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Firefox won't allow me to access my bank account

I have been using FF for years and have been doing online banking. I cannot get into the bank's web site anymore. I can get in with Chrome but don't want to. Please help.… (read more)

I have been using FF for years and have been doing online banking. I cannot get into the bank's web site anymore. I can get in with Chrome but don't want to. Please help.

Asked by voa18866 1 month ago

Last reply by cor-el 1 month ago

FF User Research performing research, scheduling video interviews promising financial compensation

A few months ago, I filled a feedback survey on Firefox, and at the end of the survey it contained an option to check if I was interested in pariticipating in a follow-up… (read more)

A few months ago, I filled a feedback survey on Firefox, and at the end of the survey it contained an option to check if I was interested in pariticipating in a follow-up study with a researcher from Firefox, and it was promised a financial compesation for my time.

I received an follow-up email today (from fx-researchteam@mozilla.com), talking about the recent survey I took and that I specified that I would like to do a follow-up interview, specifying available dates, interview duration (~60 minutes), and so on. It contained with a survey link from qsurvey.mozilla.com. The survey asked basic personal informations like email, name, gender, nothing too suspicious. Also, they specified they could paypal me $150 as a thanks for my time and feedback.

I saw someone received the same type of email and people claimed it as legit (https://support.mozilla.org/en-US/questions/1442740), but the email that sent the survey was a different email (from firefoxresearch@mozilla.com).

All I'm asking is if Mozilla does conduct such interviews, and also pay people for their time... if this is not a scam or something...

Asked by isahanacleto 2 months ago

Last reply by NoahSUMO 2 months ago

what am I paying for?

I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without… (read more)

I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without prior warning and letting me know what it is for. I will probably cancel this if you are not forth coming and if you dont answer I will put PayPal on the case. So please get back to me asap. Many Thanks Barclay N Langridge

email: [email address] or [email address]

Asked by ironside 2 months ago

Last reply by James 2 months ago

Google Sign-In redirects to support page

When attempting to sign in using google on firefox, the page I've included as an image below pops up. In order to solve the issue, I've tried clearing cookies and browsin… (read more)

When attempting to sign in using google on firefox, the page I've included as an image below pops up. In order to solve the issue, I've tried clearing cookies and browsing data, refreshed firefox, and uninstalled and then reinstalled firefox. This happens on all websites, and only when using firefox.

Asked by Thylmaesa Starshield 1 month ago

Last reply by NoahSUMO 4 weeks ago

Have stopped getting some mails recently

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for … (read more)

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for being inconsistent with your country of residence; - your IP address being flagged as a threat by the IP databases we use.

While we regret the inconvenience caused, our system is designed in such a manner that it will not generally allow these attempts, as these flags are associated with a high possibility of fraud. In order for you to be able to properly use your Toluna account, we strongly recommend that you review your internet connection, as well as your device/browser's settings, and ensure that all details match your country of residence so this will not happen going forward.

You can check the details of your connection at any time via any free IP checking tools that can be found online. Is there something wrong with my browser?

Asked by narnal 1 month ago

Last reply by cor-el 1 month ago

Are you giving out free iphone for survey participation; I was told I won one but I assume it is a scam. Thanks, Alice

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below. ... Apple iPho… (read more)

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below.

... Apple iPhone 15 Pro

   Quantity: 1
   Regular Price: $1199
   Limited time: $2

I received this notice for completing a very short survey about my use of Firefox. I am concerned this is a scam since they want my credit card info for the $2 payment... Please advice. Alice

Asked by Alice Dale 1 month ago

Last reply by James 1 month ago

Tik Tok Error

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understa… (read more)

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understand me and help me . If you don't mind , plz check my firefox account . Plz hurry up ! Although I have Google chrome , I use this browser cuz it's more easy to use . Don't distrubit to me . If you have time , plz check your browser or my account and give me some advices how to fixt it. Have a nice day all my friends .

Asked by zayarminnlatt155199 5 days ago

Last reply by markwarner22 5 days ago

Firefox account logs out automatically every time I restart my Windows PC.

I'm facing an issue where my Firefox account logs out automatically every time I restart my Windows PC. This requires me to re-enter my password daily, even though I’ve s… (read more)

I'm facing an issue where my Firefox account logs out automatically every time I restart my Windows PC. This requires me to re-enter my password daily, even though I’ve saved it within Firefox.

Asked by Joshy Thomas 1 day ago

Last reply by cor-el 1 day ago

Work and Personal Accounts Sharing Bookmarks

I have two separate Firefox accounts, one for personal use and one for business use. The accounts solely exist for the purpose of changing devices and syncing bookmarks,… (read more)

I have two separate Firefox accounts, one for personal use and one for business use. The accounts solely exist for the purpose of changing devices and syncing bookmarks, as I upgraded my personal computer some time ago, and recently upgraded my work laptop. When I went to log into the work account after changing laptops, I was forced to use the app to log in. I logged out of my personal account to log into my work account, but it appears that my bookmarks for both accounts are synced to both accounts. Is there a way to check if the accounts are linked, and if so, is there a way to unlink the accounts, so I can keep the bookmarks separate?

Asked by justin.rotella 3 weeks ago

Last reply by cor-el 3 weeks ago

Updates

I updated to the latest firefox and all my bookmarks are now gone.

How can I get them back or restore my 130.0 version of firefox?

Thank you

Asked by JJ 1 month ago

Last reply by cor-el 1 month ago

Google home page replaced by naturalcatchtuna.com

How can I delete www.naturalcatchtuna.com and restore www.google.com as my homepage. Did not access www.naturalcatchtuna.com but it has taken over my web page on Mozilla… (read more)

How can I delete www.naturalcatchtuna.com and restore www.google.com as my homepage. Did not access www.naturalcatchtuna.com but it has taken over my web page on Mozilla.

Asked by Arne & Arden Johannesen 3 weeks ago

Last reply by James 3 weeks ago

Home area

I can't connect because it says my home area is not correct. I moved from SLO county to Calistoga CA 94515. Can you correct this for me

Asked by Steve Bell 1 day ago

Last reply by cor-el 1 day ago

Problems with Gmail in a tab

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything… (read more)

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything in FF which could be preventing this? Any clues as to why GM has turned nasty?

Asked by Windswept 1 month ago

Last reply by jonzn4SUSE 1 month ago