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captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 4 hours ago

Last reply by NoahSUMO 3 hours ago

I clicked on a vendor link with a email on Outlook webmail and was refused a connection.

Hello, I clicked on a vendor link with a email on Outlook webmail and was refused a connection. Not even given a choice to bypass it. This is a reputable vendor associa… (read more)

Hello, I clicked on a vendor link with a email on Outlook webmail and was refused a connection. Not even given a choice to bypass it. This is a reputable vendor associated with my professional work. Please let me know a work around for this browser behavior.

Regards, Fred Flickinger

Asked by telios007 2 days ago

Last reply by jonzn4SUSE 1 day ago

Popups Not Blocked

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav res… (read more)

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav result I was asking for. How to strength the popup blocking function to stop this distracting behavior? Thanks for any pointers. This may prevent me from staying on FF.

Asked by homeovet 2 days ago

Last reply by markwarner22 2 days ago

Website logo not displayed

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefo… (read more)

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

Asked by tony.melville 2 days ago

Last reply by markwarner22 2 days ago

Google translate not working in Firefox 2025

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the languag… (read more)

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the language to any other than English it still only shows the English translation (or whatever language it got "stuck" on).

I have signed out and in of my google account, have the latest version of Firefox (134.0.2), refreshing the pages doesn't help. I don't have this issue in other browsers.

Asked by byjuliabck 2 days ago

Last reply by jonzn4SUSE 2 days ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 3 days ago

Last reply by NoahSUMO 2 days ago

Failure restorng from bookmark backup

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program … (read more)

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program automatic backups, I get the repeated message "Unable to process the backup file." On examination, the files, while not in ASCII, appear to contain ASCII text strings recognizable from the bookmark descriptions. They are not, at least, empty. Unfortunately, I do not have an HTML format backup. Any idea why none of the backups work or what options I have? Thanks in advance.

Asked by dclarke1 3 days ago

Last reply by cor-el 3 days ago

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Installed Firefox on my laptop. Already running on my desktop. Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link Your PC doesn't hav… (read more)

Installed Firefox on my laptop. Already running on my desktop.

Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Is this Microsofts way of saying "Use Edge?" Can I change settings to make it work?

Asked by PathMan 4 days ago

Last reply by John Son 3 days ago

Current Firefox from yahoo mail get error: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T: Something's gone wrong We may be having trouble with your con… (read more)

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.


No error when using edge or chrome.

Asked by david.burlingame 4 days ago

Last reply by Linh Maihunglinh 3 days ago

Can't Alt+Tab or otherwise use keyboard to switch between multiple Firefox windows

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot… (read more)

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.

Asked by Bob Bobstien 4 days ago

Last reply by markwarner22 4 days ago

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 6 days ago

Last reply by markwarner22 4 days ago

Website don't work when accessed with firefox

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox. … (read more)

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox.

Asked by Keith Sly 5 days ago

Last reply by markwarner22 5 days ago

UNWANTED POP UPS!!!!!!

Everyday I get pop ups usually for car parts, all for ICE cars and I have an EV these days . . . . . Please stop sending them. Is that possible? Regards, [edited email … (read more)

Everyday I get pop ups usually for car parts, all for ICE cars and I have an EV these days . . . . . Please stop sending them. Is that possible? Regards, [edited email from community support forum]

Asked by ianto7 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago