FF slow

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's … (read more)

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Asked by arejfour 5 months ago

Last reply by wiredgorilla 5 months ago

not loading pages, have to shut down and restart

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start. Also one tim… (read more)

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start.

Also one time today I lost all my pinned tabs and had to manually restore them one at a time.

Using Ubuntu 24.04.2 and latest Firefox. Cleared cache but doesn't help.

Asked by a.frayed.knot.mate 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Is Firefox Becoming Too Resource-Heavy? Any Optimization Tips?

Lately, I’ve noticed Firefox consuming more RAM, especially with multiple tabs open. Is this a common issue in recent updates? What are some tips to optimize Firefox perf… (read more)

Lately, I’ve noticed Firefox consuming more RAM, especially with multiple tabs open. Is this a common issue in recent updates? What are some tips to optimize Firefox performance on lower-end PCs? Would love to hear your experiences!

Asked by Daniel Brown 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox 134.0.1(64bit) sluggish on Fedora 40

Was prompted for various system updates including apps(Firefox). Performance has been very sluggish. At some points, it feels like I'm browsing on dialup. I have a 1GB … (read more)

Was prompted for various system updates including apps(Firefox). Performance has been very sluggish. At some points, it feels like I'm browsing on dialup. I have a 1GB connection from my ISP.

Not sure if this is a Firefox issue or in conjunction with the other system updates.

Asked by FM 5 months ago

Last reply by jonzn4SUSE 5 months ago

memory usage

Is this a bug or config problem? Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not) Eve… (read more)

Is this a bug or config problem?

Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not)

Eventually it starts impacting the system using so much memory. I terminate the FF instance. Often. More often than not. There is a separate task still running and I get the "Firefox is still running" when I try to restart. I then kill the remaining FF task via the OS or the process monitor. Then FF restarts.

Is this an issue with addons (I am running very few - uBlock Orign, and Privacy Badger and Cookie AutoDelete. Are the only ones active most of the time) Or is it an actual bug with garbage collection, and tasks getting away? Or is it an OS issue?

Asked by DebraBk 3 months ago

Last reply by jonzn4SUSE 3 months ago

Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (read more)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Asked by eldensymbiosis 5 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox connection slow to other websites

For about the last month, if I click on a link in an email or on a website that should connect to another website, there's a long delay in reaching that second site. This… (read more)

For about the last month, if I click on a link in an email or on a website that should connect to another website, there's a long delay in reaching that second site. This did not happen before. The delays are intolerable and do not occur on Chrome, for example. I prefer to use Firefox, but I feel I have no choice but to use Chrome instead. Can my issue with Firefox be fixed? Thank you for considering this issue.

Asked by massen 2 months ago

Last reply by pg_78 2 months ago

Firefox crashes!

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find… (read more)

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find where you left off.

Asked by Wayne Carpenter 5 months ago

Last reply by TyDraniu 5 months ago

When playing sprunki, the character animations are delayed

Firefox Nightly (next generation web browser test) has no animation delay when playing sprunki, but there is a bug in the beta and current versions that become delay. (Th… (read more)

Firefox Nightly (next generation web browser test) has no animation delay when playing sprunki, but there is a bug in the beta and current versions that become delay. (That's why I use other browsers.) There is no delay in other browsers. I hope it will be fixed.

Asked by 순단짐 4 months ago

Last reply by iambuzdar 4 months ago

I have observed that Firefox has a problem with incomplete rendering.

I have observed that firefox has a coloring problem. When firefox is minimized to the toolbar, after a while, maybe a few minutes, when it is opened, there is always blac… (read more)

I have observed that firefox has a coloring problem. When firefox is minimized to the toolbar, after a while, maybe a few minutes, when it is opened, there is always black uncolored content at the bottom of the screen, occupying about 1/3 of the height.

Attached are two screenshots.

Asked by SNCHUN LIN 3 months ago

Last reply by markwarner22 3 months ago

Unable to get to any website afterrupdating to Firefox version 137.

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze an… (read more)

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze and crash, generating a crash report that Mozilla probably didn't get because firefox couldn't send it. Safari was working, as was Chrome, so I know it wasn't a network issue. I cleared the cache and tried again and still nothing. I then uninstalled Firefox and reinstalled it from the Mozilla website, (had to use Safarii to get the Mozilla website) and still could not get to any websites. I'm on a Mac runnning OS 15.3.2 and I have a bootable backup of my machine that still had a copy of Firefox v 136 which i reinstalled on my mac and it works. What can I do to update to 137?

Asked by sfsherman 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Unable to move different pages or have different tabs on my Mac Air laptop screen.

From the last two Firefox updates, I no longer can move sites screens around on my Mac Air laptop. Only one page at a time shows up and consumes the screen. I am no lon… (read more)

From the last two Firefox updates, I no longer can move sites screens around on my Mac Air laptop. Only one page at a time shows up and consumes the screen. I am no longer able to copy and past and move info to another screen. A couple of weeks agom I cleared my cache but not sure that had anything to do with it. Please suggest solutions. Is there an add on or something that needs adjusting?

Thank you.

Asked by Claudia MacLeod 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Enabling Netskope breaks Firefox

Hi Team, When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it con… (read more)

Hi Team,

When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it continues to work normally.

Furthermore, facebook takes too long to load (~4mins).

The netskope support team has asked us to make a few changes in about:config: 1. network.http.http3.enabled 2. QUIC protocol 3. network.udp.enabled

None of this works and even if it works, the problem is we have about 1500 devices.

Are there any reported issues ? And is there anything that we are missing ?

Asked by sohanvaradai 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox crashes multiple times per day

Firefox has recently started crashing multiple times per day. The crashes do not seem to be website specific. Here is a list of my submitted crash reports. Please he… (read more)

Firefox has recently started crashing multiple times per day. The crashes do not seem to be website specific.

