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On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 month ago

Last reply by Madmitch 5 days ago

After update letters missing, discolored or replaced by black squares on different sites

As of today´s update to 87.0 FF has become virtually unuseable on many sites. Tab titles, website address line and contents of websites that were fine so far display miss… (read more)

As of today´s update to 87.0 FF has become virtually unuseable on many sites. Tab titles, website address line and contents of websites that were fine so far display missing or pink singular letters or whole lines of text are made up of blackened squares and rectangles. Upon marking said lines the correct text is visible. What´s going on? Cache and cookies clear, rebooted, still same problem. Hesitant about wiping account regarding having to reinstall all addins that have been running fine for years. Deleted Kaspersky addin in hopes it was the culprit. Unfortunately, no. Any ideas anyone?

Asked by barbara.miller 1 week ago

Last reply by cor-el 6 days ago

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (read more)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Asked by plopardo 1 day ago

Last reply by jonzn4SUSE 19 hours ago

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (read more)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 1 month ago

Last reply by w.al.whittle 2 weeks ago

Random selection of multiple tabs

Suddenly, beginning about three days ago, selecting a tab doesn't always then display that tab but instead the tab is selected in "multiple tab selection" mode WITHOUT pr… (read more)

Suddenly, beginning about three days ago, selecting a tab doesn't always then display that tab but instead the tab is selected in "multiple tab selection" mode WITHOUT pressing the CTRL key. Clicking on a tab highlights the tab instead of displaying the tab. Another click on the tab deselects the tab. Clicking on other tabs, selects rather than displaying them.

Believe me, I understand what multiple tab selection is, how it works and how to correctly use it. This is not the case. I use tabs all day, every day and suddenly Firefox behaves erratically and randomly by selecting the tab and multiple tabs rather than displaying the tab selected.

The workaround is to then select other tabs, deselect all tabs and then select the originally desired tab whereby the tab is displayed. If this is anomaly is unique me and only me, I will take my search to the Linux Cinnamon forums.

Asked by zwineguy 1 week ago

Last reply by TerryN21 6 days ago

Firefox screen collapses to dock

If I have more than one tab open and I close the last one, the entire screen teardrops into the dock. And I just got it out of the Mac shop! I have to click on the imag… (read more)

If I have more than one tab open and I close the last one, the entire screen teardrops into the dock. And I just got it out of the Mac shop! I have to click on the image, down on the bottom right dock, to get it back!

Asked by sewjung14 6 days ago

Last reply by cor-el 5 days ago

Glitches

Greetings. I'm using Firefox on Ubuntu, and recently I've run into a problem: after downloading the last update Firefox is constantly glitching like shown (check the atta… (read more)

Greetings. I'm using Firefox on Ubuntu, and recently I've run into a problem: after downloading the last update Firefox is constantly glitching like shown (check the attached image). The other programs work just fine. What should I do?

Asked by thedrivecity2 6 days ago

Last reply by JustSecurity 6 days ago

Firefox stops responding

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no … (read more)

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

Asked by TinsellyCone 6 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 days ago

kwift.FIREFOX.min.js in developer console

Hi, just noticed I am starting to get logs from a script called kwift.FIREFOX.min.js in the developer console. The log contains the following message: `### TIRESIAS run=… (read more)

Hi, just noticed I am starting to get logs from a script called kwift.FIREFOX.min.js in the developer console. The log contains the following message: `### TIRESIAS run=1 ClassificationReport completed in 51`

Is this a Firefox issue ? Or has my browser been somehow compromised ? (log appears on all websites)

Asked by Standaa 6 days ago

Last reply by TyDraniu 6 days ago

Firefox loading pages sluggishly

Hi All So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system… (read more)

Hi All

So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system to factory settings and such then reinstalled the newest versions of firefox and such then imported my profiles that I backed up from the new system.

Was working fine for few weeks but the last week or so I have noticed firefox has become sluggish in how it loads websites and such.

I have tried setting up a test profile and that new profile was reacting the same way very sluggish in loading pages.

I have also cleared my browsers cache wondering if that would help.

I have also tested loading pages in Microsoft Edge to see if it was browser or system related and Edge seems to be loading pages just fine so it has to be browser specific.

