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Cannot open AOL Mail or Facebook at times after sleeping my PC.

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem … (read more)

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem persists from time to time.

Asked by Neilgg42 4 months ago

Last reply by Roger Reed 4 months ago

National Savings

I am unable to login to National Savings and Investments where I have premium bonds, savings certifcates and a savings account. I contacted them and they informed me that… (read more)

I am unable to login to National Savings and Investments where I have premium bonds, savings certifcates and a savings account. I contacted them and they informed me that it was because of Firefox and I should use a different browser. I have cleared all cookies, caches, temporary files and browsing history but still no change. I am told that the connection has timed out and that secure.nsandi.com is taking too long to respond.

Asked by a.macalister1 1 month ago

Last reply by jonzn4SUSE 1 month ago

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com.

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com. In the first photo, Chrome and the styles look as they should, but in … (read more)

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com. In the first photo, Chrome and the styles look as they should, but in the second photo, Firefox and the styles do not work. I understand that this is most likely the fault of Google, which has prioritized optimization for Chrome over full cross-browser compatibility, but are there any solutions to fix this?

Asked by majuga 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox blocks too many websites I'm trying to use

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get th… (read more)

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get the error message "The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I've been forced to use Microsoft Edge for many basic websites and it's really frustrating. Please help.

Asked by GalaxySun 5 months ago

Last reply by rcalbuquerque 2 weeks ago

EU log in not working

I am an EX EU employee and have access via a double authenticated procedure to the "EU LOGIN" which gives me access to several internal webpages of my former work organis… (read more)

I am an EX EU employee and have access via a double authenticated procedure to the "EU LOGIN" which gives me access to several internal webpages of my former work organisation. The most important is the access to the HEALTH SERVICE, which actually is blocked since one week-- and now it seems like this-- through your web browser. I am an ancient Mozilla user and supporter. After claiming my help desk in EU that my EU LOGIN is blocked, I got the answer, try to use another browser- and I saw that with another browser it worked. What happened with Mozilla? Do you want me to go to apple-microsoft or what ever?


(english translation of the returning message)

Error: Redirection Error

The requested website is redirecting the request in such a way that it can never be completed.

This problem can sometimes occur if cookies are disabled or rejected.

Asked by kalle2200 5 months ago

Last reply by TyDraniu 5 months ago

Images Not Displaying Correctly in Firefox – Works Fine in Other Browsers

Hi everyone, I’ve run into a weird issue with my website, https://goldenretrieverguides.com/ . Some of the images don’t load properly in Firefox, but they display just f… (read more)

Hi everyone,

I’ve run into a weird issue with my website, https://goldenretrieverguides.com/ . Some of the images don’t load properly in Firefox, but they display just fine in Chrome and Edge. I've checked caching, image formats (mostly JPG and PNG), and even tried clearing the browser cache.

I’m using WordPress with an image optimization plugin, and the site is SSL-enabled. Could this be a security or compatibility issue specific to Firefox? Any suggestions on what I should look into or debug?

Thanks in advance!

Asked by golden retriever guides 5 months ago

Last reply by wallowy 5 months ago

PayPal says blocked.

Running an old Mac mini and Catalina. Firefox 128.14.0esr (64-bit) As of today I can't log in to PayPal from my desktop using Firefox as my browser, it says I am "block… (read more)

Running an old Mac mini and Catalina. Firefox 128.14.0esr (64-bit)

As of today I can't log in to PayPal from my desktop using Firefox as my browser, it says I am "blocked" I spoke to Paypal and the account is fine. From the same machine and the same internet connection, I can log in with Safari and do not get the Blocked message. I can log in via Safari and my iPad. I can log in with ethernet or WiFi (different ISPs, one BT, one Spitfire) as long as it isn't Firefox.

All signs point to the old browser. Can/will this be fixed? Cheers,

Mary Anne

Asked by ma9 5 months ago

Last reply by tibby8me 3 months ago

Cloudflare capcha

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Even… (read more)

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Eventually, I launch a different Chromium-based browser and open the page there. Firefox for Android usually handles this issue.

Asked by Nikolay A 4 months ago

Last reply by Moses 4 months ago

Dstv not working anymorw

good day. we have always used mozilla for streaming but since last week it is just buffering. We can watch youtube and netflix on it but dstv is not working anymore … (read more)

good day. we have always used mozilla for streaming but since last week it is just buffering. We can watch youtube and netflix on it but dstv is not working anymore

Asked by lydiabartlett05 5 months ago

Last reply by Paul 5 months ago

linkedin My Network opens in a short square box in the top left corner of screen in fire fox win 7. what is the fix

linkedin My Network opens in a short square box in the top left corner of screen in fire fox win 7. what is the fix Not only this, when I visit Cell website to download r… (read more)

linkedin My Network opens in a short square box in the top left corner of screen in fire fox win 7. what is the fix Not only this, when I visit Cell website to download research papers, the site is shown as text in vertical line only.

Asked by SY Lodhi 1 month ago

Last reply by Agent virtuel 1 month ago

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (read more)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 5 months ago

Last reply by Denys 4 months ago

Many websites don't run on Firefox.

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that … (read more)

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

Asked by allister.barrow 4 months ago

Last reply by jnaomi 2 weeks ago

Bank of America

we use fire fox for all our bookmarks. We are unable to login to our bank of America account, it shows our ID but it will not allow us to enter any password. … (read more)

we use fire fox for all our bookmarks. We are unable to login to our bank of America account, it shows our ID but it will not allow us to enter any password.

Asked by cleosmithwick 5 months ago

Last reply by Paul 5 months ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 4 months ago

Last reply by Paul 4 months ago