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  • Archived

Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Minimize, Maximise and Exit all now hiding.

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind. Befor the latest update, when I moved my mouse to the top of the screen m… (read more)

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind.

Befor the latest update, when I moved my mouse to the top of the screen my tabs popped down and in the top right corner was the standard icons for "minimize" "maximize" and "exit".

With the latest update the tabs are there but the 3 buttons have gone.

If I exit full screen (F11) then they are there again, but I dont want to have to exit full screen every time I change between programes which I do every few mins. I'd be popping pages in and out of full screen every few mins!

How do I get the buttons back all the time?

Asked by lucyblairs 6 months ago

Last reply by tiffanyboyd78 5 months ago

  • Archived

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hide tab bar with one tab Firefox 76

My hide tab bar with one tab code has broken with 76. The tabs themselves remain collapsed, but the bar remains. Here's my userChrome file: /* Modify to change window … (read more)

My hide tab bar with one tab code has broken with 76. The tabs themselves remain collapsed, but the bar remains. Here's my userChrome file:

/* Modify to change window drag space width */
:root[tabsintitlebar="true"] #nav-bar{ --window-drag-space-width: 24px }

.titlebar-buttonbox-container{
  position: fixed;
  display:block !important;
  top:0;
  right:0;
  height: 40px;
}
#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

:root[sidemode="maximized"] > #navigator-toolbox{ padding-top: 8px !important; }
:root[sizemode="maximized"] .titlebar-buttonbox-container{ top: 8px }

:root[uidensity="compact"] .titlebar-buttonbox-container{ height: 32px }
.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }
#titlebar{
 -moz-box-ordinal-group: 2;
  -moz-appearance: none !important;
}
:root[tabsintitlebar="true"] #nav-bar{
  padding-right: calc(138px + var(--window-drag-space-width,0px));
  padding-left: var(--window-drag-space-width,0px)
}
.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

/* Menubar on top patch - use with Fx65_tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

#navigator-toolbox{ margin-top: 22px }
#toolbar-menubar{
  position: fixed;
  display:block !important;
  top: 0px;
  height: 22px;
  margin-top:1px;
  width: 100%;
  overflow: hidden;
}

#toolbar-menubar .titlebar-buttonbox-container{ height: 22px; }
#toolbar-menubar .titlebar-button{ padding: 2px 17px !important;  }

/* This will allow you to MAYBE put some items to the menubar */
#toolbar-menubar > *{ float: left }
#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* Makes tabs toolbar items zero-height initially and sets enlarge them to fill up space equal to tab-min-height set on tabs */
/* Firefox 65+ only */
/* !!USER!! -  REMOVE ALL BUTTONS you can from the tabs toolbar */

/* Configurable window drag space  */
:root[sizemode="normal"] #nav-bar{ --window-drag-space-width: 20px }

#titlebar{ -moz-appearance: none !important; }
#tabbrowser-tabs, #tabbrowser-tabs > .tabbrowser-arrowscrollbox{ min-height: 0 !important; }
:root:not([customizing]) #tabbrowser-tabs .tabs-newtab-button,
:root:not([customizing]) #TabsToolbar .titlebar-button{
  -moz-appearance: none !important;
  height: 0px;
  padding-top: 0px !important;
  padding-bottom: 0px !important;
  -moz-box-align: stretch;
  margin: 0 !important;
}
#tabbrowser-tabs .tabbrowser-tab{ height: var(--tab-min-height) }
#tabbrowser-tabs .tabbrowser-tab[first-visible-tab="true"][last-visible-tab="true"]{
  visibility: collapse !important;
}

/* Button re-styling */
#tabbrowser-tabs .tabs-newtab-button:hover{ background-color: var(--toolbarbutton-hover-background) }
#tabbrowser-tabs .tabs-newtab-button > .toolbarbutton-icon{
  padding: 0 !important;
  transform: scale(0.6);
  background-color: transparent !important;
}
/* Extra top padding  in maximized window */
:root[sizemode="maximized"] > #navigator-toolbox{ padding-top:7px !important; }
/* Fix window controls not being clickable */
#toolbar-menubar:hover{
  min-height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  -moz-appearance: initial !important;
}
#nav-bar{ padding: 0 var(--window-drag-space-width,0px) }

/* Hide blue stripe on active tab */
.tab-line[selected="true"] {
  opacity: 0 !important;
}

 #toolbar-menubar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}
 #TabsToolbar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}

/* Change Color of Active tab */

/* Change Color of Normal Tabs */
tab:not([selected=”true”]) 
{
	background-color: rgb(240,240,245) !important;
	color: black !important;
}

/* Hide solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] {
  visibility: collapse;
}
/* Hide New Tab Button immediately next to solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] + toolbarbutton {
  visibility: collapse;
}

Any help is appreciated.

Asked by Leafsdude 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

firefox 78.0.1 ask privillenges to download files at c:

Why when i update to firefox 78.0.1 DOESN'T let me to download anything at c:??? The previews version 77.0.1 i can download at c: normally. Now i can't. WHY???? … (read more)

Why when i update to firefox 78.0.1 DOESN'T let me to download anything at c:???

The previews version 77.0.1 i can download at c: normally.

Now i can't.

WHY????

