Showing questions tagged: Show all questions

No Picture and Sound while streaming on WOW TV

Hi, i wanted to see a Movie on WOW TV but only have a blank Window in my Browser. This Problem is only with WOW TV. Amazon Prime and Netflix Stream works perfect. The Su… (read more)

Hi, i wanted to see a Movie on WOW TV but only have a blank Window in my Browser. This Problem is only with WOW TV. Amazon Prime and Netflix Stream works perfect. The Support from WOW TV has no solution for me. They only have one hint for me to use Chrome or Edge.

Regards Peter

Asked by pe.pe 5 months ago

Last reply by jonzn4SUSE 5 months ago

PR_CONNECT_RESET_ERROR

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep getti… (read more)

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Asked by sujoykdas 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox Homepage

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites,… (read more)

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites, etc. Also, it have a very plain, sterile display. What changed and how to I get back to my original homepage?

Asked by tuck.milligan 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

My previous session has disappeared and my history is suddenly completely blank

When I logged into my laptop on 9th November Firefox had closed. This happens sometimes, I'm often not sure why, but this time the previous session didn't automatically r… (read more)

When I logged into my laptop on 9th November Firefox had closed. This happens sometimes, I'm often not sure why, but this time the previous session didn't automatically repopulate when I restarted. I navigated to the history options with the idea of retoring the previous session - either using that functionality or individually opening previous windows - but history was blank and the previous windows option was greyed out. Following suggestions online I've looked for .bak or .json or similar files to use as restore points but there's nothing since much earlier in the year up to 8th November, which are pretty much empty, and the 9th.

I'd be very grateful for any suggestions!

Asked by robin_russel 5 months ago

Last reply by jonzn4SUSE 5 months ago

Inserting picture in email text does not work.

When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have no… (read more)

When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. What is a solution?

Is this something new or do I need to reload Firefox? Firefox 133.03 64-bit is up to date on Windows 10.

It worked last Christmas!!! It is not important now that the holiday is over but would like to fix it.

Asked by raymond_j_markiewicz 3 months ago

Last reply by markwarner22 3 months ago

ZoneAlarm Web Secure preventing downloading from safe websites

The extension ZoneAlarm Web Secure is preventing safe downloads from web sites. I do not want this program in my version of Firefox. version of Firefox. There is no way… (read more)

The extension ZoneAlarm Web Secure is preventing safe downloads from web sites. I do not want this program in my version of Firefox. version of Firefox. There is no way I have found to remove this program. Please advise me how to do so.

Asked by ssinclair707 4 months ago

Last reply by James 4 months ago

YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (read more)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

Asked by drow_noble_1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Comment sections not displaying on some sites

The comment section on various sites is no longer displaying, The Federalist, Townhall, Pjmedia, Hotair, Redstate. All use disqus.com. Settings under privacy and securi… (read more)

The comment section on various sites is no longer displaying, The Federalist, Townhall, Pjmedia, Hotair, Redstate. All use disqus.com. Settings under privacy and security set to standard. Manage exceptions list all these, including disqus. Turned off, restarted, reloaded sites (not from bookmarks). Works on Edge but not Firefox. Do I just discontinue using Firefox and be done with this? Just checked Firefox for updates-says mine is up-to-date, version 136.0.2.

Asked by hdbc.lcnm 1 month ago

Last reply by jonzn4SUSE 1 month ago

Mozilla Firefox (64) version update

I received a Mozilla Firefox (64) update notice going for version 132. When it didn't complete, I checked that my version is Firefox ESR115 (115.17.0), which operates wi… (read more)

I received a Mozilla Firefox (64) update notice going for version 132. When it didn't complete, I checked that my version is Firefox ESR115 (115.17.0), which operates with Windows 7-8.1. I have Windows 10, which matches with your version 132. So my question is how do I change/update my Firefox over to match up with Windows 10 and the Version 132 update?

Asked by crc520 5 months ago

Last reply by James 5 months ago

viewing pdf file

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines… (read more)

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

Asked by mary141 2 months ago

Last reply by cor-el 2 months ago

Sign into eBay without having to choose like symbols pictures to do so.

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this pr… (read more)

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this problem. How can I fix the problem?

Asked by jeri322 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

The icons for the shortcuts on my home page suddenly are quite small. How do I enlarge them?

The icons on my home page suddenly became significantly reduced in size. Sure, I can tell what they are, and I've increased the text size for their identifiers below the … (read more)

The icons on my home page suddenly became significantly reduced in size. Sure, I can tell what they are, and I've increased the text size for their identifiers below the icons. But they are now so small as to be not pleasing to the eye. How can I put them back the way they wuz?

Asked by Polly Kummel 3 months ago

Last reply by YeOldNerd 1 month ago