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remote control

Hello, I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to ope… (read more)

Hello,

I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to open and upon opening my second attempt Firefox will open but give me a pink address bar with a robot stating "browser is under remote control (reason: Dev Tools)" and the only thing that seems to get rid of this temporarily is going to my control panel (I'm a windows user) and toggling the remote assistance checkbox (I keep it unchecked since this problem has occurred). Then after re-opening Firefox again, it appears to work normally - no pink address bar with robot. Is there a permanent fix for this? Is it an OS issue or a Firefox issue? Maybe both? Any insight would be greatly appreciated. I am fairly tech savvy, but not too familiar with browser interfaces and solutions involving the command line.

Thank you,

Asked by MJW 1 month ago

Last reply by cor-el 1 month ago

Perms cant be given sites

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search f… (read more)

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search for sites and thats it. its annoying cuz on textnow i have to keep granting perms

Asked by STERBEN_BLADE 1 month ago

Last reply by cor-el 1 month ago

Centrum poradenstva a prevencie

Varovanie: možné bezpečnostné riziko Ako to napraviť, ďakujem Aplikácia Firefox rozpoznala problém a stránku poradenstvo-mikulas.lepsiweb.sk nenačítala. Webová stránka je… (read more)

Varovanie: možné bezpečnostné riziko Ako to napraviť, ďakujem Aplikácia Firefox rozpoznala problém a stránku poradenstvo-mikulas.lepsiweb.sk nenačítala. Webová stránka je buď zle nastavená alebo hodiny na vašom počítači nejdú správne.

Pravdepodobne stránke vypršala platnosť certifikátu, čo bráni aplikácii Firefox bezpečne sa pripojiť. Ak sa napriek tomu rozhodnete stránku navštíviť, útočníci sa môžu pokúsiť ukradnúť vaše informácie, ako sú heslá, e‑mailové adresy alebo čísla platobných kariet.

Čo s tým môžete urobiť?

Tento problém je pravdepodobne na strane webovej stránky a vy ho, bohužiaľ, nedokážete vyriešiť. O probléme môžete informovať správcu webovej stránky.

Ďalšie informácie…

Asked by frajtova 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

images don't load because hyperlink too long FF 126.0.1

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outl… (read more)

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outlook.com. Microsoft Tech Support is unresponsive. The sending websites refuse to help.

It seems to me that FF chokes on the length of the hyperlink. Here is a sample: https://kelbyone.acemlnb.com/lt.php?x=3DZy~GE2JaTN5XV.-wy5heOd~nAnuwAjluw2Z5PEIaOb5p8qy0y.0uJz2nRzit~yjvYwXncWJXCf657

If I paste the hyperlink into the search window, the page will load. When I forward the e-mail from Outlook to yahoo mail, the image displays.

I am running extensions Adblocker Ultimate and DuckDuckGo Privacy Essentials.

I would like help with this, at least, to identify where the problem is.

Asked by lcdebaca52 1 month ago

Last reply by cor-el 1 month ago

stubborn cached web content

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit.… (read more)

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

Asked by S+x2Yn8 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Video in Firefox

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not n… (read more)

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

Asked by Duane Loftus 1 month ago

Last reply by jonzn4SUSE 1 month ago

Tahoo Mail attachments

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be… (read more)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Asked by upensaraiya 1 month ago

Last reply by jonzn4SUSE 1 month ago

Setting new Tabs to open to my home page

I used to be able to open a new tab and have it open to my standard home page. Now the only options are blank or the firefox page for a new tab. WHY??? I want to see my h… (read more)

I used to be able to open a new tab and have it open to my standard home page. Now the only options are blank or the firefox page for a new tab. WHY??? I want to see my home page when I open a new tab.

Asked by Bill 1 month ago

Last reply by cor-el 1 month ago

Tab crash

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox … (read more)

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox that says it will report the tab crash and then at the bottom of the info box there is the option of reconnecting or reestablishing the connection with the tab that had just crashed but nothing seems to be happening. I am not getting an indication that the issue is being looked at and I am 99% positive that no one from Firefox has been in touch with me about a permanent fix for this issue which is becoming more annoying all the time. In the past week or so it has happened around 4 or 5 times. So what can be done? I look forward to getting this issue resolved.

Asked by Stray_Horne 1 month ago

Last reply by Paul 1 month ago

Can not do video call on Facebook from this browser

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do … (read more)

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do some do not. I disabled all addons and still it says the same error. Is it because of Facebook encryptions? I also could before. So what now?

Asked by Mary 1 month ago

Last reply by marry shah 1 month ago

Search filters are missing from YouTube when using Firefox, but they appear in Chrome.

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome s… (read more)

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome site.)

Asked by karen113 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

View-only mode for a webpage (not Reader Mode)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page. This c… (read more)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page.

This could also be considering having a form etc in draft form as view-only so you go into "View Only Mode" and work the webpage as a reference etc. without having to worry about any accidental submission or mistakes.

If someone knows of Add-ons or how we can achieve it with FF, it would be much appreciated. Posting, since I expect to have this case often.

Asked by Abhishek Purushothama 1 month ago

Last reply by TechHorse 1 month ago

Webpage keeps saying "The page was not displayed because the request entity is too large."

Whenever I try to load up the https://edfinancial.studentaid.gov/welcome login page, I keep getting a white page with "The page was not displayed because the request enti… (read more)

Whenever I try to load up the https://edfinancial.studentaid.gov/welcome login page, I keep getting a white page with "The page was not displayed because the request entity is too large." I was wondering if anyone had any idea on how to fix it so I can look at my student loans.

Asked by Timber 1 month ago

Last reply by cor-el 1 month ago

store login failure

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge {"sec-cp-challenge": "true… (read more)

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge

{"sec-cp-challenge": "true","provider":"recaptcha","provider_secret_public":"6LfU2I4aAAAAABeLkTGHOItQ5XTtsv2BpEBonIj_","branding_url_content":"/_sec/cp_challenge/message-4-4.htm"}

Asked by Bill Stockton 1 month ago

Last reply by cor-el 1 month ago

Add-ons not visible in toolbar customization

I have added many add-ons, some of them are visible in the screenshot. But i can't pin them to the toolbar. And therefore not able to use them. For some reason only thre… (read more)

I have added many add-ons, some of them are visible in the screenshot. But i can't pin them to the toolbar. And therefore not able to use them. For some reason only three of them are visible when i click the plugin button in the toolbar and only one of them namely 'ublock origin' is pinned by default. I have tried many things but still not able to pin any plugin

Asked by samrridh.code 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

New tabs keep crashing.

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so t… (read more)

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so that did not cause the problem. I also run Norton antivirus and Norton Ultimate utilities software and regularly clean out files and scan my computer for malware. Not sure if Ultimate Utilities is the problem since I have had other problems in the past with that program. Also, I wonder if Windows updates caused this problem? This has also caused problems in the past. To get around this problem I have to copy the link then right click on my mouse and open a new window the paste the link. Very annoying and time consuming. How do I fix the continual tabs crashing problem?

Asked by c m 1 month ago

Last reply by cor-el 1 month ago