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Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 2 months ago

Last reply by mikebrady60 1 week ago

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 3 months ago

Last reply by Straggler 2 weeks ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 months ago

Last reply by arugula 1 month ago

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Secure Connection Failed An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future). Erro… (read more)

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by jayam foundations 2 months ago

Last reply by ggirik 1 month ago

Firefox access to Frontier.com

For many years, I have paid my telephone bill on-line using Firefox. Suddenly, I can on longer access <frontier.com> using Firefox. Chrome works find using the ve… (read more)

For many years, I have paid my telephone bill on-line using Firefox. Suddenly, I can on longer access <frontier.com> using Firefox. Chrome works find using the very same URL. But once inside the home page for Frontier, I can no longer login using Firefox. Grateful for any help. Thanks Email removed for privacy reasons

Asked by thompson29 3 months ago

Last reply by cor-el 1 month ago

Issues with Website Reloading on Firefox

Hi Firefox Community, I'm experiencing an issue with my website, https://letmewatchthiss.com/, specifically on the Firefox browser. While the site functions correctly ac… (read more)

Hi Firefox Community,

I'm experiencing an issue with my website, https://letmewatchthiss.com/, specifically on the Firefox browser. While the site functions correctly across other browsers, it's not reloading properly in Firefox.

Issue Description: Website URL: https://letmewatchthiss.com/ Problem: The site reloads inconsistently or fails to load entirely on Firefox. Affected Browsers: Firefox (issue does not appear in Chrome, Edge, or Safari).

Steps Taken:

  • Cleared Firefox cache and cookies.
  • Checked for any extensions that might be causing conflicts.
  • Verified that the issue persists across multiple devices running Firefox.

What I Need Help With:

Suggestions: Any advice on potential fixes or troubleshooting steps specific to Firefox. Insights: If there are known issues or recent updates that might be affecting Firefox compatibility. Any help or insights would be greatly appreciated. Thank you!

Best regards,

Asked by Letmewatchthis 2 months ago

Last reply by ChhotuDada2 1 month ago

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 2 months ago

Last reply by NoahSUMO 1 month ago

Settings enabling themselves on update

Every time Firefox updates it keeps re-enabling settings on its own. Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Rec… (read more)

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Asked by krazzykid2006 3 months ago

Last reply by cor-el 1 month ago

Disable hardware acceleration for PDFs only?

I seem to have a problem with Firefox's builtin PDF viewer. Instead of black text on a white or gray background or something else sensible, I get black text floating over… (read more)

I seem to have a problem with Firefox's builtin PDF viewer. Instead of black text on a white or gray background or something else sensible, I get black text floating over my desktop background in the part of the Firefox window that's showing a PDF. PDFs display fine in an external viewer, but that's just passing the buck, isn't it? Is there a way to fix this on Firefox?

I suspect hardware acceleration is the issue, but everything else seems fine, so I don't want to just blanket disable hardware acceleration. How can acceleration for PDFs alone be disabled?

Asked by Sterrence 2 months ago

Last reply by jonzn4SUSE 1 month ago

I cannot browse

When open firefox I have problem , with may sites that appear and I cannot use it. The same problem I have on work and house with mozilla firefox 64bit. I checked my pc w… (read more)

When open firefox I have problem , with may sites that appear and I cannot use it. The same problem I have on work and house with mozilla firefox 64bit. I checked my pc with antivirus and for malwares but nothing I have. Please help

Asked by kosalpgr 1 month ago

Last reply by cor-el 1 month ago

Issues with sound specifically only in Firefox

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites… (read more)

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites etc. This affects my primary speakers which are set as my default audio device. When I use my headphones, I do have sound.

When I use any other application whether it is steam and the advertisements built into it for game trailers etc, GoG and i'm running a game, running another third party app for games, I have sound on all devices with no issues.

I have checked to see if my settings are mirrored for each device and cannot find any differences. When running youtube in Microsoft Edge and Firefox, my settings are the same but only Edge gets sound. I have tried doing all of this with and without addons installed for Firefox. I have also disabled VPN, tried PC restarts and a fresh install of Firefox.

Asked by Skarwind102 2 months ago

Last reply by jonzn4SUSE 2 months ago

Cannot Play Movies on Amazon (Prime) at HD resolution (6GB) with version 130.0 Firefox

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0. Attempts using Firefox to play movies at HD (highest … (read more)

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0.

Attempts using Firefox to play movies at HD (highest 6GB data resolution) fail. Using, for example, the Edge browser works fine. This problem showed up as noted in the first sentence of this post. Manually changing an obscure "about:config" variable from 1 to 0 did not fix the problem.

I just updated to 130.0, immediately tried to play a movie at highest resolution, it failed. Changed the obscure variable from the value it had, 0, to 1 and it failed still. Changed it back to 0 and it failed.

Asked by YetAnotherUser 2 months ago

Last reply by cor-el 2 months ago

Google sign in pop ups

When I try to search using safari or Firefox, a pop up requires me to sign in to google. How can I stop this or work around it? Is there some way to change the search eng… (read more)

When I try to search using safari or Firefox, a pop up requires me to sign in to google. How can I stop this or work around it? Is there some way to change the search engine?

Asked by nj8ggzm74w 2 months ago

Last reply by ThePillenwerfer 2 months ago

While using firefox as browser and roboform to make passwords upgrades, I had my usbank signed in. did not change any password/user id on this. Now I can't sign in to it.

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or passwor… (read more)

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or password. However, ever since then I am unable to sign in to my us bank site. It brings up the site but as soon as I click to sign in, it greys the screen. I am able to sign in to every other site I have tried on the firefox browser. I am also able to sign in to my us bank site on at least two other browsers without issue. What has happened and how can I fix firefox to allow me to use it? The us bank site is not an app. Thank you.

Asked by PLAYTIME306 2 months ago

Last reply by NoahSUMO 2 months ago

no sound

Hey, my Firefox suddenly isn't making any sound anymore, but everything else on my PC is working fine. The troubleshooting page didn't help at all either. I'm getting des… (read more)

Hey, my Firefox suddenly isn't making any sound anymore, but everything else on my PC is working fine. The troubleshooting page didn't help at all either. I'm getting desperate—restart, reinstalling, etc. didn't help either.

Asked by Peter Liersch 2 months ago

Last reply by jonzn4SUSE 2 months ago

PDF Viewer

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the… (read more)

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the file, none of my highlighting was visible. I have tried alternative browsers, various PDF readers, etc. without luck. I really do need that highlighting. Thank you

Asked by jgashmore 2 months ago

Last reply by jonzn4SUSE 2 months ago

Why can't I get rid of the Yellow Pop Up

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doi… (read more)

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doing that. Does anyone here know about this problem, and to get this thing to stop like period? Thanks for the help....I hope, because it is a real pain. I was using Opera before this, and it never had something like this . Operating System-Windows 11. Browser-Mozilla.

Asked by miscmatters13 2 months ago

Last reply by cor-el 2 months ago

FF on windows too slow saving files

Hello, This is on Win 11, always latest updates to win and FF. For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed b… (read more)

Hello, This is on Win 11, always latest updates to win and FF.

For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed bug reports but nothing back. After starting the save the wheel rotates for 1-2 minutes before finally waking up and saving. FF is completely frozen until its done.

On a second win 11 box, the download are fast but flagged as download failed but the file was actually downloaded

Anyone know anything about this? Like why or how to fix it.

I'm switching to Chrome until this is resolved but I hate Chrome so I hope it will not be a long wait.

Thank you all

Asked by essin 2 months ago

Last reply by jonzn4SUSE 2 months ago