Firefox Support Forum

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix the issue.

But if I try to Bookmark the same page again, I am asked to edit it. So it must be in the folder but it is not visible! Help!

I have Firefox 99.0.1 (64-Bit) now & have not had a problem in the past accessing https://customer.xfinity.com/#/services/internet#usage.

Now, it partially loads & often get the "SSL_ERROR_BAD_MAC_ALERT" error.

In looking it up, this error appears to be specific to Firefox.

It was an issue 3 years ago: [https://support.mozilla.org/en-US/que.../1256432].

For the past few years, Firefox has had more problems with websites that work fine in other browsers, even the EDGE browser. Even in the 3-year-old bug mention above, it works in other browsers, but in the Firefox browser fails.

Firefox needs to fix this bug. It should not be an issue for over 3 years, especially when it works fine in other browsers.

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. If I go to about:profiles, one of the profiles listed will (so far) have my lost information. When I recovered the first time, I quickly created a profile if the current, good configuration. However, now when the problem recurs and I go back to that profile I created, Firefox is once again a single tab of a URL I've never seen. I'm afraid I will lose everything!

BTW the first symptom was that when I clicked on a link in email (Outlook 2021), the link opened in a new Firefox window, not a new tab of the current window. This, despite telling Firefox not to do that in Settings and checking about:configuration to make sure it would not occur.

-Rick Exner

I would like to request a feature that will automatically collapse any add-on not active in the correct tab to fold back into the overflow arrow, simple as that

(I don't even know if any devs see this forum, but I don't know where is a good place to give feedback)

I need to constantly copy/paste in my job -- quickly, I do online support -- and the latest version seems to have disabled the right click copy/paste menu. It either doesn't do it at all, or it pastes only the last word. I have to paste single sentences out of other paragraphs, or copy URLs. What's up with the functionality not working? It is a serious problem. I've used firefox happily and almost exclusively for years, but if this continues, I'll have to go to another browser. Fix the problem so copy/paste using the right click menu works for any amount of text from any source.

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed to disappear when Firefox did its renewal thing and I had to sort out all my favourites along the task bar again.

searches blocked, message says "You don't have permission to access the requested URL on this server. Reference: 18.84e4317.1650916378.518b3b92"

I get this message on everything now. I visit the same websites all the time, can't get to them now. this is quite annoying!

Firefox will only open in Safe mode, previously it was working but now it's not.

I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit)

When I try to open it in command line, it's also only opening in safe mode but I do also get some error messages that I've included below.

So what does all this stuff below from the command line actually mean? And how do I fix it?

matthew@matthew-desktop:/var/log$ firefox Gtk-Message: 22:02:17.854: Failed to load module "canberra-gtk-module" Gtk-Message: 22:02:17.855: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

(firefox:23012): Gdk-WARNING **: 22:02:19.034: The program 'firefox' received an X Window System error. This probably reflects a bug in the program. The error was 'BadAlloc'.

 (Details: serial 506 error_code 11 request_code 146 (unknown) minor_code 7)
 (Note to programmers: normally, X errors are reported asynchronously;
  that is, you will receive the error a while after causing it.
  To debug your program, run it with the GDK_SYNCHRONIZE environment
  variable to change this behavior. You can then get a meaningful
  backtrace from your debugger if you break on the gdk_x_error() function.)

Exiting due to channel error. matthew@matthew-desktop:/var/log$

have mac 10.10.5 -tried to install newer firefox browser (not compatible) and in process lost old version of broswer and all bookmarks. Can find and reinstall original browser and regain my bookmarks

I need support by phone!!!

All your support answers on the web page do not help.

Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON.

I have donated to Mozilla. If you can't help me, I certainly won't be donating ever again.

When downloading financial data to Moneydance software, the download correctly opens Moneydance and update data file correctly, but after v98 Firefox update a second identical .qfx file is downloaded to my desktop which I then have to securely delete as a redundant file on my PC.... This is new behavior, has always worked perfectly previously. Firefox settings under Files and Application header are as follows: Downloads: Save files to Desktop Applications: Actions are set to use Moneydance.exe for all OFX and QFX financial data

The extra file showing up on my desktop is new and unwanted. It seems to be unneeded as it can be deleted without any obvious effect and no loss of data in Moneydance

I am trying to give height more than 8 digits and and i hover over element using inspect its showing widthx0, upto 8 digit is working fine. Please help me in this issue, or a explanation why its happening like that

Thanks for last message you sent via "no-repy".

You ask me questions in those e-mails, but I can't reply.

The last had a lot of if you are running this ..... then this ....

I'm not using Windows XP or Vista!!!

I keep my software up to date.

Well, I guess I have to part from Mozilla. For a long while it was so good, but lately ...

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar.

Firefox support's "upload images" not working, so i uploaded screenshots on an external site.

Settings page

Address Bar

As the title explains, Firefox clears my cookies whenever i open it. not when i close it, but when i open.

the option to clear cookies on close is off, i have no clue why it's doing this, i know it's not an extension or a program. ( at least i hope it's not )

thankfully it always makes a backup but i really don't want to have to through the files and remove the .bak every single time i wanna go through the internet. any advice?

I can not get into my msn/outlook email. I keep getting an error: not loading javascript.

I must get in email from my desktop.

please help me. Microsoft did send to you a ticket # 1038412429