Any ideas what I should try next to clear this up as the sluggishness is getting old fast!

Thanks

Asked by scottish2 6 days ago

Last reply by FredMcD 5 days ago

Firefox not opening

Every time I try to open firefox, it instantly crashes. it pops up in task manager but only for a split second (although if my computer has just started up firefox will o… (read more)

Every time I try to open firefox, it instantly crashes. it pops up in task manager but only for a split second (although if my computer has just started up firefox will open for maybe 10 seconds). this is getting really frustrating. No crash errors or reports. I've tried it in safe mode, reinstalling, made sure I have none of the software on my computer which prevents Firefox from opening. Any help will be appreciated :)

Asked by sam.rogers.kiwi 6 days ago

Last reply by Naheed 5 days ago

search generates "excessive traffic" page

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox… (read more)

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox contact" or "grow azalea". Is this a feature in a new Firefox update?

Asked by robertrist 5 days ago

Last reply by Naheed 5 days ago

"A web page is slowing down your browser" = Facebook

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla. Wi… (read more)

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla.

With me it happens on Facebook. Clicking "wait" basically does nothing, clicking "stop it" it basically stops the page from loading, so you can't post a message or have any interaction with the site whatsoever.

All along I'm watching the CPU at a constant 50%-60%, and memory for one tab of FB going up steadily from 400 MB to 1.2 GB (almost like a memory leak).

Now, my laptop has really limited specs, 3 GB RAM, Win 7, 10 years old. So I thought the laptop is probably to blame. Till I did the following experiment: Let's try Edge, with the exact same tabs, exact same sites.

So, one tab of the same FB page + one tab of Yahoo Mail -> FF: 60% of CPU, 1.5 GB of memory (and counting). Edge: 10%-15% of CPU, 500-600 MB of memory, and FB smooth as silk.

Any suggestions/solutions are welcome.

Asked by elzach 5 days ago

Last reply by FredMcD 5 days ago

Firefox Profiles folder (about 79 GB) cannot be deleted - Recycle bin error message

Hi, i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 G… (read more)

Hi,

i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 GB and i would love to get rid of this huge file...

Unforetunately i cannot since i receive the follwoing messages:

Object "entries" in use "cache2" in use "nrbzc9xm.default-release-1600871876077" in use

Im really lost... Tried to delete in safe mode and after i uninstalled firefox. No chance!

Any advice?

Any help is appreciated.

Best from Germany,

Simon

Asked by burning84 5 days ago

Last reply by cor-el 3 days ago

Firefox don't use free mem

I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it … (read more)

I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it gradually uses up to 18-20GB. When this limit is reached, friezes begin, the tabs open slowly. Memory busy FF is released ~2GB, after that it starts to load pages. According to symptoms, it looks like a shortage of RAM. But I have 64GB RAM, reserve (Win) 17GB, free 15GB. And more is 9GB SWOP on SSD, 136GB of free space on SSD and 1TB+ free space on HDD (RAID0), 200+ MB / sec internet . Where and what to change to ff used accessible resources? After all, they exist!

Asked by A-l-exa-n-d-r 5 days ago

Last reply by TerryN21 3 days ago

RAM usage increases as time passes.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected beha… (read more)

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Asked by aayumishraam02 5 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 days ago

Firefox for Windows 10 won't load any pages

I re-installed Firefox (I had it installed previously) but it won't load any pages. Like nothing. I have Windows 10 (HP laptop). I'd appreciate help troubleshooting this … (read more)

I re-installed Firefox (I had it installed previously) but it won't load any pages. Like nothing. I have Windows 10 (HP laptop). I'd appreciate help troubleshooting this so I can get it working.

Asked by difoster1227 5 days ago

Last reply by cor-el 5 days ago

Starting Firefox gives blank page

After restarting Firefox, updating, and now Firefox will not start properly. Gives a blank page, no menu bar, no anything other than a Address bar that does not work. C… (read more)

After restarting Firefox, updating, and now Firefox will not start properly. Gives a blank page, no menu bar, no anything other than a Address bar that does not work. Can't refresh. Safe mode does the same. Windows 7

Asked by Guy 5 days ago

Last reply by jscher2000 5 days ago