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Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 5 months ago

Last reply by Denys 3 months ago

Many problems with BOOKMARKS in FF in last few days. Can anyone help??

Hi, whoever may read this ... I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenl… (read more)

Hi, whoever may read this ...

I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenly befell me in FF last week.

Last night, the Bookmarks came back - or came back in part, so to speak. ~ ~ There are outstanding problems. I hope these too resolve themselves or can be resolved in the near future, as it is a bit debilitating.

So, what are my current issues/problems with Bkmrks in FF?

1) Can't search my Bookmarks any more.

I enter a search term in the Bkmrks Search box (whether all Bookmarks or a defined subsection/folder I have made) - never a response but blank (though I know that term is among bookmarks somewhere) - and then, the content list of that sub-folder of my Bookmarks even goes blank when I search there. (That content list returns when I click on another folder and back to that one, but that's not much consolation.)

2) Problem adding any new Bookmarks.

Though the "Bookmarks Star" lights up when I try to add a new Bkmrk - suggesting it has been saved - the new saves are nowhere visible among "Bookmarks". Not under the folder I chose to save them to (or tried), nor anywhere else I can see under Bookmarks, such as in the general folder.

3) Can't even Export Bookmarks any more - as html or in any other format.

I go to Manage Bookmarks, etc., and click "Export as html" ,,, nothing happens. There is no trace of an exported html or other file at the location where I decided to save the file.

(To explain what may be obvious: the point of the (attempted) Exportation on this occasion is to (try to) investigate, access the saved Bookmarks, retrieve the sites, etc.)

Can anyone help - or maybe offer solace that FF might fix itself or be fixed in the near future? Like I said, it's a bit debilitating for work, research and entertainment alike.

I should perhaps add that I prefer to use a laptop (HP) where possible.

Best wishes

Peter Shaw London

Asked by pcshawuk 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

[AI] Disable permanently on Windows 11 for all users/profiles

Please I want to remove Ai from Firefox Mozila permanently on Windows 11 for all users/profiles: I tried a lot of workarounds but they are unsuccessfully: I tried to cre… (read more)

Please I want to remove Ai from Firefox Mozila permanently on Windows 11 for all users/profiles:

I tried a lot of workarounds but they are unsuccessfully: I tried to create extensions (Hide Gemini, AI Google Overview), but they do not work for all users; only profile-based extensions are supported. I tried to use preferences using internal settings on Firefox, but it does not apply to all users. I tried using a script on PowerShell for all users merging internal preferences, but it does not work I copied the local and roaming settings from Firefox to the Default profile, but it was unsuccessful.

I also tried to remove "All" from the search page, but I moved the seach to go to the tab "Web" only.

Reference: https://gist.github.com/gene1wood/0bd4250ffef9d57fd801d59f23433114 https://www.maketecheasier.com/disable-ai-models-firefox/ https://www.askvg.com/how-to-disable-and-remove-all-ai-features-in-mozilla-firefox/


Thank you for any help and feedbacks. --Rod

Asked by Rodrigo N M 5 months ago

Last reply by Agent virtuel 5 months ago

Accidentally removed extensions button. Want to add it back (for 3 add-ons within that button). Icon not in "customise toolbar"

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons … (read more)

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons falling under that button) and removed from tool bar, thinking I could then reinstall it and the Bitwarden issue would rectify.

Instead, the extension icon disappeared, and is nowhere to be located. ChatGPT wants to do some reconfiguring but surely there's a better way. I have looked in "customise toolbar" (ie, right click toolbar, click customise toolbar and look for the icon" - but the puzzle piece icon is not there.

Surely I have hidden the puzzle piece icon somehow and I need to do some sort of magic to make it reappear... Have never had this issue with Firefox previously.

Asked by MrsBookish 4 months ago

Last reply by Agent virtuel 4 months ago

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

https://www.datilcam.com/weather/index.htm The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it! … (read more)

https://www.datilcam.com/weather/index.htm

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

Asked by ghostery 3 months ago

Last reply by Paul 3 months ago

Edge Suddenly Taking Over (My Beloved Firefox) - MS Edge? BLECH!

