Showing questions tagged: Show all questions

when we open firefox, the language comes up in Germany, it whats to know if we want to translate to English but should come up in Englisg. we went into settings and made sure it was set to English

when we open firefox, the language comes up in Germany, it whats to know if we want to translate to English but should come up in Englisg. we went into settings and made … (read more)

when we open firefox, the language comes up in Germany, it whats to know if we want to translate to English but should come up in Englisg. we went into settings and made sure it was set to English

Asked by neiler2 5 months ago

Last reply by Denys 5 months ago

Remove suggested autofilled username

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwo… (read more)

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwords and autofill data, but I cannot find it, there's only usernames and passwords, and I have no saved autofill data, no phone number. Where can I look for it to remove it?

Asked by IV 4 months ago

Last reply by Denys 4 months ago

Cannot open AOL Mail or Facebook at times after sleeping my PC.

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem … (read more)

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem persists from time to time.

Asked by Neilgg42 1 month ago

Last reply by Roger Reed 3 weeks ago

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Asked by efa26 4 months ago

Last reply by jonzn4SUSE 4 months ago

Unable to connect to local PC - localhost and 127.0.0.1 both fail

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and … (read more)

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and the page functions properly.

URL: http://127.0.0.1:8384/ Error looks like this:


Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:[port number].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Have tried a large number of things including:

Ping works for ip and hostname, v4 and v6 Confirmed address is accessible through other browsers Disabled extensions Added exceptions in Settings for HTTPS-only mode Various settings in about:config, careful to return them to previous states when they didn't fix the problem Tried Safe Mode (aka Troubleshoot Mode) Refreshed Firefox (as prompted before uninstalling)

My last step is to reinstall, but thought I'd ask here first. Has anyone seen this before?

Asked by kcary 5 months ago

Last reply by Mohammad Aslam 3 months ago

Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (read more)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

Asked by scpatl4now 3 months ago

Last reply by jonzn4SUSE 3 months ago

Server not found, on some sites

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm … (read more)

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Asked by Robby 5 months ago

Last reply by Denys 5 months ago

Cannot receive FOX or CNN straming recently.

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error… (read more)

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

Asked by jbspe 1 month ago

Last reply by Denys 1 week ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 1 month ago

Last reply by Denys 1 month ago

MIME type not found (MP4)

Windows 11 Pro - Dell XPS8940 desktop - i9 Firefox will not play video from a website. If I save the video, it is a MP4 file. Windows Media Player and VLC will play the … (read more)

Windows 11 Pro - Dell XPS8940 desktop - i9

Firefox will not play video from a website. If I save the video, it is a MP4 file. Windows Media Player and VLC will play the video file. But the browser shows the message: "No video with supported format and MIME type found."

Chrome and Edge will play this video correctly in their browsers. Firefox will not play the video on 3 different computers, and even when a different user account is involved (without Firefox sync).

The evidence seems to point at firefox. The website is a Wordpress site.

Is it possible that the website is the problem? If so, why do Edge and Chrome work?

I uninstalled Firefox (latest version) and reinstalled it. Not fixed.

My windows updates are current, as are Dell updates.

This is stumping me. I hope someone can help.

Asked by Michael 5 months ago

Last reply by jonzn4SUSE 5 months ago

Can't open Gemini account

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the acc… (read more)

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the account. I did not set up a passkey for Gemini account. I did set up a passkey on Firefox for a different account with a different email. Does that passkey work for multiple accounts??. This does not seem very secure as all someone would need to enter my accounts is my pin, which would not be too difficult to discover.

Appreciate help on this issue of security. Thanks Henry

Asked by cepsham 3 months ago

Last reply by Denys 3 months ago

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (read more)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Asked by bheffe 4 months ago

Last reply by jonzn4SUSE 2 months ago

Stopping App / Computer Pop-ups ~ Notifications

Hello: I'm not certain if this question comes under Firefox or not: How do you stop a specific computer software program-app pop-up notification (popping out from the l… (read more)

Hello:

I'm not certain if this question comes under Firefox or not:

How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?

As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.

-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.

So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?

Thank you in advance,

Steven

Asked by StevenB 4 months ago

Last reply by Denys 4 months ago

Pocket Saved Articles File Export problem

I asked for an export of my saved Pocket articles and when I click on the link sent I get this: This XML file does not appear to have any style information associated wi… (read more)

I asked for an export of my saved Pocket articles and when I click on the link sent I get this:

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0> 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 </Token-0> <RequestId>AJ920TQ86737KRRY</RequestId> <HostId> 8a8oICmedg5rn2VPPh4Zvb7iEEbC9NtbEnR3GLhl1NffaHNCgqHj3KyetfD1+TfWdNSfOJ1qIMA= </HostId> </Error>

Asked by Alan Dean 5 months ago

Last reply by Reliable353 4 months ago

Shortcuts

My shortcuts no longer appear on my homepage. This just started happening. Shortcuts are still enabled in my settings. I refreshed Firefox. The shortcuts reappeared for a… (read more)

My shortcuts no longer appear on my homepage. This just started happening. Shortcuts are still enabled in my settings. I refreshed Firefox. The shortcuts reappeared for a while, then disappeared again when I closed/reopened Firefox. I am on Windows 11 O/S

Asked by steve_whelton 1 month ago

Last reply by Kiki 1 month ago