Firefox Support Forum

I have noticed that my mouse becomes unresponsive exclusively when clicking Browser items in Firefox 124.0.2 (64-bit) on Mac OS Sonoma 14.4.1

usually everything is fine for a while, then after a small working period I can still hover over items in Firefox but any click action (right or left) is ignored by Firefox or pages in Firefox.

At the same time clicking in other apps is still working fine.

When restarting firefox the functionality often re-occurs and works again for a certain time.

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access to which was blocked by Mozilla, the automatic updating of certificates had not worked. Which the site technicians resolved following a request I sent to them.

Hi, I've just switched to Firefox and I've been customising settings to make it work the way I like.

I prefer having my browser open a blank page whenever I open a new tab or a new window. I've noticed that Firefox opens my homepage when I open a new window, and unfortunately I'm not able to set that to a blank page on my work computer because my employer controls what I have set as my homepage.

Is there any way I can configure Firefox to open my new tab page, or a blank page, when I open a new window, instead of opening my homepage?

Hi all!

I am using Firefox Multi-Account containers with Firefox 120.0.1 (64-bit) and the New Outlook desktop client with Windows 10(*). I have more than one Office 365/Outlook account, so I use different containers for each account.

Whenever I click on any link in New Outlook, it opens in one of my Firefox containers rather than in a default No Container tab.

Unfortunately, it opens in a container where I am logged into a different Office365 account than the one I use for the desktop client. This means any Office or organisation-specific links fail to work unless I copy and paste the link across.

Is there some way to force Outlook to open these tabs as No Container?

Thanks, penguinoid

(*) I'm using a university owned/managed computer and they've disabled the option to update to Windows 11

Hi, Following https://support.mozilla.org/en-US/questions/1199797 where I can't reply.

The provided solution isn't enough (in my case, the certificate was already there, although there were intermediate certificates without websites allowed - I added that trust, as well as imported more corporate root certificates but I'm not sure any of this was necessary).

Anyway, many web pages didn't work, as all http requests beyond the original one were redirected through zscaler proxy 2-factor auth. All js, css, images came back with a 307 and the corporate authentication page, immediately followed by a call to the redirection, coming back as 200 ... but with the same auth page. I saw that the original request (the base html) was always sent with "ssm_au_c" cookie but page resource requests were not.

I did solve the issue. I had to change the tracking protection options from "Standard" to "Custom" and uncheck "Cookies". Now everything works.

I don't really need an answer but, as others may have the issue and I can't post in the original thread (which is archived), I figured that I should post it somewhere. However, if there is a way to keep tracking protection in place and only add an exception for ZScaler, that'd be great. Adding "zscalerthree.net" in the exceptions didn't do the trick.

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! Does this mean that Firefox on my PC/Phone is insecure ? or are they trying to get me to use their software ?

We are attempting to disable DNS over HTTPS by pushing a configuration profile from JAMF Pro. The profile completes successfully and shows it is disabled, but Firefox will still show it is enabled. Has anyone else encountered this? We are using our own DNS Resolvers and need to not have Firefox force theirs. BTW, in order to avoid confusion, this is specific to MAC OS machines only. Thank you!

I am experiencing more and more pages suddenly not working on numerous websites. I am working with an Imac running OS 10.9.5. I am experiencing problems with Firefox, Chrome and Safari and am having to revert to my Microsoft Lap top for a working browser.

Any ideas on this???

I am trying to use OBS Virtual camera, I am resetting permissions of camera access, removing cache and data to be sure, and selecting it but it still doesn't let me use OBS Virtual Cam and selects Built in cam automatically does anyone has any solutions ?

when I enter for first time I can select and i select OBS Virtual Cam and I click on Allow and then next window pops up and it doesnt let me select anything else...

I am using Firefox on Mac - I usually minimize instead of closing - It has started making a TAPPING NOISE I thought it was my computer - but It now has happened to 3 different computers and one is brand new - T T T T TTT , I have narrowed it down to Firefox, when I minimize it will do it, then opened and it stopped and min. then start, repeeat - now it does the TTTTT all the time with it open or minimized. What is going on?

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file location.) When I opened Firefox it had reset the primary profile to be default, so I changed it back to my BetterFox profile. Since then I've run into several oddities, such as Firefox crashing when it's running in the background, getting an error saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window," when I try to open it, invisible shortcuts in my taskbar(see image) and my bookmark visibility resetting from always to only in new tab every time I start up Firefox. Please help me.

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open Activity Manager that process spikes to %50 to %80 CPU usage. Killing the process does nothing and quitting out of Firefox does nothing either. I made sure Firefox is fully updated, but still nothing. I'm not sure whether it's a problem with my Macbook Pro's fonts or if it's a problem with Firefox, but I'd like my browser to be reliable.

Does anyone know what might be causing this issue or what I can do to resolve it?