Asked by Gregory 1 year ago

Last reply by AliceWyman 1 year ago

Print using system dialog can't be set as default in Firefox 97.0

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so… (read more)

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so that I can get the print system dialog without going via the Firefox preview. Note that I have now reverted to Firefox 96.0.3 and won't update from this unless the problem is fixed.

Asked by paul921 4 months ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

  • Archived

Firefox browser doesn't open in Win7 64bit

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager… (read more)

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Asked by Sal 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup >… (read more)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX.

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX:

menupopup > menuitem, menupopup > menu {
  padding-block: 0px !important;
}
:root {
  --arrowpanel-menuitem-padding: 0px 0px !important;
}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 9 months ago

Last reply by RemySecor 5 months ago

  • Archived

Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (read more)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Asked by bgula 1 year ago

Last reply by FredMcD 1 year ago

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 2 months ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Version 97 print.tab_modal.enabled set to FALSE not working anymore

I have always had the Print UI disabled by setting print.tab_modal.enabled to FALSE. Since the Version 97 update today, this is not working. The FALSE setting is still th… (read more)

I have always had the Print UI disabled by setting print.tab_modal.enabled to FALSE. Since the Version 97 update today, this is not working. The FALSE setting is still there under about:config but the Print UI dialogue now keeps coming up.

Asked by kemiles 4 months ago

Last reply by rw330i 4 weeks ago

Printing - turn off Firefox print dialog in Firefox 97

Firefox 97 installed itself , and now I have two print dialogs each time I go to print something. I have the system print dialog , and the Firefox print dialog. Does anyo… (read more)

Firefox 97 installed itself , and now I have two print dialogs each time I go to print something. I have the system print dialog , and the Firefox print dialog. Does anyone one know a way to turn of the Firefox dialog in 97?

I fixed it in earlier versions by setting

print.tab_modal.enabled = false

...but in Firefox 97 it seems this no longer does the job.

Grateful for any advice.

Asked by colinhayes007 4 months ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

  • Archived

Switch back to the old tab design???

Hello, I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to the… (read more)

Hello,

I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to the next tab. Thats totally disturbing to me. It's really difficult for me to keep the overview about my normally around 60 tabs now. Is there an option to switch back to the old tabs look and feel? Are there other options to customize the look of the tab bar?

Thanks in advance and Greetz!

Asked by alien1 1 year ago

Last reply by Toad-Hall 10 months ago

Open downloaded wordprocessing file

I upgraded to version 98 on March 12, 2022 now on March 13, 2022 when I download a .docx file it no longer opens in WordPerfect as it did in version 97.0.2! Instead it a… (read more)

I upgraded to version 98 on March 12, 2022 now on March 13, 2022 when I download a .docx file it no longer opens in WordPerfect as it did in version 97.0.2! Instead it asks to SAVE the file! That is NOT what I want to do! I want to open it without saving. I have spent a lot of time this morning trying to figure this out and getting no where.

Asked by h.jane.brink 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

can't sign in to one of my google accounts, but I can on another

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the… (read more)

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is:

This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I'm using a windows 7 box and Firefox 85.0.2.

I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem?

Asked by vseavello 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

An error occurred while printing.

I am unable to print from Firefox Browser. I get the following error message "An error occurred while printing" . I have tried updating to the latest version of FF 84.0.1… (read more)

I am unable to print from Firefox Browser. I get the following error message "An error occurred while printing" . I have tried updating to the latest version of FF 84.0.1 (64-bit), doing a Refresh, following the Support suggestions for printer problems, editing my profile etc. To no end. I have no problems printing from other browsers such as Google and Microsoft. If I can not get Firefox to print, I will be forced to use these other browsers. Please Help.

Asked by Marcus G. Smith 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 7 months ago

Last reply by FredMcD 6 months ago

Firefox Unable to play Prime Videos & Netflix Videos

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com an… (read more)

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com and when the tech started asking questions about my operating system, I knew they had pulled a fast one. Now Amazon.com has done the same thing with Firefox. This browser should be hiding the underlying operating system, because it's not necessary. I can use both websites with Chrome and have no issue. The same version of Firefox is on my laptop, but it has no problems because that thing is on Windows 10.

I won't bother with all the nonsense written about troubleshooting, because this is strictly the functionality of those websites peeking under the browser to check the O.S. Firefox needs to fix this hole immediately! You're messing with my money now. Monopolies shouldn't be able to control our hardware like this; they're not paying for any of it.

Oh, my TV is having a problem with the apps, so I was forced to watch videos with my computer instead. My laptop screen is too small and can't have my booming speakers connected to it. My desktop monitor is 34".

Asked by King Ray 5 months ago

Last reply by cor-el 5 months ago

  • Archived

How to locate lost data upon update

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be o… (read more)

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be okay as other update times before, but not so. I was unaware that the newest update would remove some, or all, of my extensions. I had some important saved data into one of the extensions.

Is there any way for me to go back to the last version just to retrieve the data for safekeeping from the extension and then continue on with the new version as if nothing was amiss?

When I clicked permission, I noticed a file folder "Old Firefox Data" was installed on my desktop. Can I use the contents of that folder to ferret out the information I need?

Thank you so much for any help and suggestions!

Asked by parmley1 8 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago