Firefox Community Forum

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

1. 1. Steps to reproduce

Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox.

1. 1. 1. Expected behavior

On startup, Firefox should reopen with the same tabs before shutdown.

1. 1. 1. Actual behavior

Firefox opens with one empty tab. Forcing me to got to «history -> recently closed windows -> restore» everytime I quit Firefox or shutdown the mac.

1. 1. 1. Device & build information

• Device: MacOs Tahoe 26
• Build version: firefox 148.0.2
• First seen version: MacOs Sequoia

1. 1. 1. Notes

Fresh migration from Win 11 to Mac. tabs, passwords, bookmarks, plugins migrated from win to mac. Attachments:

Every time I try to log onto https://find-and-update.company-information.service.gov.uk/company I get the following message Secure Connection Failed An error occurred during a connection to find-and-update.company-information.service.gov.uk. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I can log on from my mobile so I know the site is working

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Hello,

I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated result. I want to disable that. I don't need AI's help to understand what I am looking for. I want an old school search without AI.

Is this possible? If not, could you please make it possible?

Thanks.

Mozilla has disabled the 1Password extension. I've used this version of 1Password extension for years without issue so do not share Mozilla concerns. How do I override the disabling to continue using 1Password as the risk is acceptable to me? It is more important to me to be able to use 1Passsword than Mozilla, so I'll switch to another browser if Mozilla won't let me make my own risk determination.

ello. My favorites have disappeared from my Windows 11 PC. It has happened once before and then I was able to get them back by deleting the sqlite file, now it doesn't work and I need your help with ending firefox processes etc.

History drop down-Restore Previous Session MENU OPTION AND Recently Closed Windows MENU OPTION tab choice ARE DARK!!! Not active!!! Why? (If they are there to be seen they should always be active for use)

I use these ALL THE TIME!! Where is that function??? Why is MY history from yesterday NOT there for me?? I need it right now!

My life is busy and stressful enough without Firefox or Apple or Microsoft adding to it!!!

btw am waiting full 5+ min for a simple screenshot to "upload" to Firefox help below so I can hit send on this?? Still see the word "uploading" - are you finished yet Firefox?

Apple computer w/Tahoe OS 26.31

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?

No accurate topic in the ddlb, so picked this.

I've bought from an ecommerce site for years, using FF as my browser. Suddenly, over the last couple of weeks, I can't get to, receiving a 503 error message.

I can still get to the site on Edge, but I don't wish to use it or Chrome for ecommerce. Either they or you broke something. What needs to be done?

• OS: Windows 11 25H2 (26200.8037)
• Browser: Firefox 148.0.2
• Camera: Logitech C925e

When I go to a meeting on meet.google.com, Google Meet says "Camera is starting". My camera light flashes and then stays on. However, Google Meet is unable to connect to the camera.

Upon closing the tab, the camera light stays on and the camera is unresponsive to all apps. The camera must be unplugged and plugged back in to work again.

The issue does not exist when I go to webcammictest.com in Firefox or in other desktop apps. The camera works correctly on meet.google.com when I use Chrome.

I have tried removing camera and microphone permissions to meet.google.com and re-granting them. I have tried deleting all meet.google.com cookies and storage.

Hello

We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed.

The body of a request where we type details of a case or insert images now will not display anything. The data fields are fine, it is just the description box which appears to be iframe. Other browsers still work, but we prefer FF.

Thanks in advance - Terry

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a crash report. I sent the crash report multiple times.

I added a screenshot of my MacBook Air info.

The details are: AvailablePhysicalMemory: 1700704256 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20260216153405 CrashTime: 1773448580 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1772203700 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 75 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1773448580 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(NS_ERROR_OMNIJAR_OR_DIR_MISSING) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 248750080 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 15923 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1773448579 SubmittedFrom: Client Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.104864563 Vendor: Mozilla Version: 148.0 This report also contains technical information about the state of the application when it crashed.

Moderator note: This question has been edited to fill the Firefox version field (based on the info submitted).

How to close status bar of the search bar when inputting? When I input a search key word, below will show a status(or a remind) bar. This is very annoying, how to turn it off? Thank you!

Firefox is CONSTANTLY crashing now and I'm about ready to switch to another browser unless someone can give me a reason to stay.

Moderator note: This question has been edited to clarify OS version (based on crash reports).

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sign-in failures for months. At one point i did figure out how to check my sign in history to see the failed attempts, and there were none. That was a long time ago, and I have since forgotten how to check this. The problem does seem to be with firefox as it does not happen with chrome.

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your download page. So, I need to download from another computer and copy the file to the Windows 7 computer. This doesn't work when you detect that the computer doing the download is a newer computer. How do I tell your system to give me the Windows 7 installer?