Firefox Community Forum

I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmation email last year and trace my account. I can clearly see that the email address is the one I try to login with. how is that happen? can i get my data back?

BTW, I create the recovery key through the website. The problem is how I login my account in the APP.

I keep getting notices that I have a virus that can't be found by my AV programs and gives a website of yfyfx.freshadsflow.top.

I keep closing the notice out or selecting the "Dismiss" button but it keeps coming back. If I unistall Firefox and reinstall it will I lose all of my bookmarks?

Goodmorning ,I have cancelled my subscription with Firefox app . Unfortunately now I can’t receive any call. So will you please fix this problem. I have’s elderly parent at home and I need to receive my phone calls. Please I would be . Greatly appreciative .My name is Yvette Garcia and my phone number is [edited from community support forum]

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited email and phone# from community support forum]

Windows 10, 22H2, 19045.5371 Firefox 128.6.0esr (64-bit)

I want to know if Firefox, passwords, user name = (no name) is a legitimate entry or a security hole. For the "offending" entries, there are several, there is a (no name) :: {password} and a valid name :: (password), including {your site}. Is it safe / logical to delete the "no name" entry?

So apparently I already had a firefox acct usin my main email from a long time ago and I have one I signed into most recently usin my secondary email. I just had to update my firefox so thats where it all got confusing but I updated successfully and just bookmarked my tabs so I could find em when I started usin updated firefox. im on my laptop and it lets u keep both versions. Not only that but I realized I'd been usin firefox for -I have no idea how long, w/o even signing in! So Idk where all those bkmarks got saved to if I wasnt signed in 4 wks or months...I assumed it wasnt possible to do stuff like that unless u were actually signed in, but now Idk where all of the settings, things i saved or anythin else I adjusted specifically to me would be now since it was all done w/o bein signed into a specific acct! I think a few yrs ago was the 1st time I realized u even COULD have a firefox acct cuz I thought id been usin my fire fox 4 yrs w/o one & had a whole bunch of saved pws that were either saved while not signed into anythin or perhaps a few were saved when I 1st made the acct. I also remember tryin to login when somethin informed me I had an account, which I didnt realize and...o wait I remember now.. I think id been signed in on my laptop 4 yrs w/o realizing I was, & had saved pws, bk marks etc BUT my comp was about to be non-usable due to some internet safety update those of us w/old computers had been getting as a courtesy for yrs that we wouldnt be gettin anymore (all comps older than 2010) & I was forced to get a new laptop in order to keep usin the internet safely. Obvi I planned to transfer everythin id saved in my firefox to the new laptop but I couldnt find any of my acct info like pw, accnt name or anythin despite literally bein signed in. I remember thinkin, "guess I can never sign out cuz ill never be able to get back in" & eventually I had to use the new laptop so id be usin firefox w/o bein signed in, regardless- so this 2nd account I "just" realized I had, must be that one- which I still cannot access, I assume. Don't recall why I couldnt get any of the info while I was originally signed in but eventually I had to use the new laptop & that firefox obvi wasnt signed in, so all my stuff was lost (I think.) I mustve made a new acct since theres one wit my other email I was able to login to today, but Ive been usin the browser on my laptop (and phone, i believe) w/o bein signed in 4 some time. I need help, Idk wat to do bout the accts & the dead one I cant access. I dont have the best memory due to ADD & the many meds I take so I can't be sure what I'v said is accurate. I need help figuring out whats actually goin on wit my accounts, if possible. I'm sorry I can't be more sure on the details. How do I even get in contact with customer support about this? When I kept searching about my problem the only escalation the site would tell me about was to ask a question to this which I now realize is just aq community forum and no one here can help me link my account to combine them into one. I need tech support 4 that.

hello again my friend I have an issue in game cash earning givvy money I download the app from playstore normally I watch normally I opened from my email and now I want to put photo for my profile I can't they told me like error than I want to press edit to my profile I can't press word edit its like no word to press how I can fix my issue please thanks for helpfu and i press also progress I saw this image I don't know if it's also normal or not can you fix my problem plz thanks my friend look at my details plz 🙏

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.