Showing questions tagged: Show all questions

Drag and Drop downloads from Firefox toolbar to MacOS folder no longer working

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer abl… (read more)

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Asked by Eli Maughan 2 weeks ago

Last reply by ArtistQ 1 week ago

Bookmarks deleted and not reapearing after restore

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. … (read more)

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. I went to bookmarks - restore and they did not appear after restoring the backup from a month ago. These bookmarks marked several websites I'd collected through years of study. Could someone please help me recover these?

Asked by hunterroberts1996 1 week ago

Last reply by CraigS26 1 week ago

my website jimmchughphotographs is nolonger loading on Firefox or my computer, saying it's not secure.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just notic… (read more)

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

Asked by jim372 1 week ago

Last reply by cor-el 1 week ago

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (read more)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 month ago

Last reply by Randy C. 1 week ago

Sites Do Not Work After Recent Update to 111.01

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Ch… (read more)

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

Asked by suzanne77 1 week ago

Last reply by TyDraniu 1 week ago

When will TLS 1.0 won't be supported without exception?

Hi Firefox team, I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-ena… (read more)

Hi Firefox team,

I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-enable it to support some goverment TLS 1.0 website for COVID reason.

We now have a website(based TLS 1.0). That site is no longer available on Chrome, but it's still available on latest Firefox version by today(Mar 21, 2023). I'd like to know do you have a plan to officially stop supporting TLS 1.0 website again without exception? If so, when will it happen?

Thanks

Asked by renyinick2 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I can't drag a downloaded file from Firefox to my desktop on a mac

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and noth… (read more)

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.

Asked by cara.moretti 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

My Firefox account has disappeared.

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account u… (read more)

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Asked by gpmach5 1 week ago

Last reply by JJAskiz 1 week ago

English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (read more)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 1 week ago

Last reply by Paraphraser online 1 week ago

UPS website won't load

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the pri… (read more)

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the privacy section and it that doesn't seem to do it. Thanks! Alison

Asked by akhoekstra 1 week ago

Last reply by cor-el 1 week ago

Application error: a client-side exception has occurred (see the browser console for more information).

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyo… (read more)

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyone reccomend browsers?

I have tried everything and nothing works, I can only use websites in troubleshoot mode but don't unsderstand what the problem is in the code (I am not a dev or software engineer so I have trouble getting rid of the problem in code because I barely understand the code).

I don't want to have to only use this browser on troubleshoot mode, I have tried disabling add-ons that could be the issue like Adblocker but to no avail.

This is now effecting my studying and dissertation writing.

Asked by Mae 1 week ago

Last reply by cor-el 1 week ago

Move the close button to the left

I have been using these userChrome settings: https://support.mozilla.org/en-US/questions/1365405 and now with the latest release, the close button is back to the righ… (read more)

I have been using these userChrome settings:

 https://support.mozilla.org/en-US/questions/1365405

and now with the latest release, the close button is back to the right. That Mozilla doesn't follow the OS environment norms is utterly baffling, or at least provide a Setting for close button position. Can anyone provide a solution please?

Asked by rob196 2 weeks ago

Last reply by Ed 1 week ago

What is the puzzle piece icon in the Toolbar?

In the last month or so a new icon has appeared in the Firefox Toolbar. It looks like a puzzle piece and is near the far right of the Toolbar. If you click it you go to… (read more)

In the last month or so a new icon has appeared in the Firefox Toolbar. It looks like a puzzle piece and is near the far right of the Toolbar. If you click it you go to about:addons. Why is it here, and how do I get rid of it?

Asked by Rumboogy 1 month ago

Last reply by cor-el 1 week ago

How to make [address bar search/new-URL] + [alt-return] open new tab in BACKGROUND?

Hi all! When I alt-click, I always want a new tab to appear, but in the background—never forcing me to navigate away from my current window. (I'm a Mac user, and use the… (read more)

Hi all!

When I alt-click, I always want a new tab to appear, but in the background—never forcing me to navigate away from my current window. (I'm a Mac user, and use the Command key as my alt.) I've successfully toggled settings in about:config to make this happen in 90% of cases. But...

When I type into the address bar and hit alt-return, Firefox always forces the new tab into the foreground (whether a search result or a typed URL). How do I change this setting to background?

Thanks!

Asked by s.alexander.reed 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago