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  • Archived

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (read more)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Firefox обновился в фоновом режиме и требует перезапуска. Хотя в настройках выбрано "Проверять наличие обновлений, но позволять вам решать, устанавливать ли их"

Браузер обновился сам, без предупреждения, проигнорировав мои настройки, и не позволяет продолжить работу без перезапуска. О найденном обновлении он сообщил относительно… (read more)

Браузер обновился сам, без предупреждения, проигнорировав мои настройки, и не позволяет продолжить работу без перезапуска. О найденном обновлении он сообщил относительно давно. Я его игнорировал, кажется, больше недели, потому что не хотел перезагружать несколько сотен вкладок. Компьютер всё это время был включен, а браузер оставался открыт. Вопроса, собственно, три: 1. Это баг или фича? 2. Если это фича, то как её отключить, чтобы такое не повторилось в будущем? 3. Можно ли что-то сделать сейчас, чтобы продолжить работу, не перезапуская браузер?

ОС - Linux mint. Firefox установлен НЕ из репозитория, а как отдельный deb пакет, скачанный с официального сайта Мозиллы. Версия 68.0.2 (64-битный).

Asked by Cryvage 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox updated and now all my bookmarks, passwords & history are gone - how do I get them back?

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bo… (read more)

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bookmarks, passwords, history - GONE. Like I'd downloaded a brand new copy of FF and had never used it before. Now how the hell do I get it all back??

Asked by mlski1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Browser upgraded error mesage non functional

Last week FireFox auto upgraded. Since then the browser will not come up. Only this message does: XML Parsing Error: undefined entity Location: chrome://browser/content/… (read more)

Last week FireFox auto upgraded. Since then the browser will not come up. Only this message does:


XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 53, Column 1:<window id="main-window" ^ </p>


You need to know as I am confident I am not alone in need for a resolution.

A Atkinson

Asked by aawisc 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

The Update deletes my settings and extentensions.

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That'… (read more)

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That's whats keeping me from updating it for quite sometime now. So Im simply afraid to do it. For example. Part of my research entails an extension that downloads and converts from a video site. After an update this is removed. I have to re-install everytime. I so got tired of this. Its so annoying everytime it asks for updating, I have to opt out. Is there some way I can update this without messing up my settings? Has Mozilla already worked out a version without messing with my settings? Thank you for the help.

Asked by Rafaxb 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Please stop releasing time-wasting updates so often

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore. It's bad enough there are so many updates, and it's bad enough that we … (read more)

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore.

It's bad enough there are so many updates, and it's bad enough that we have to mess about with CSS to customize Firefox, but having to redo the hard-gained custom CSS regularly leaves me speechless.

The CSS may be obvious to you folks, but for anyone not knowing the browser structure it's a time-consuming nightmare.

Rather than coming up with fancy new features a lot of people may not need anyway, please first make it more usable by adding options for features such as the tabs position and adjust the CSS behind the scenes.

Asked by RickB12 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do I get Firefux ver 64 to STOP asking me about updates. The choice "never update" is gone.

Every time an update is published, a real risk exists an add-on won't work any more. Multirow Bookmarks is an example. In Firefux rel 64, the "never update" CHOICE for… (read more)

Every time an update is published, a real risk exists an add-on won't work any more. Multirow Bookmarks is an example. In Firefux rel 64, the "never update" CHOICE for users is GONE. Mozilla just a little self-righteous there, maybe? I've used Firefox exclusively since release of Windows 3.1 and bragged on them often, but this is deplorable. How do I remove the constant pestering to update?

Asked by UsernameRestrictionsAreStupid 2 years ago

Last reply by user633449 2 years ago

  • Archived

this version of firefox requires microsoft windows 7 x64 or newer

Hi, When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm instal… (read more)

Hi,

When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm installing it on a Win 7 64-bit environment and the firefox installer file is also 64-bit. I have verified the minimum system requirements for firefox installation and it meets the criteria. But still it doesn't allow me to install and gives the said prompt.

Tried various install files and no luck. When I try download it is the stub installer file that is available for latest versions. Refer the screenshot of the error.

Asked by vdas 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I have a MacBookPro with OS 10.13.6. In System Preferences/Notifications I have unchecked everything regarding Firefox banners/alerts, etc. But I still get a 2"

I have a MacBookPro with OS 10.13.6. In System Preferences/Notifications I have unchecked everything regarding Firefox banners/alerts, etc. But I still get a 2" x 3" pop-… (read more)

I have a MacBookPro with OS 10.13.6. In System Preferences/Notifications I have unchecked everything regarding Firefox banners/alerts, etc. But I still get a 2" x 3" pop-up in the upper right-hand corner of my screen, with "A new Firefox update is available." I don't want this reminder--I will check for update at my convenience. This is a real nuisance--how do I stop it?

Asked by williamodom 2 years ago

Last reply by user633449 2 years ago

  • Archived

Latest update won’t install

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manu… (read more)

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manually, it’s still not updated and the process repeats itself.

If it helps, I’m using Windows 10. (I’ve already tried clearing my cache.)

Asked by Audrey1981 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

update firefox with deepfreeze installed

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch f… (read more)

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch file i can use that will work to update Firefox. Public Computers have Windows 7 and Windows 10 installed though I am working on updating the Operating systems to Windows 10. All are 64bit versions. Thanks

Asked by BillCoffey 2 years ago

Last reply by user633449 2 years ago

  • Archived

Every update Firefox tells me to download a fresh copy. How to fix this?

On this computer I'm using, every single time there's a new firefox update, it always seems to fail the auto installation process for the update and it prompts me to down… (read more)

On this computer I'm using, every single time there's a new firefox update, it always seems to fail the auto installation process for the update and it prompts me to download a fresh copy of firefox. This bothers me a lot, because I can't just let it do it all for me for some reason and have it nice and updated the next time I want to use the browser. I always need to it manually. I don't need to do this on my other computer either, which bothers me even more, because I have no problems with firefox updates on my laptop, but on my main PC it'll keep going with these problems. This has been going on for quite a while and I don't know how to fix this.

Asked by Chairwheel 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Why does firefox continue to auto update when I have it set to let me decide when to do the update?

I have mozilla set to notify me when an update is ready but I just watched it update with no input from me. example: [no input] Double click on the Firefox icon on the de… (read more)

I have mozilla set to notify me when an update is ready but I just watched it update with no input from me.

example: [no input] Double click on the Firefox icon on the desktop and it says wait while we install the latest update. Then the little updater box with the progress bar opens showing update in progress. I DID NOT OK AN UPDATE!

How can I rely on software that does not follow settings? I am using Win 10 and the most current {NOW) firefox thanks to it updating without my permission. This is also why I now use Chrome as my default browser.

Asked by jrfoleyjr 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox updates reset settings

Every time Firefox does an automatic update, it resets all of my options back to its defaults. This includes whether to restore last session as well as themes. How can I … (read more)

Every time Firefox does an automatic update, it resets all of my options back to its defaults. This includes whether to restore last session as well as themes. How can I stop Firefox updates from essentially resetting the browser when it updates?

Asked by fgsfds 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Has bookmark file compression changed in Firefox quantum?

In Linux Mint 18.1, Firefox 62.0.2_64, I installed (extracted) Fx to /opt, in its own new directory (/opt/firefox). Earlier, I created a new profile using profile manager… (read more)

In Linux Mint 18.1, Firefox 62.0.2_64, I installed (extracted) Fx to /opt, in its own new directory (/opt/firefox). Earlier, I created a new profile using profile manager, for an earlier Quantum version Fx 60.x esr..

Then copied several of MOST recent days of bookmark backups (.jsonlz4 files) from the PRE-Quantum profile into the new Quantum profile above, that has only been used with Fx Quantum versions. Note: Some of the jsonlz4 files were copy & pasted from old legacy to new quantum profile; after that, Quantum backups were automatically created (so should be compressed?).

Are there easier ways than I know about, to quickly tell if 2 bookmarks files contain *approximately* the same number of non-corrupted bookmarks - in a human readable way, or file comparison (in Linux) that creates a list of elements found only in one file?

Is there a way (say, convert to a spreadsheet or CSV, etc, to find all differences in specific column, or something  similar?

I'm not so sure something didn't go wrong, moving bookmarks from a Legacy profile to Quantum profile.

The places.sqlite files are IDENTICAL size in both the old legacy profile vs. new Quantum profile. That's a little odd, as exporting to html - the most recent bookmark files of legacy & quantum profiles and comparing them, the legacy bookmarks.html files have a LOT more lines (~ 3000 more lines- "line numbers", in text a editor ). Graphics / icons count as one line, so larger icons or higher resolution doesn't explain a much larger # of LINES in the legacy html file . Maybe that's if bookmarks in places.sqlite don't contain descriptions - ever.

The automatically backed up Legacy bookmarks*.jsonlz4 are considerably larger than the equivalent Quantum automatic backups. The files I'm comparing should have nearly the same bookmarks. No significant additions or deletions of bookmarks were made to either Legacy or Quantum bookmarks, so that's probably not the size difference.

Mozilla said? they wouldn't SHOW bookmark descriptions starting in Fx 62 (that's now), BUT WOULDN'T REMOVE the descriptions DATA from bookmark files until a LATER Fx version, so Ghacks.net says.

Comparing the exported bookmarks from Legacy & Quanum profiles, seems clear the Quantum HTML files do not contain any descriptions. Quantum bookmarks*.jsonlz4 files are ~ *35% smaller than Legacy files (that should contain the same set of bookmarks.

I'd guess that either Mozilla removed descriptions sooner than promised, or moving Legacy bookmark files to Quantum profiles removes descriptions, intended or not.

Asked by Joebt 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Stop auto update!

I absolutely *must* use an older version of FF, and regardless of how many times I install 52.9.0 and click off the auto update feature, it auto updates! Seriously annoyi… (read more)

I absolutely *must* use an older version of FF, and regardless of how many times I install 52.9.0 and click off the auto update feature, it auto updates! Seriously annoying. If you turn off the auto update, it should do just that. I have tried every troubleshooting trick in the book, yet this continues to be a hassle.

Asked by LDVINC 2 years ago

Last reply by WestEnd 2 years ago