox`, and I really needed a non-snap implementation so that I could integrate my password manager. (I'm using 1Password. To integrate the 1Password browser extension with the 1Password desktop application, I can't have firefox sandboxed by snap.) Therefore, I installed firefox as a deb package using the instructions given on https://www.omgubuntu.co.uk/2022/04/how-to-install-firefox-deb-apt-ubuntu-22-04:

```

  1. remove the Firefox Snap:

sudo snap remove firefox

  1. add the Mozilla Team PPA to your list of software sources:

sudo add-apt-repository ppa:mozillateam/ppa

  1. tell apt to prefer the PPA/deb/apt version of Firefox:

echo ' Package: * Pin: release o=LP-PPA-mozillateam Pin-Priority: 1001 ' | sudo tee /etc/apt/preferences.d/mozilla-firefox

  1. tell apt to install future upgrades automatically

echo 'Unattended-Upgrade::Allowed-Origins:: "LP-PPA-mozillateam:${distro_codename}";' | sudo tee /etc/apt/apt.conf.d/51unattended-upgrades-firefox

  1. install the Firefox deb using apt:

sudo apt install firefox ```

Is there a better course of action? Having this password-manager integration is essential to me.

Asked by quinesquines+firefox 2 months ago

I keep getting tab crashes

I've had this problem for a week now. Here is the latest crash report ID: bp-7ef21477-bf22-4431-9555-fa25c0231211 Also, I've attached a screen shot of the report (althou… (read more)

I've had this problem for a week now. Here is the latest crash report ID: bp-7ef21477-bf22-4431-9555-fa25c0231211

Also, I've attached a screen shot of the report (although I don't know how to read it). Any help for what the problem is or how to fix it? I've already re-installed Firefox once.

Thanks Dan

Asked by Daniel Goldring 2 months ago

Firefox Won't Let me Unmount USB Drive

This problem just started recently, where I can't unmount an external USB drive without getting this error message: The disk "Projects" couldn't be ejected because "Fire… (read more)

This problem just started recently, where I can't unmount an external USB drive without getting this error message:

The disk "Projects" couldn't be ejected because "Firefox" is using it.

I hate to keep quitting FF just to unmount a USB drive - that means logging in again to various web accounts.

My only extensions running right now are Enhancer for YouTube, Grammarly, and Facebook Container.

What's preventing me from unmounting a USB drive?

Thanks!

Asked by Thomas Hanser 2 months ago

I can't open videos on YouTube. Com and load or buffing and can't play

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of re… (read more)

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of refreshing it plays and it is same at all time so please fix it

Asked by Gudi Rana 2 months ago

Can't print PDF from in Firefox

Firefox for some reason fails to print the document. Each time a “Print” button on viewer’s toolbar is clicked, an NS_ERROR_FAILURE error appears in the console (see scre… (read more)

Firefox for some reason fails to print the document. Each time a “Print” button on viewer’s toolbar is clicked, an NS_ERROR_FAILURE error appears in the console (see screenshot). Other buttons work as intended. The PDF itself is rendered correctly. The only issue is printing in Firefox.

firefox stops roboform from logging into websites

if firefox is present on my computer it allows roboform to open websites but will not allow login to be completed even in microsoft edge or firefox If firefox is remove… (read more)

if firefox is present on my computer it allows roboform to open websites but will not allow login to be completed even in microsoft edge or firefox If firefox is removed roboform works fine in microsoft I have uninstalled firefox several times and reinstalled to no effect including roboform as a FF extension

Asked by harry watters 2 months ago

Mozilla incompatibility

I have had many recent issues accessing things with Firefox. A couple examples are Slack and NEUP.gov. If I try to go to NEUP.gov it never loads. If i try to log into the… (read more)

I have had many recent issues accessing things with Firefox. A couple examples are Slack and NEUP.gov. If I try to go to NEUP.gov it never loads. If i try to log into the University of Michigan enterprise Slack, via SSO, it says 400 Bad Request.

Both of these work fine if I do them on Chrome. I also talked to Slack, and they suggested it is not on their end. I don't want to switch to Chrome, but if I can't access the sites I need to on Firefox what else can I do? Any ideas on why this is happening would be appreciated.

Asked by Adam Burak 2 months ago

1) Bulk emails being rejected by gmail users 2) Some received emails just code 3) How to move my address books to gmail

Greetings, I am a 77 year old geezer and I have been using Firefox for probably 25 or 30 years. PROBLEMS: 1) bulk emails sent to my customers are rejected by mostly gmai… (read more)

Greetings, I am a 77 year old geezer and I have been using Firefox for probably 25 or 30 years. PROBLEMS: 1) bulk emails sent to my customers are rejected by mostly gmail accounts. 2) Emails sent to me of airline group bookings arrive as pages of code that I cannot read. THESE TWO ISSUES ARE NEW PROBLEMS I HAVE NEVER SEEN BEFORE -- STARTED ABOUT 3 MONTHS AGO 3) How do I move/transfer all of my address books/database to a gmail account?

Like I mentioned, I am a geezer, so please be gentle as I understand none of this. Thanks, Walt

Asked by wabolton4 3 months ago

subscribed to newspapers

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fi… (read more)

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fixed the problem only temporarily.

Thank you, Mike

Asked by mjohnson3020 2 months ago

YouTube slowdown when loading videos

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpo… (read more)

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpoints for my search but I couldn't separate them and also it lagged a lot when having unloaded tabs. LibreWolf provides a better service maybe you could understand the frustration that Firefox had on me. There's no section for videos.

Asked by Ruyeex 2 months ago

Slow Loading video

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in … (read more)

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in Youtube, in firefox the video have to download certain amount so that it can show the video,which causes stutter and slow loading, in chrome its instantly loads we who using with limited internet speed facing this issue, hope you will fix this, thanks in advance You guys are great, sending love

Asked by diptochowdhury1919 2 months ago

alert box not closing when the page is reloaded

Hi All, Deploying few features for a system using firefox browser. In once scenario, on a user action , showing an alert box and redirecting page to new URL. On … (read more)

Hi All,

Deploying few  features for a system using firefox browser. 

In once scenario, on a user action , showing an alert box and redirecting page to new URL. On this , new page is loaded and after loading the page, the alert box disappeared This is working in my last system configuration, which is MozillaFirefox-78.9.0-112.54.1.x86_64

I am upgrading the system now I am using MozillaFirefox-115.3.1-150200.152.111.1.x86_64 In this configuration, the previous alert box is not removed when page is reloaded Any configuration/setting has to be done in firebox browser to automatically close the alert box?

Asked by J G 2 months ago