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3. In the past week both Firefox and Win 10 have updated. I d… (read more)

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to MS Edge. Yuck!

Every single time I have to reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc.

It also keeps changing my "default to Firefox" browser setting, turning it OFF, while I'm using Firefox. I repeatedly have to keep going in and clicking to make FF to the default browser again.

Why is it doing this? How do I stop it?

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

  • (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

Asked by KathyOnOBX 2 months ago

Last reply by abredt 1 month ago

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (read more)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 3 months ago

Last reply by Denys 2 months ago

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 2 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Re-Opened to Tabs from a Month Ago - Help to Recover Last Session Post-Crash

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session… (read more)

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session no problem whenever it force quits due to laptop crashes. But this time when opening, it restored windows/tabs from almost a month ago. I closed Firefox and checked the sessionstore-backups folder: - the recovery-backup files are from the session date I just re-opened with old tabs - the previous.jsonlz4 file is from about a month ago and seems to be the reference point used when restoring tabs rather than my actual last session

Is there any other file or method I could use to recover my actual prior session tabs before it crashed?

I have not re-opened Firefox since quitting the browser after seeing it restored the old tabs.

Thank you in advance!

Asked by Josh 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Any linux 32 bit alternatives?

I read firefox is dropping linux 32. Are there any alternatives? I only use the internet to watch youtube videos. I don't feel like having to buy a new laptop for this.… (read more)

I read firefox is dropping linux 32. Are there any alternatives?

I only use the internet to watch youtube videos.

I don't feel like having to buy a new laptop for this.


https://support.mozilla.org/en-US/kb/firefox-has-ended-support-32-bit-linux#firefox:linux:fx144

Asked by kos 1 month ago

Last reply by James 1 month ago

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu op… (read more)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

ESET on macOS Tahoe 26 breaks Firefox ENTIRELY!

I have over 100 open tabs spread over 4 Mac desktops. I can no longer access ANY of them after upgrading to macOS Tahoe 26 and installing ESET Cyber Security Pro. I've us… (read more)

I have over 100 open tabs spread over 4 Mac desktops. I can no longer access ANY of them after upgrading to macOS Tahoe 26 and installing ESET Cyber Security Pro. I've used ESET with Firefox for many years without ANY problems. But now I have to choose between uninstalling ESET and being unprotected in order to use Firefox AT ALL. Every single webpage is blacked out with the message below. ESET support says that Firefox needs to issue an update to fix this problem.

Asked by Xenu 2 months ago

Last reply by Valentin 1 month ago

Only Firefox fails to let me watch youtube TV

For over a week, Firefox always displays the message "Our servers are experiencing problems with our services" when I try to view a TV program on YouTube TV. Opera, Edge … (read more)

For over a week, Firefox always displays the message "Our servers are experiencing problems with our services" when I try to view a TV program on YouTube TV. Opera, Edge and my iPhone do not have this problem. I notice that Firefox doesn't store my location in the same place other browsers do. Could that be the problem?

I hate it when I have to use a different browser.

Asked by Anita Privett 2 months ago

Last reply by Somebody 2 months ago

Firefox/Apparmor

Hello, i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said… (read more)

Hello,

i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said to set firefox in enforcement mode, now it wont start (well im using Firefox right now in complain mode)

How do I fix this problem that everything runs normally and safe?


Please help me! madmorph666@madmorph666-E14301:~$ sudo aa-complain /usr/bin/firefox /usr/bin/firefox wird in den Complain-Modus versetzt. madmorph666@madmorph666-E14301:~$ firefox ATTENTION: default value of option mesa_glthread overridden by environment. [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [Child 72430, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:72430): dconf-WARNING **: 03:12:53.181: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

Asked by ɰ4ደዪɘዶ 3 months ago

Last reply by Paul 3 months ago

Firefox update

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it a… (read more)

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it aborts with this message.

"download.mozilla.org has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site."


To download Firefox with new version I have to use another browser but no choice. Then with new version of Firefox, I have faced the same issue of update and used same approach to update firefox to a newer version.

This error appears for some google sites as well but the same occurring for firefox download site itself is not understood.

Ajay

Asked by AjayC 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago