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Firefox icon color on Dock

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you … (read more)

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

Asked by Carlo 1 month ago

Last reply by web65 2 weeks ago

Program freezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 3 weeks ago

Last reply by Kiki 2 weeks ago

Firefox won't let me save any passwords/login info

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it… (read more)

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

Asked by jcordonhill 3 weeks ago

Last reply by Damon 3 weeks ago

I don't see any of my settings or bookmark after switching to a new device

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed … (read more)

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Asked by mohammad.norouzivarkaneh 3 weeks ago

Last reply by Damon 3 weeks ago

Amazon assistant help

I cannot download Amazon assistant. It says I have to install firfox to get it, I already am on firfox but can’t find to download. If I go to Amazon it says the same th… (read more)

I cannot download Amazon assistant. It says I have to install firfox to get it, I already am on firfox but can’t find to download. If I go to Amazon it says the same thing I must download Firefox. I had the same problem with chrome.

Asked by ladydessa1 1 month ago

Last reply by Paul 1 month ago

I run IOS 10.9.5 on an older Mac. Is Firefox 78.15 as far as I can go with updates?

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying… (read more)

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying a new Mac?

Asked by guzzirider06 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Enlarging the font size in toolbar

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or… (read more)

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or tabs. The default is a microfont that is hard to read for some of us. The old add-on is no longer useful, and one other suggestion I was able to find involved changing the settings in configsys. That is an absurd solution for someone not familiar with changing code or intimidated by the process. I'd love to know if there is an easier solution that I'm missing here. And if not ...why?!

Asked by itsizzi 2 months ago

Last reply by cor-el 2 months ago

I get this when I try to open a site Reference #18.a132817.1662925750.1a747096

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer s… (read more)

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer sites are blocked.

Asked by blairbetty77 2 months ago

Last reply by Paul 2 months ago

Old OS 10.11.6 system

I've been using Firefox with my iMac OS 10.11.6 El Capitan I can't update my OS on my otherwise perfectly operational iMac. Firefox was working for me where other browse… (read more)

I've been using Firefox with my iMac OS 10.11.6 El Capitan I can't update my OS on my otherwise perfectly operational iMac. Firefox was working for me where other browsers wouldn't.

Today I was invited to update my firefox system through a website I was visiting. I took up the option without giving attention to the 'No-Go' icon and stupidly replaced the Firefox version I had, Now I have no working firefox option and I cant locate the older version.

I understand the security risk but my Mac system, my expensive internet service provider and my own usual caution around internet use, and my awareness of spam and phishing messages have so far protected me on the web. I'd be very pleased to be able to use the Firefox version that will work with my OS 10.11.6 but I don't seem to be able to find a suitable download.

Can you assist me please albeit entirely at my own risk

Asked by alangosss 3 months ago

Last reply by cor-el 3 months ago

Emails in gmail account being blocked from printing them out.

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is … (read more)

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

Asked by jackie.pearsonmft 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Add on

Français Language Pack by Mozilla Firefox Installation aborted because the add-on appears to be corrupt. Add ESET Password Manager browser extension Download Password Man… (read more)

Français Language Pack by Mozilla Firefox

Installation aborted because the add-on appears to be corrupt.

Add ESET Password Manager browser extension Download Password Manager

Download and install Password Manager as an app or as an extension for your browser.

file could not be installed appears to be corrupted could you help to install these extensions thanks

web pages not opening

I am no IT expert, and I am unable to open web pages , I have cleared history and cache , but it does not make any difference, I have a mac ios desk top pc , I have tried… (read more)

I am no IT expert, and I am unable to open web pages , I have cleared history and cache , but it does not make any difference, I have a mac ios desk top pc , I have tried to access troubleshooit , no luck there either, very bemused

Asked by William Hawker 4 months ago

Last reply by Paul 4 months ago

Cannot download any email attachments

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open … (read more)

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy

Asked by w.oren 4 months ago

Last reply by Paul 4 months ago

Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 4 months ago

Last reply by Dropa 4 months ago

I'm locked out of my developer account

Trying to login to update one of my many published Firefox plugins. It won't take any code from Google Authenticator (Firefox channel), and it won't take any of my saved … (read more)

Trying to login to update one of my many published Firefox plugins. It won't take any code from Google Authenticator (Firefox channel), and it won't take any of my saved recovery codes for Firefox. What's going on? I can't even get any support or ask a question from that account.

BTW, the email for the account in question is [edited email from public] @gmail.com

Of course, I can leave the plugins unsupported, but I don't think that's what you want. Any help will be welcome.

F. Ruiz

Asked by fruizg 5 months ago

Last reply by Paul 4 months ago

  • Archived

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 9 months ago

Last reply by cor-el 6 months ago

  • Archived

Bookmarks

I logged into my account, but the bookmarks were not synced like before. I ask, for the love of God, that you recover my favorites.

Asked by Tácio Cabral 6 months ago

Last reply by Paul 6 months ago