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Sites want to disable AdBlock but I don't have it

Sites tell me they won't show the page unless I disable AdBlock. I had it many years ago, but uninstalled it years ago. It does not show up in my extensions list. So, wha… (read more)

Sites tell me they won't show the page unless I disable AdBlock. I had it many years ago, but uninstalled it years ago. It does not show up in my extensions list. So, what do I do? Thanks, Bob K

Asked by bobklauber 4 months ago

Last reply by jonzn4SUSE 4 months ago

Add Blocking

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this… (read more)

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this is true, how can I discontinue the add blocker at a specific site so I can access/read/use its contents. Thank you in advance for any help you may be able to provide. Ken

Asked by Ken 1 week ago

Last reply by Agent virtuel 3 days ago

unable to log in using a browser exstention

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i li… (read more)

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Asked by Diawa 4 months ago

Last reply by jonzn4SUSE 4 months ago

Login-password info read by browser extensions?

I was shocked to just now review "permissions" for the 2 Firefox extensions I have installed - an ad blocker and an RSS feed reader - and see that both have "Access your … (read more)

I was shocked to just now review "permissions" for the 2 Firefox extensions I have installed - an ad blocker and an RSS feed reader - and see that both have "Access your data for all websites" permission.

Looking that up, I found that means, "The extension could READ the content of any web page you visit, as well as data you enter into those web pages, such as USERNAMES and PASSWORDS!"

Seriously?

I realize Mozilla can read login and password info, but why in the world does an ad blocker or feed reader need the ability to read logins and passwords?

I realize login data may be practically impossible to separate from other FORM data, YET neither an ad blocker nor a feed reader should need to read page FORM INPUT data anyway!

Looks to me like Mozilla is being way too lax in allowing extension permissions not needed.

In particular, if any extension can read account login and password data, there should be a pop-up warning, and IMO such should not be allowed where not required.

Asked by jdw-dbc 1 month ago

Last reply by TechHorse 3 weeks ago

Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

What's the matter with this page's web design? - dark theme on Mozilla's support forums

I have Dark Reader installed and it works perfectly almost anywhere, but ironically, Firefox' support forum itself comes out all white regardless if it's on or off? I'm … (read more)

I have Dark Reader installed and it works perfectly almost anywhere, but ironically, Firefox' support forum itself comes out all white regardless if it's on or off?

I'm on OpenSuse Leap 15.6 with KDE Plasma 5.27.11.

Asked by SusseLinuxx 4 months ago

Last reply by Mr B 1 month ago

What are these "Quarantined Domains"?

Hello, i am wondering about the blocking of extensions on "Quarantined Domains". Is there a list of them available to explore? Who maintains this list? Can some fish… (read more)

Hello, i am wondering about the blocking of extensions on "Quarantined Domains".

Is there a list of them available to explore? Who maintains this list? Can some fishy website admin add his domain to it to block some 3rd party security addons? How can i whitelist a fishy extension on only 1 blocked site without losing the protection?

The faq articles are not really helpful for this.

Asked by SK 1 month ago

Last reply by James 1 month ago

Firefox extensions all suddenly disabled

Last week, all 11 of my Firefox extensions, which I've been using for years, were suddenly disabled. For each I got the same message: "[Extension name] could not be verif… (read more)

Last week, all 11 of my Firefox extensions, which I've been using for years, were suddenly disabled. For each I got the same message: "[Extension name] could not be verified for use in Firefox and has been disabled." Following Firefox's instructions, in about:config I switched "extensions.langpacks.signatures.required" to FALSE, restarted my computer, but nothing changed. I tried reinstalling the extension Adblock Plus from Firefox's own list of add-ons, got the message "Installation aborted because the add-on appears to be corrupt." Any idea what's going on and what I can do?? Thank you.

iMac OS 10.11.6 El Capitan; Firefox version 78.15.0esr (64-bit)

On my Macbook Pro — OS 12.7.6 Monterey, Firefox version 136.0.2 (64-bit) — the same extensions work just fine.

Asked by Christine 1 month ago

Last reply by Chris Peterson 1 month ago

addons stopped and can not install any "corrupt"!

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few… (read more)

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few suggestions I found online like refreshing, clearing cash, restarting, but nothing worked.

I have a vwersion 88 (and some change) running on a windows 7 computer.

Any wisdom is highly appreciated.

If I won't be able to fix this, I'll just move on to a different browser after using it everywhere for so many years and it will be sad

Asked by imad.shabeeb 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

All my add ons are gone

i was browsing youtube and suddenly got an ad, which is how i noticed my add-ons were gone. all of them, not just the ad blocker. and they had still been there like a cou… (read more)

i was browsing youtube and suddenly got an ad, which is how i noticed my add-ons were gone. all of them, not just the ad blocker. and they had still been there like a couple of minutes ago. when i go to download any extension, i've tried a lot of them, it just says "installation aborted because the add-on appears to be corrupt" but it doesn't say what i can do about that. please help!

Asked by logan.wolfy234 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

How to re-enable add-ons on FF 88.0

Hi! Since the root certificate expiration that happened two weeks ago, I have tried to find solutions to re-enable my add-ons on my FF 88.0 unsuccessfully. I cannot up… (read more)

Hi!

Since the root certificate expiration that happened two weeks ago, I have tried to find solutions to re-enable my add-ons on my FF 88.0 unsuccessfully.

I cannot update to later versions, so I would like to find a way to keep using Firefox, and thus to re-enable my add-ons as well as the screenshot feature that is currently bugged.

Would anybody have a solution to provide?

Asked by SuperBeleth 4 weeks ago

Last reply by James 3 weeks ago

Annoying popups

I get annoying popups I didn't ask for on jobs and news. I am unable to see how to turn this off. Reply to [edited email from community support forum]

Asked by Ian Flood 2 months ago

Last reply by James 2 months ago

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ?

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date. In "Extensions", I … (read more)

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date.

In "Extensions", I select "Video DownloadHelper" then click on the gear icon. I cannot find "Pin to taskbar" there or any where else. See the image for the menu I do get.

Thanks !

Asked by davidkinney07 2 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (read more)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 2 months ago

Last reply by xoferif 1 day ago

i have download helper but it no longer seems to recognise you tube videos. I have paid £28.00 for a licence and can not use it. Can you tell me why

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise… (read more)

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise you tube videos is this something you can fix

Asked by s.shaw13 3 months ago

Last reply by James 3 months ago

How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

Dear Firefox Support Team, I hope this message finds you well. I am trying to contact the technical support team for the "Video Downloader Helper" extension, which is li… (read more)

Dear Firefox Support Team,

I hope this message finds you well. I am trying to contact the technical support team for the "Video Downloader Helper" extension, which is listed and recommended on the Firefox browser. Unfortunately, I couldn’t find their contact information on your website.

Could you help me locate their support details or direct me to the appropriate resource? I would greatly appreciate your help in this matter.

Thank you for your time and assistance. Arvind Virmani

[edited emails from public]

Asked by arvindvirmani 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago