Firefox Community Forum

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Attachment is a screenshot shows task manger shows there are 64 open files open, when I have only 4 windows open. What would causing this?

Over night Firefox closes and close all my open windows. I need the windows remain open.

Thank you for sharing your wisdom with me.

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do not have a eGPU or any other GPU apart from the integrated Intel UHD Graphics GPU. Intel drivers are installed and are being used. Please see the details given below from about:support for more details. What I have observed that Hardware acceleration, specifically WEBRENDER_COMPOSITOR, WEBRENDER_SHADER_CACHE and WEBRENDER_DCOMP_PRESENT are disabled. The details are given below.

I have enabled the force hardware acceleration too by setting the property media.hardware-video-decoding.force-enabled to true. But still the above three hardware acceleration are still not available.

How can I get these enabled?

output from about:support GPU #1 Active Yes Description Mesa Intel(R) UHD Graphics (TGL GT2) Vendor ID 0x8086 Device ID 0x9a78 Driver Vendor mesa/iris Driver Version 25.1.3.0 RAM 0

Decision Log HW_COMPOSITING default available OPENGL_COMPOSITING default available WEBRENDER default available WEBRENDER_COMPOSITOR default disabled Disabled by default Blocklisted; failure code

                                                                                                                               FEATURE_FAILURE_DISABLED
                                                       env	        blocklisted	Blocklisted by gfxInfo	
                                                                                               Blocklisted; failure code 
                                                                                       FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

WEBRENDER_PARTIAL default available WEBRENDER_SHADER_CACHE default disabled Disabled by default Blocklisted; failure code

                                                                                                                       FEATURE_FAILURE_DISABLED

WEBRENDER_OPTIMIZED_SHADERS default available WEBRENDER_ANGLE default available

                                                       env	        unavailable	OS not supported	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_OS_NOT_SUPPORTED

WEBRENDER_DCOMP_PRESENT default available

                                                       user	disabled	        User disabled via pref	Blocklisted; failure code 
                                                                                                  FEATURE_FAILURE_DCOMP_PREF_DISABLED
                                                        env	unavailable	Requires GPU process	Blocklisted; failure code 
                                                                                                FEATURE_FAILURE_NO_GPU_PROCESS
                                                       runtime	unavailable	Requires ANGLE	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_DCOMP_NOT_ANGLE"

WEBRENDER_SCISSORED_CACHE_CLEARS default available

When loading certain pages (on web application) the motion icon starts and after several seconds it changes to the sand clock icon despite the setting described in 'https://support.mozilla.org/en-US/questions/1303416' being done - ui.prefersReducedMotion set to 'false'. My work is all done in this web app and it is very important to see when data is being uploaded (grey/black dots) and when the page is supposedly being refreshed with updated data being downloaded (blue/green dots). Why is the preference being ignored and how to fix it so you always get the motion?

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

https://speedtest.xfinity.com/

I have a 600 Mbps internet connection with Infinity. It measures the speed on Chrome, through my router, however, Firefox only measures the internet speed at approximately 400Mbps. Firefox is slow. I have done all thing suggested to make Firefox perform better. What has happened to this browser? Also the Browser when loaded with too many tabs freezes and has to be forced quit. I started using Vivaldi that measures over 600Mbps. Comments. My laptop is a older iMac that still works perfectly running High Sierra. No more Mac's, Apple has lost it way on producing computers, and has defaulted itself to a phone company.

Attached is a screen shot that shows Firefox trying to measure the speed, but the test has frozen, will not complete.

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really annoying when you are trying to do something I'm no computer whiz and I have looked at the crash reports, its just gobble gook to me, I need help to fix the problem.

I am an old Firefox user who has been using Chrome for quite some time and now decided to go back. And now I'm wondering where the hell is the “skip all stupid warnings” button when I go to a site I trust but which nevertheless has a self-signed certificate, because I know for a fact that there used to be such a button. Moreover, your guide offers me to click the “additional” button, where I supposedly can find this very cherished button. But it's not there! So, it would be okay, specifying this site in the exceptions in the settings - that doesn't help either. Why should I waste my time on this?

1)Why did my "thumbnails" to linked stories on my firefox homepage stop loading yesterday? Still not getting them.

2) I received a message a while ago that I need to update firefox or ti will stop working properly. My questions are: - when do I have to update by? - when Microsoft sends me a required update (almost every 3 months or so) they have to restart my laptop ... that wipes out my bookmarks. Will that happen with a the firefox update? That's why I've been reluctant to update.

I do backup and re-enter my bookmarks from a USB drive and reload them after a restart ... but then I also have to reenter passwords for several regular sites and it's a pain in the ass.

Thank you in advance

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though I usually check the registry before deleting and don't recall seeing any entry for Mozilla (I may be wrong, though).

Firefox was working fine a couple of hours ago, but now it won't open at all, except in admin mode and then it won't open any links or tabs, not even settings. I've uninstalled FF, deleted the folder in the Programs folder, and reinstalled it from scratch, but there is no change (the one difference is that it wouldn't open in Admin after before I reinstalled it). Waterfox doesn't open either, but Thunderbird seems to work with no problems.

Thanks, Matt