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Poor screen resolution on extended display

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the dockin… (read more)

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

Asked by Simon 3 days ago

Last reply by cor-el 2 days ago

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 3 days ago

Last reply by zeroknight 3 days ago

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (read more)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Asked by PLS1 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 4 days ago

Last reply by zeroknight 4 days ago

website shows a Mozilla error

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla… (read more)

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be updated. Would you kindly assist me with updating Mozilla? For example, I receive an error notification when I try to open (https://pdfmedicalbooks.com/).

Asked by Alvit Ubit 4 days ago

Last reply by zeroknight 4 days ago

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (read more)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 4 days ago

Last reply by zeroknight 4 days ago

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 4 days ago

Last reply by cor-el 3 days ago

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (read more)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Asked by maple22 4 days ago

Last reply by cor-el 3 days ago

Tabs are automatically changing to spam sites

I have many tabs open at the same time and I'm noticing tabs from Urban Dictionary in particular are automatically changing to suspicious sites, quite a few porn sites in… (read more)

I have many tabs open at the same time and I'm noticing tabs from Urban Dictionary in particular are automatically changing to suspicious sites, quite a few porn sites in fact.

Is this something Urban Dictionary is doing to direct viewers to sponsors or is there a bug in my FF browser?

Asked by stephenslr1 4 days ago

Last reply by cor-el 2 days ago

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (read more)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Unwanted page loads up during windows startup

The page https://www.stardock.com/products/groupy/update opens during the loading of the OS background processes. I have looked up on the windows task manager, the about:… (read more)

The page https://www.stardock.com/products/groupy/update opens during the loading of the OS background processes. I have looked up on the windows task manager, the about:config and haven't found anything related to this process.

Asked by raphaelfhb 4 days ago

Last reply by jonzn4SUSE 2 days ago

I can't get access to my camera on Spelltable.com

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.… (read more)

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.com by selecting either from the dropdown "allow" menu. One day, I was no longer able to select my webcam. I could only select the obs virtual camera. I switched to MS Edge which worked as normal. I've uninstalled OBS and all plug-ins. Same result I've reinstalled firefox. Same result. I've been using MS Edge for websites that need my camera.

Asked by clffrd.ava 5 days ago

Last reply by zeroknight 5 days ago