Here is a list of my submitted crash reports. Please help. Report ID Date Submitted bp-4a4b95cb-5de4-4c1a-a039-aa61e0250522 5/22/2025, 4:49 PM View bp-425d3fab-7ee9-4f42-8164-2fb570250522 5/22/2025, 4:49 PM View bp-96f2c479-039b-44a4-af5a-2289b0250522 5/22/2025, 4:49 PM View bp-f1c2ae9d-d9f2-4020-9fac-cc4dc0250522 5/22/2025, 4:49 PM View bp-e7b41459-4e4d-4120-8a9b-5fd140250522 5/22/2025, 4:49 PM View bp-eb018656-c009-449b-a0ec-4b1ad0250522 5/22/2025, 4:49 PM View bp-379d0e69-968d-4466-bb40-110c00250522 5/22/2025, 4:49 PM View bp-4c973572-f639-4093-ac3c-582e90250522 5/22/2025, 4:49 PM View bp-4eaa2ca6-a65c-4b69-9a65-acf030250522 5/22/2025, 4:49 PM View bp-244f6147-2410-45d2-83bb-ad0110250522 5/22/2025, 4:49 PM View bp-e0e22e8c-409a-4dd7-9f38-b35670250522 5/22/2025, 4:49 PM View bp-52f1f46e-c697-4a0e-a946-b46800250522 5/22/2025, 4:49 PM View bp-25042391-231a-4cb7-86ae-7fd570250522 5/22/2025, 4:49 PM View bp-77083bb2-4441-49e7-b621-e13530250522 5/22/2025, 4:49 PM View bp-bf165ce6-fd04-4252-9812-182b60250522 5/22/2025, 4:49 PM View bp-8f18227f-886a-4911-b1e1-05cf30250522 5/22/2025, 4:49 PM View bp-a0f3179b-d107-4c78-a7a1-b5b450250522 5/22/2025, 4:49 PM View bp-82e2715f-60d4-4452-8599-6e7a80250522 5/22/2025, 4:49 PM View bp-cea83fe7-3c58-4cf8-92a6-e665c0250522 5/22/2025, 4:49 PM View bp-0b234002-f59f-4d8d-a531-150af0250522 5/22/2025, 4:49 PM View bp-0dbbce40-5e20-49b6-8320-b97340250522 5/22/2025, 4:49 PM View bp-33f73341-552b-4704-957a-8f7d60250522 5/22/2025, 4:49 PM View bp-7138d2ac-e452-45a0-9c3e-9989d0250522 5/22/2025, 4:49 PM View bp-e4aad04e-743b-4a0e-aa70-1c57d0250522 5/22/2025, 4:49 PM View bp-acc8ec8e-f261-4087-86fb-4e8280250522 5/22/2025, 4:49 PM View bp-ee14e1b1-4e05-4699-a084-4e99f0250522 5/22/2025, 4:49 PM View bp-94a80472-37fa-4f5a-ac91-01ac10250522 5/22/2025, 4:49 PM View bp-75a32236-4cbd-470c-a531-469800250522 5/22/2025, 4:49 PM View bp-9a1633c1-d806-4a15-9ea2-05b310250522 5/22/2025, 4:49 PM View bp-c2c785fe-ea5a-4bac-9c2e-c8d550250522 5/22/2025, 4:49 PM View bp-8617ec7b-e8a6-43e6-aa45-8223c0250522 5/22/2025, 4:49 PM View bp-5ad2eca4-6eeb-4576-b9b7-1c4f10250522 5/22/2025, 4:49 PM View bp-a9a6b606-eaae-4bc0-95e8-88f8c0250522 5/22/2025, 4:49 PM View bp-0a0add6e-5359-4e95-9c53-b99ba0250522 5/22/2025, 4:49 PM View bp-68ff33ff-2576-46e2-a640-033d50250522 5/22/2025, 4:49 PM View bp-e5a72595-818e-4eb8-b6bd-f6fb80250522 5/22/2025, 4:49 PM View bp-fb84105f-be5f-4bc3-8840-89b8b0250522 5/22/2025, 4:49 PM View bp-8296a7d4-6861-45c7-913c-b57a20250522 5/22/2025, 4:49 PM View bp-e88dd1db-9754-4f05-b939-c117f0250522 5/22/2025, 4:49 PM View bp-db96ea58-f258-4555-a7c2-1d9a40250522 5/22/2025, 4:49 PM View bp-8c32df08-4906-48a6-9e13-0799e0250522 5/22/2025, 4:49 PM View bp-69f42d24-29bd-429f-a25b-7e2cf0250522 5/22/2025, 4:49 PM View bp-9f9147b9-5ab5-497d-8179-224b60250522 5/22/2025, 4:49 PM View bp-a2395594-c5a9-4faf-a7c8-4d1ef0250522 5/22/2025, 4:49 PM View bp-73b12d4f-e214-46ee-9b53-fe4390250522 5/22/2025, 4:49 PM View bp-21dbb59d-c084-407c-a40c-fa1c70250522 5/22/2025, 4:49 PM View bp-95e0edb2-60f6-417d-a9bf-db1eb0250522 5/22/2025, 4:49 PM View bp-9865fe2a-33d8-42ac-adab-9819e0250522 5/22/2025, 4:49 PM View bp-e3fe69de-578e-4463-b9b9-43e7a0250522 5/22/2025, 4:49 PM View bp-151af92d-73f7-415d-a400-c26380250522 5/22/2025, 4:49 PM View bp-0f8a7e58-4bf5-4d16-b039-f9d6e0250522 5/22/2025, 4:49 PM View

Asked by Jeff Kirsch 1 month ago

Last reply by Paul 1 month ago