Firefox Support Forum

hi my email: [email removed from public] i transfered firfox open tabs( i have android phone) from my phone to pc firefox 3 months ago. i collected them a long time and saved them in a folder with name mobile bookmark in my pc and then i cleaned all firefox data on my phone to speed up it . today i referred to see the bookmarks in my pc, the folder - mobile bookmark- was there but was empty. i searched net and read some suggestion as yours : https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update but i can not see my bookmark . how can i do now? do you have any suggestion?

I mistakenly exited the left side bookmark sidebar. I would like to return it to the default setting, but have not been able to find instructions to do so or find a way to do it through the given menus.

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html file. I am using ubuntu 22.04.

Took screenshot but add images browse button does not bring up file list.

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering my saved bookmarks

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe I need to go with Safari.

I was getting ready to cleanup my Win 10 laptop using Disk Cleanup and CCleaner. I didn't want to lose my History and cleanups always remove it so I opened History > clicked on Import& Backup and choose Backup to create a bookmarks-date.json file.

When I went back after cleaning up and clicked on Restore, chose the correct json file it said "This will replace all of your current bookmarks with the backup. Are you sure?" I clicked OK thinking that would restore them, but when I opened Firefox not only was the Bookmark tool bar missing but all the bookmarks were gone!!! How can I get my Bookmarks back?? They are stored in my Profile, right? What do I do when I find the file? I see no options to restore the file.  ??/

I have a fairly recent backup of the whole hard drive. I could find the file and copy it but where would I paste it to get my Bookmarks back??

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new device when it recognizes my email

in order to recover my bookmarks I need the code sent to [email2]@kyndryl.com instead of [email1]@us.ibm.com. [email1]@us.ibm.com no longer exists so sending the code there is not helpful. [email2]@kyndryl.com replaced [email1]@us.ibm.com

It's NOT just Bookmarks but topic did not have a good choice.

My problem is that Firefox is opening with the wrong version? When I click a link in another program, like Discord or some others, it does not open with MY version, with the tabs and menus, etc. And if I try to save a bookmark it does not have MY saved bookmarks? So to get around this I copy the URL, open MY real Firefox, paste the URL into it, press enter to go there and then save I my bookmark. If I open my Firefox with a link to Firefox EVERYTHING is normal. It's ONLY when I try opening a link in a different program.

PLEASE Help, I don't know what is wrong. This only started about 10 days agO??

Hi there,

I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-folder just opens it. However for some unknown reason, some folders just don't open on hovering. By contrast, opening the "Manage bookmarks" pane shows all bookmarks are there and functional. The issue only appears in the menus, and I'm not sure when it appeared exactly.

Already tried: Renaming faulty folders: no effect Moving bookmarks into a newly created folder: no effect Moving faulty folders into an already-working folder: works, except if the folder is the one containing the root menu.

Screenshots: A working sub-menu: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-24-be01e3.png

Two different, non-opening submenus: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-43-4a4bb1.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-50-615eee.png

How to solve this strange issue?

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows 11 laptop, nothing happens. Even found and removed the "block protection" in the HTML file.

Why am I unable to import a firefox bookmark HTML file?

Thanks for any solutions anyone can provide.

As I said in the title I can't right-click bookmarks if they are in folders, but there is no problem if they are in bookmarks toolbar. This issue appears only in full screen mode. I've tried using troubleshooting mode, but nothing has changed.

hello. i wish i could remove this from menu (see pic) and make that FF wont track and save recent bookmarks (personaly i thing its usles) . any solution? thanks in advance

Hello there,

I have a new computer and I signed in using my Firefox account in order to import my bookmarks. They did not all show up so I added bookmarks as I went along. The problem is that my bookmarks name are correct but when I click on them, it takes me to a different website, and not necessarily one I have saved. Under ma bank's bookmark for example, when I click on it, it takes me to a Government page that I visited a few days ago (but did not save as a bookmark). I have already reset the names for all by bookmarks, but this problem keeps occurring. If anyone could help me sort this out, I would be grateful. Thanks and regards K