Showing questions tagged: Show all questions

Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (read more)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

Asked by scpatl4now 5 months ago

Last reply by jonzn4SUSE 5 months ago

timing

When I listen to music via Firefox, my computer goes into sleep mode after 15 minutes (windows close and password is required)^)^. I've looked everywhere to find a soluti… (read more)

When I listen to music via Firefox, my computer goes into sleep mode after 15 minutes (windows close and password is required)^)^. I've looked everywhere to find a solution to this problem, but I can't find one... Can you help me?

Asked by deredecgwena 3 weeks ago

Last reply by dessertdish 3 weeks ago

Apple Music songs keep changing volume only on firefox.

Only on firefox, the music on apple music keeps changing volume. I can hear it sound fine for a second but then it changes the volume to around half of what its meant to … (read more)

Only on firefox, the music on apple music keeps changing volume. I can hear it sound fine for a second but then it changes the volume to around half of what its meant to be. I dont see any settings to change it, its fine on other browsers, im genuinely unsure of what to do.

Asked by kohesah 3 months ago

Last reply by jonzn4SUSE 3 months ago

Flatpak - No embedded Media/Video Playback

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel. Recently i switched from distro specific package managers to flat… (read more)

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.

Asked by ea8e27aa-3e5c-4e3f-89df-317234589d08 5 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox exits full screen when autoplay is enabled on a streaming website.

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changi… (read more)

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. Somebody please help me if there's a way to active that function.

Asked by Carter G 3 weeks ago

Last reply by Denys 2 weeks ago

Block media autoplay in Firefox cannot work, after I right-click on a blank area of the page and scroll(Bug)

This is a functional bug, not a settings issue. Block media autoplay in Firefox cannot work, after I right-click on a blank area of the page and scroll. For example, I s… (read more)

This is a functional bug, not a settings issue. Block media autoplay in Firefox cannot work, after I right-click on a blank area of the page and scroll.

For example, I saw a post with a video on x.com, and the site was set to prohibit automatic video playback. But when I right-clicked on the webpage and then scrolled the page with the mouse, the video started to play automatically, which means that the function of prohibiting video playback was invalid. Very strange.


Firefox version: 141.0.3 (private-browsing No extensions are running) OS: Windows11 Enterprise 26100.4946

Asked by White 5 months ago

Last reply by Chris429er 5 months ago

Netflix shows will not work

So Im currently trying to watch young sheldon on netflix, and im doing it through firefox, and it wont work, it says error code f7701-1003, thank you for your time. … (read more)

So Im currently trying to watch young sheldon on netflix, and im doing it through firefox, and it wont work, it says error code f7701-1003, thank you for your time.

Asked by Ethan Hansel 4 months ago

Last reply by WLR 3 months ago

Cursor is not auto-hiding after taking a youtube video fullscreen on macOS

Whether a person clicks the fullscreen indicator or types F on the keyboard, the cursor will remain on screen as the video is playing until it is again moved. This also a… (read more)

Whether a person clicks the fullscreen indicator or types F on the keyboard, the cursor will remain on screen as the video is playing until it is again moved. This also affects video played through the browser on steampowered.com. This issue appeared as of 143 and is still going strong in 144. This seems to be macOS specific as I am not noticing this behaviour on the Windows client. Could be a conflict with Tahoe.. I don't really know at this point.

There used to be a website where you could fire off a 'Firefox made me happy/sad' which is where I would've preferred to send this. So, have other people encountered this issue? And if so, are there any lasting solutions beyond wiggling the mouse?

Asked by yargh 3 months ago

Last reply by Andrey 3 months ago

Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully down… (read more)

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

Asked by limbot 3 months ago

Last reply by Captune 3 months ago

Audio output not going to Bluetooth headphones (HD 450BT) in Firefox

Hello, I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11. The headphones are properly connected to Windows and work corre… (read more)

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

Asked by elena.kunevich78 2 months ago

Last reply by Andre O Ewert 1 month ago

Dropping Frames From Youtube Videos

Hello everybody, i hope you are having a great day!. I have a problem with Youtube about the frames drops, in 1080p60fps i have drops but in 1080p normal don't. For syste… (read more)

Hello everybody, i hope you are having a great day!. I have a problem with Youtube about the frames drops, in 1080p60fps i have drops but in 1080p normal don't. For system operative i'm using Fedora 43. And the Firefox version is the 145.0.1 64 bits. My specs are low: Intel i5 6200u with his integrated graphics (Intel HD 520) Already installed the extension h264ify, and i think i have all the correct drivers and codecs from the rpmfusion (ffmpeg, mesa freeworld) If u need more detail and information i can give it to you. Thanks for anyone that is interested in help me.

Asked by YepeMape 1 month ago

Last reply by GerardoPcp04 1 month ago

Firefox audio fades in instead of starting instantly

I just switched to a new PC (Windows 11) and when using Firefox to watch videos, the audio fades in briefly instead of starting instantly. This happens with youtube, prim… (read more)

I just switched to a new PC (Windows 11) and when using Firefox to watch videos, the audio fades in briefly instead of starting instantly. This happens with youtube, prime video, netflix etc. I have tested in Edge and this does not occur. I am using a bluetooth headset. I haven't been able to find anything about this online so open to any help.

Asked by hncarey 4 months ago

Last reply by Abu Bakar Balouch 3 months ago

"No Video with Supported Format and MIME Type Found" On

As the title says. I get this prompt on videos from different, yet particular websites and sources. And they fail to load. It's also happened where some video's work and … (read more)

As the title says. I get this prompt on videos from different, yet particular websites and sources. And they fail to load. It's also happened where some video's work and some don't, side-by-side on the same website and session.

  • I've tried clearing all of my cached data, my browser history, cookies, site-data, settings, and fill-out information. No avail.
  • I've tried disabling all of my extensions and add-ons.
  • I've even tried using google instead, but I just get constant loading on those particular video's with no thumbnail (As depicted in second picture).
  • I've checked my video drivers for updates.
  • I've tried reinstalling Adobe Flash Player, even though it says it's no longer supported.

Since it also might be happening in another browser. I understand how this might not be Firefox's fault. But I'm hoping you'll be able to help me still.

Asked by Noah Smith 4 months ago

Last reply by jonzn4SUSE 4 months ago