Showing questions tagged:

latest firefox installation no themes displayed

As above themes not working on latest version of firefox difficulty reading menu & tabs bar as light blue needs to be dark coloured Also have difficulty reading your … (read more)

As above themes not working on latest version of firefox difficulty reading menu & tabs bar as light blue needs to be dark coloured

Also have difficulty reading your website because of white background will not work on dark mode retinopathy burn

Open 1 346

Page not redirecting when putting in correct username and password

Hi, I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to … (read more)

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

Open 3 340

Embedded YouTube videos displaying that 'autoplay is disabled' when it isn't, only on Firefox

I've embedded a Youtube video from our company's YouTube page into our website. It works fine on Chrome, but on Firefox it displays the error message: 'Video unavailable … (read more)

I've embedded a Youtube video from our company's YouTube page into our website. It works fine on Chrome, but on Firefox it displays the error message: 'Video unavailable Playback on other websites has been disabled by the video owner Watch on YouTube' I have not disabled playback on other websites. Where could this problem be? It looks unprofessional for the video not to be working.

Any help would be much appreciated.

Open 1 340

How do I turn off the Firefox sidebar key combinations?

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Remo… (read more)

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Removing the sidebar button doesn't really help and it's annoying. So how exactly do I turn off the key combination for the sidebar?

Open 3 331

email verification

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to… (read more)

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott

Open 1 331

disable search engine

This is the 3rd time I have had to post this. I am getting very frustrated. I DO NOT want the search engine within my address bar. Nothing anyone from you "community" he… (read more)

This is the 3rd time I have had to post this. I am getting very frustrated. I DO NOT want the search engine within my address bar. Nothing anyone from you "community" helped to disable the search engine in my address bar. Opera, Edge, Chrome, the user can disable the search engine in the address bar. Why is Firefox so different? And difficult?

Open 9 328

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existence… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Open 4 322

How do I get my password Manager to log into websites through Firefox

I have a password manager. It used to be when I would log into a website that the Password Manager would provide the information. Which was fine with me. Now it has st… (read more)

I have a password manager. It used to be when I would log into a website that the Password Manager would provide the information. Which was fine with me. Now it has stopped doing that and I do not know why.

Open 1 322

your program all of a sudden won't let me get my yahoo and aol mail

i need to access my aol and yahoo email like i was always able to do using firefox. now it states security risk and "nothing " you can do? please advise . i need access… (read more)

i need to access my aol and yahoo email like i was always able to do using firefox. now it states security risk and "nothing " you can do? please advise . i need access to my desktop to easliy see my emails and don't like using my phone

Open 1 320

ESR for Firefox issue

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site st… (read more)

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

Open 3 314

Problems later in day

I am finding that occasionally using Firefox on Windows 10, that the Facebook page stops and wont let me open or upload files and AOL mail disappears although the site is… (read more)

I am finding that occasionally using Firefox on Windows 10, that the Facebook page stops and wont let me open or upload files and AOL mail disappears although the site is open. If I go to using MS Edge both sites are OK.

I love Firefox but may have to stop using it as my default.

Open 1 312

Gmail not working

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line con… (read more)

I can't open my Gmail in Firefox, my profile in Google Account on the top right Gmail is missing. When I click on this the the account box comes up with the blue line continious running? When I click to open my Gmail the yellow loading box comes on top middle of Gmail

Open 1 303

Getting rid of Mask email

In order to access a software product I had paid for (specifically Komplete Standard 15 from Native Instruments) I was instructed by Native Instruments to open an account… (read more)

In order to access a software product I had paid for (specifically Komplete Standard 15 from Native Instruments) I was instructed by Native Instruments to open an account with Plugin Alliance. Whilst doing this I was invited to create a mask email. I thought this must be a message from Plugin Alliance. Having attempted to create this mask email, I can't get any further with my Plugin Alliance account. I would like to dispense with the mask email because it is more trouble than it's worth. How do I do this?

Open 1 286