Showing questions tagged: Show all questions

Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (read more)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama 5 months ago

Last reply by gijs 5 months ago

Firefox maintained and released by mozilla

Hi folks, I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak. I see in this article that one of the options is to use flatpak packag… (read more)

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

Asked by Fred 5 months ago

Last reply by Paul 5 months ago

I've Downloaded Online Insights Study In The Past Week, But Now When I Try To Download It Again I Get This Message Online Insights Study Could Not Be Installed Because It Has A High Risk Of Causing Instability Or Security Problems.

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Ge… (read more)

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Get The Above Messages. Why Is It Doing This? There Hasn't Been Any Harm Done To My Computer. Also Firefox Needs A Customer Service Phone Number For People To Call & Explain Their Issues It's A Lot Quicker & Easier To Solve Your Problem.

Asked by Dean West 5 months ago

Last reply by James 5 months ago

Updates ??{Diabled by my organization} ?? NOT TRUE

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updatin… (read more)

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updating my OS early this week. Now running Linux Mint 21.3I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates

Asked by B.H.H. 5 months ago

Last reply by James 5 months ago

Firefox won't update to version 127 on macOS 10.15.7

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127. Alternately, downloading the Firefox v. 127 installer and running won… (read more)

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127.

Alternately, downloading the Firefox v. 127 installer and running won't update ESR v. 115 nor will it import bookmarks or data from the previous version ESR 115. Firefox v. 127 installs and starts as if I am a new user without any update or import option so that all previous settings, passwords, and data from ESR v. 115 are lost.

Is there a work-around for the upgrade to keep continuity, settings, bookmarks, and data when migrating to v. 127? Thanks!

Asked by koolerking52 5 months ago

Last reply by James 5 months ago

Files started downloading as zipped files

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and… (read more)

hi, all of a sudden today, my files i am saving on my Canva are downloading to zipped files - they were fine and now, zipped . What have I clicked fo make this happen and how can I go back to the way it was please I have tried everything in settings on all sorts of pages and can't see what I have done it was fine earlier so I have done it I suspect can you please talk me through it step by step as I am not too good at following tech instructions from people who know what they are walking about thank you :-)

Asked by Tylers Mamma 5 months ago

Last reply by cor-el 5 months ago

Unable to restore previous session following power outages & Firefox update

Hi, My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when … (read more)

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

Asked by aglaepheryl 5 months ago

Last reply by cor-el 5 months ago

Change FF browser from MS store version to download version

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings. How do I go abo… (read more)

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

Asked by Lulu 5 months ago

Last reply by cor-el 5 months ago

Seeking Recommendations for Best Browser Extensions to Enhance E-commerce Experience

Hi everyone, I run an online barber supply store called Magnus Supply (https://magnussupply.com/) where we offer a variety of products including clippers, trimmers, shav… (read more)

Hi everyone,

I run an online barber supply store called Magnus Supply (https://magnussupply.com/) where we offer a variety of products including clippers, trimmers, shavers, grooming products, accessories, and sanitation supplies. I'm always looking for ways to improve the user experience on our website and streamline our e-commerce operations.

Can anyone recommend browser extensions that could help with:

Enhancing website performance and speed. Improving user engagement and retention. Simplifying the checkout process. Better tracking and analyzing customer behavior. Ensuring data security and privacy for our customers. I’m particularly interested in extensions that work well with Firefox, but suggestions for other browsers are also welcome. Your insights and experiences would be greatly appreciated!

Thank you in advance!

Asked by Ahmad Shehzad 5 months ago

Last reply by jonzn4SUSE 5 months ago

How to downgrade a Firefox install on old iMac (late 2009) when I can't open browser?

Hi, the turbotax website forced me to update Firefox and since I did, I am no longer able to open the browser at all. The error message reads, "You can't use this version… (read more)

Hi, the turbotax website forced me to update Firefox and since I did, I am no longer able to open the browser at all. The error message reads, "You can't use this version of the application "Firefox" with this version of OS X. You have OS X 10.11.6. The application requires OS X 10.12 or later." Unfortunately, from what I have read, I can't get that update that on my iMac (21.5inch, late 2009) OS X El Capitan Version 10.11.6. Is there any way to downgrade the Firefox install? I can't even see what previous version of Firefox I had before because I can't open the browser anymore. If anyone can help I would be super grateful. Thanks in advance!

Asked by Ashley KD 5 months ago

Last reply by cor-el 5 months ago

Firefox does not show up in Windows browser list

Since the latest update Firefox doesn't show up in the browser list. I don't want to uninstall to reinstall because I have too many settings in my browser that I don't wi… (read more)

Since the latest update Firefox doesn't show up in the browser list. I don't want to uninstall to reinstall because I have too many settings in my browser that I don't wish to reset. Please solve the problem.

Asked by ninryu 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

"Firefox needs to download font…" sudden request that didn‘t let me skip

Hi, I‘m not sure if I selected the right topic for my question but I can‘t find an answer to my query anywhere, so here goes: When I opened Firefox on my Mac today (all … (read more)

Hi, I‘m not sure if I selected the right topic for my question but I can‘t find an answer to my query anywhere, so here goes:

When I opened Firefox on my Mac today (all up-to-date), a pop-up request by Firefox (cf. attached picture) showed up: "Firefox needs to download the font "Weibei SC". "Weibei SC" is 17,4 MB." with the options "Skip" and "Download".

Puzzled by this odd request, I wanted to skip it, but anytime I clicked skip the window would pop up again. I never clicked on download and I actually closed and reopened the browser, without having it show up again. I even restarted my device and reopened Firefox but it didn‘t show up again.

Now, I want ro believe that there is nothing to worry about, that it was a software blunder of some sort and that maybe normally it just installs fonts in the background without me knowing. But for the sake of my own peace of mind, I‘d feel more comfortable if someone who knows the software better than I do, explain to me what this was or might have been, and hopefully that it was nothing harmful.

Thank you!

Asked by A.V. 5 months ago

Last reply by TyDraniu 5 months ago

I want to install the older version of Mozilla firefox

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of … (read more)

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of Mozilla Firefoz

Asked by lav srivastav 5 months ago

Last reply by jonzn4SUSE 5 months ago